I did a brief search of some available Drive Time vehicles online, found one local i was interested in, submitted my information on the site to get a quick approval, and within 10 minutes I received a... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This is an update. I previously rated the customer assistance/sales process as extremely good. This is for the absent aftercare and warranty debacle. I drove my newly purchased vehicle 250 miles. At t... Se mer
Företaget har svarat
Sean was awesome…very patient and accommodating with us. Took his time, didn’t rush us, and let us walk away with exactly what we wanted. Do yourselves a favor and call Sean at Drivetime in Augusta fo... Se mer
Mr. Reginald was very nice and honest with helping me with the paper work. The process wasn't long at all. I love that the vehicle was washed and clean before I left the lot. I smiled all the way home... Se mer
Företagsinformation
Om DriveTime Car Sales - Augusta
Skrivet av företaget
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Skrivet av företaget
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Kontaktuppgifter
3212 Washington Rd, 30907, Augusta, GA, USA
- 17066910190
Discover DriveTime
4,8
Utmärkt
67 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 94 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
This is an update
This is an update. I previously rated the customer assistance/sales process as extremely good. This is for the absent aftercare and warranty debacle. I drove my newly purchased vehicle 250 miles. At the 51 mile mark the tire pressure sensor failed. The plastic cover protecting the undercarriage broke at 200 miles and was dragged down the highway because I had nowhere to pull off. Apparently that isn't covered by warranty. The after sale phone call never happened as discussed.
16 maj 2023
Svar från DriveTime Car Sales - Augusta
Thank you for leaving your review, James. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30 days/1,500 miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please call our Customer Relations Department at (888) 290-0148.
False Advertising & False Hope
This dealership was unable to help me without a very hefty down payment. Very misleading and disappointing to say the least. Get your hopes all up and then deny you. If you need a car NO MATTER YOUR SITUATION , go to Cars Plus, LLC. on Gordon Hwy.., You will get a car at a GREAT rate regardless of your circumstances so you can ACTUALLY pay it off while building good credit and not setting you up for failure or giving you false hope.
20 april 2023
Omdöme utan inbjudan
Svar från DriveTime Car Sales - Augusta
Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.
Excellent customer service ‼️
23 februari 2023
What was the point of setting a appointment?
Everything was great once I was finally seen, I set the appt for 3pm and was not seen till 5pm, and once all the paperwork was done, I didn’t get to leave till almost 8pm. Due to lack of staffing I was treated as a walk in, so what was the point of setting an appointment. Once everything was going it was a great experience and the sales guy was wonderful to work with.
21 januari 2023
Svar från DriveTime Car Sales - Augusta
Hello Steven,
Thank you for sharing with us your most recent sales experience. We are truly sorry to hear your sales process took longer than expected.
We want to assure you we strive to provide a quick and stream-lined car buying process for our valued customers. However, there are times when further documentation might have to be provided in order to complete the sale, and this may take additional time to obtain this information. It is important to know that our entire sales team is fully trained to answer all the questions that arise, in addition to completing the sales process in a timely manner, we know everyones’ time is of importance.
We appreciate all feedback, both positive and constructive. We will be using this to improve both our level of customer service as well as our sales process. Should you wish to discuss your experience further, please contact our Customer Relations department at (888) 290-0148, and a representative will be glad to assist.
Respectfully,
DriveTime Customer Relations
Sean was great but i had to use my…
Sean was great but i had to use my warranty to put the car in the shop. Hopefully they are quick and efficient.
30 december 2022
Mr. Reggie
Mr. Reginald was very nice and honest with helping me with the paper work. The process wasn't long at all. I love that the vehicle was washed and clean before I left the lot. I smiled all the way home. Thanks Drive Time for a great experience.
29 december 2022
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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