DriveTime Car Sales - Athens Omdömen 70

Ms. Jay Goddard was a bundle of positive energy that I definitely needed after my long and sadly disappointing search for a car! She and Drivetime were able to help me purchase a car quickly and within my budget! The entire staff of the Athens Drivetime kept bringing a smile to my face eith their top-notch service!!

⭐⭐⭐⭐⭐ Exceptional Customer Service at DriveTime Athens, GA

I would like to take a moment to recognize the outstanding service I received at DriveTime in Athens, Georgia. My experience with Tyler and Marshall was beyond exceptional. Their professionalism, sense of humor, and genuine acts of kindness made what could have been a stressful process enjoyable and memorable.

From the moment we walked in, they made us feel welcomed and valued. They were knowledgeable, patient, and took the time to answer all of our questions while keeping the atmosphere light and fun. Honestly, this store needs to teach a class on how to be professional while making customers laugh at the same time!

The dealership itself was very clean and inviting. They offered refreshments while we waited, and I was especially impressed by the children’s area, complete with tablets to keep the kids entertained. It’s clear that customer comfort and satisfaction are a priority at this location.

Tyler and Marshall truly went above and beyond, and their dedication to providing excellent customer service did not go unnoticed. If you’re looking for a dealership where you’ll be treated with respect, kindness, and professionalism, I highly recommend DriveTime Athens, Georgia.

Thank you, Tyler and Marshall, for making our experience such a positive one! 👏🏾🚗✨

Jarvis was helpful and patience

I really had a great experience coming in buying my first car . Tyler was very nice and polite. He made everything very easy for me. Very friendly and such a people person. I was very happy with my purchase today. Thank you

I had an amazing experience! Agents were friendly, quick, and extremely entertaining. Would highly recommend and would purchase from the again in the future.

Jarvis was great help today.

The staff was so friendly and made me feel very welcome.

Jay and Jarvis were great to work and made the whole experience worth while.

Tyler was amazing. This is our second time working with him and he has made everything smooth and enjoyable each time.

Jay made this a great experience. She is upbeat, energetic and very friendly. She is a wonderful additionto this team! She explained everything and did a great job!

If you’re looking for a vehicle, go see Jay at DriveTime in Athens! Buying a car can be overwhelming, but Jay and the rest of the staff were incredibly patient and never made me feel rushed. The atmosphere there is welcoming and professional. I’m so happy with my purchase and the top-tier service I received. Thank you, Jay!

Easy experience ! Everybody made me feel at home and got me in and out ! 10 STARS !!!

Great experience with these guys!

Was an all aread great experience and I'm happy with my new car!

Great people, very helpful and. Ery knowledgeable. Has a great selection of vehicles. Will come back again.

Jay made my experience great she got my down payment down to 1000

I worked in customer service enough to know a stellar associate when I experience one. Mason is the reason I didn’t say I’ll come back another time. I’m so happy with his kindness and expertise!

​I am writing this formal letter to express my absolute outrage and profound disappointment regarding the 2020 Chevrolet Sonic LT I purchased from your dealership in July 2025; this vehicle has proven to be a defective, dangerous, and unreliable product that has utterly derailed my life and the lives of my children. When I bought this car, it had approximately 50,000 miles on it, and in the five months since, I have put fewer than 6,000 miles on the odometer, yet I am now facing a catastrophic mechanical failure that the shop has quoted between $6,000 and $7,000 to repair. It is physically impossible for a well-maintained, inspected vehicle to develop a cracked engine block, a cracked radiator, and a blown cylinder head within such a short window of time unless these issues were pre-existing, masked, or the result of gross negligence during your "reconditioning" process. I was sold a "lemon" under the guise of a reliable family vehicle, and your staff’s refusal to help me—stating that I cannot even trade the vehicle because I haven’t reached a one-year ownership mark—is a predatory and heartless response to a crisis your product created. Because of this car’s failure, I have been forced to stop working, and I am currently unable to transport my children to school, leaving my family in a state of financial and logistical ruin while I am still expected to make payments on a vehicle that is essentially a pile of scrap metal. Your company claims to help people get on the road, but instead, you have scammed me into a high-interest loan for a faulty machine and are now leaving me stranded without a single solution or ounce of accountability. I am demanding that DriveTime Corporate intervene immediately to authorize a collateral swap for a functional vehicle or cover the total cost of these repairs, as I will not be silenced while my livelihood is destroyed by your deceptive business practices. I am prepared to escalate this to the Better Business Bureau, the State Attorney General, and every social media platform available to ensure other parents are not victimized by this dealership the way I have been; I expect a resolution that reflects the gravity of this situation immediately.