I called ahead to let them know I’d be late!! The employee said that wasn’t a problem. When I arrived, they first tried to talk me into buying insurance, and at the very last minute, a rude employee t... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Daniel at Glasgow Airport went above and beyond to help me! At what was a very stressful time for me he was understanding and kind.
Easy pickup, very relaxed checkout, clear instructions and no hassle. Had a bus to pick up and take back to the airport that ran like clockwork. Would use again in Glasgow!
We now regularly use Drivalia when renting cars from Glasgow Airport. Prices are much cheaper than the on-site companies, cars are absolutely great as are the staff and the free shuttle bus transfer i... Se mer
Företaget har svarat
Företagsinformation
Om Drivalia UK - GLASGOW AIRPORT
Skrivet av företaget
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Kontaktuppgifter
35 McFarlane Street, Paisley, PA3 1SA, GLASGOW, SCOTLAND, Storbritannien
- 0141 611 7100
3,6
Medel
456 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Car hired a week in advance. No car available on the day.
I hired a car for one week to pick up at Glasgow Airport. This was done a week in advance. The day prior to pick up, I was sent a text message to sign in for my car hire.
On arrival at the airport, my instructions were to call the company and be picked up to go to the hire centre.
I called and was informed that unfortunately they had no cars available for hire.
They told me that this was due to a problem with their computer system which had overbooked the cars.
Their website was still showing cars available for immediate pick up.
The company representative was very apologetic but said there was nothing he could do.
I will never use this company again.
21 januari 2026
Omdöme utan inbjudan
Svar från Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Restricted shuttle return
Do NOT use this company if you are returning after 7.30pm as the shuttle back to the airport stops. This will leave you stranded and Uber are not keen to collect for a such a short distance.
No recognition that this is not safe or fit for purpose especially for a lone female traveller. Bookings should not be taken where there is no return shuttle.
18 januari 2026
Omdöme utan inbjudan
Svar från Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Friendly, amazing, happy
Friendly, helpful and smooth operation, all whilst dealing with an unhappy customer at the same time.
17 januari 2026
Omdöme utan inbjudan
Svar från Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Daniel was amazing
Daniel was amazing he made the check in so smooth and friendly explaining everything really well and made use feel comfortable. Really recommend using this company for hire cars.
17 januari 2026
Omdöme utan inbjudan
Svar från Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Using Drivalia regularly to visit my…mother
Using Drivalia regularly to visit my ageing mum. Reliable cars, prompt and friendly check in and out, Daniel and his team have looked after me so well.
13 januari 2026
Omdöme utan inbjudan
Svar från Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Dependable service at a reasonable price
We booked a small car with Drivalia for a road trip to Oban for Hogmanay from Glasgow airport. It was the first time we used this service, and it stood out because it was 25% cheaper than the mainstream competitors.
We called when we landed and were picked up by Robbie in a warm shuttle bus a few minutes later. It was a quick 10-minute drive to the office, and we avoided all the queues at the airport. In 20 minutes, we were in a clean MG and on our way to Oban.
There was no fuss during the hiring process, and the drop-off was equally stress-free. Robbie provided shuttle service back to the airport on the return journey a week later.
We would be happy to use Drivalia again.
27 december 2025
Omdöme utan inbjudan
Svar från Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Rented us a dangerous vehicle
Rented us a dangerous vehicle. A previous renter had repaired a tyre with sealant. We only discovered this when the tyre started leaking and found there was no sealant in the car. Our insurance paid for a new tyre, fortunately, but the Glasgow Airport branch were appalling. They refused to believe it had happened, repeatedly refused to even reply to emails and phone calls.
The matter is being referred to Police Scotland in the hope that Drivalia will put proper safety checks in place.
The car was also very old, and very banged up. It refused to connect to multiple charging points.
Other branches have better service. Avoid this one like the plague.
UPDATE: Re your response, contacting Drivalia was the first thing I did. I did raise an issue as you describe, and that was the first time I was essentially called a liar.
8 september 2025
Omdöme utan inbjudan
Svar från Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
On two occasions we have been picked up…
On two occasions we have been picked up by Robbie. He is very friendly, cheerful and takes an interest in his customers.
4 januari 2026
Omdöme utan inbjudan
Svar från Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Possibly the best hire car experience I have ever had :-)
The staff at Drivalia Glasgow Airport were really friendly and helpful - they went above and beyond and were charming and efficient. Possibly the best hire car experience I have ever had :-)
Thank You.
30 december 2025
Omdöme utan inbjudan
Svar från Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Robbie was great
Robbie was great, friendly and efficient, going the extra mile.
Our whole experience with drivalia was exceptional. We would use again and definitely recommend. Good price, easy to get to location wise, great car, good service. 😊
28 december 2025
Omdöme utan inbjudan
Svar från Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great service
Great service, efficient turn around and lift to the airport. Special thanks to Gary and Robbie for your assistance.
4 januari 2026
Omdöme utan inbjudan
Svar från Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great servis and suberb driver to the…
Great servis and suberb driver to the airport
4 januari 2026
Omdöme utan inbjudan
Svar från Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
The chap who took us back to the…
The chap who took us back to the airport couldn't do enough for us. He was a credit to the company
28 december 2025
Omdöme utan inbjudan
Svar från Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Excellent service as always
Excellent service as always. Quick and easy shuttle service then Graham was super helpful with the pick up.
22 december 2025
Omdöme utan inbjudan
Svar från Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great company to deal with
Great company to deal with! From the moment we arrived to get the car everything ran smoothly! We got collected from the airport to the car hire office and a lift back from an extremely polite driver named Robbie! Very pleasant and made our time in Scotland even more special 😄🙌
28 december 2025
Omdöme utan inbjudan
Svar från Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Appreciated the professionalism and…
Appreciated the professionalism and friendly interaction between individuals at the front desk and the drivers of the shuttle bus particularly “Robbie”. We hope he can make it to Scotland’s debut in the World Cup this summer.
28 december 2025
Omdöme utan inbjudan
Svar från Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
The pick up driver from the airport was…
The pick up driver from the airport was lovely. Robbie?
28 december 2025
Omdöme utan inbjudan
Svar från Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Robbie was a great guy!
Robbie was a great ambassador for the company, extremely pleasant and easy to get on with. Made the experience more enjoyable.
27 december 2025
Omdöme utan inbjudan
Svar från Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Robby was a excellent driver
Robby was a excellent driver , very friendly !
We have a nice chat and he is a example friendly driver !! See you next time !!
Greetings From Rotterdam and have a nice trip to Amsterdam !!
26 december 2025
Omdöme utan inbjudan
Svar från Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
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