Drivalia UK - BIRMINGHAM CITY Omdömen 

6
TrustScore 4 av 5

3,9

Summer Lane 318, B19 3RH Birmingham, England, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Our host accommodated a late drop in from us on a Saturday just before he was due to close. He was courteous, professional and gave us a great deal on our rental. I wouldn't hesitate to hire from Dr... Se mer

Betygsatt 5 av 5 stjärnor

Best car hire in the area...good selection of cars and the gentlemen was very helpful ,welcoming and very professional. I would definitely hire a car from here again and I reccomend anybody who is lo... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Afree Noor provided exceptional service especially as collection site not open for business he arranged a collection from our accommodation and upgraded the vehicle. He went above and beyond. Would re... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Booked a car at Birmingham.airport. Called tel. No. And gpt a.message office was closed then eventually got through yo someone. Due to flight delay i was 2 hrs late and was told my car was no longer a... Se mer

Företaget har svarat


Företagsinformation

  1. Biluthyrningsbyrå

Om Drivalia UK - BIRMINGHAM CITY

Skrivet av företaget

Who we are

Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.

What we do

In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.

Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.

Need something a little bigger?

Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.


Kontaktuppgifter

  • Summer Lane 318, B19 3RH, Birmingham, England, Storbritannien

  • 02475316802

3,9

Bra

TrustScore 4 av 5

6 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 97 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,9

Alla omdömen

(6)

4 865 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Courteous, professional, with a great deal

Our host accommodated a late drop in from us on a Saturday just before he was due to close. He was courteous, professional and gave us a great deal on our rental. I wouldn't hesitate to hire from Drivalia Summer Lane in future.

1 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

5 * CAR HIRE

Best car hire in the area...good selection of cars and the gentlemen was very helpful ,welcoming and very professional. I would definitely hire a car from here again and I reccomend anybody who is looking for a reliable car hire please book with this branch ....5* all day long 🚘

18 juli 2026
Omdöme utan inbjudan
Logotyp för Drivalia UK - BIRMINGHAM CITY

Svar från Drivalia UK - BIRMINGHAM CITY

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Betygsatt 1 av 5 stjärnor

Avoid this rental company

Booked a car at Birmingham.airport. Called tel. No. And gpt a.message office was closed then eventually got through yo someone. Due to flight delay i was 2 hrs late and was told my car was no longer available and id have to pay full weekend rental charge again. Car only held for 60mins and this was buried in t&cs. Will never use again. Shocking!

22 maj 2026
Omdöme utan inbjudan
Logotyp för Drivalia UK - BIRMINGHAM CITY

Svar från Drivalia UK - BIRMINGHAM CITY

Dear Customer,

Thank you for reaching out and sharing your experience. We sincerely apologise that our service did not meet your expectations on this occasion; we truly understand how frustrating travel delays can be.

To ensure we can manage vehicle availability for all our customers, we adhere to the following policy:
Grace Period: We hold bookings for a maximum of 2 hours during branch opening hours. If you are going to be late, we ask that you notify the branch of your estimated arrival time.
Vehicle Hold: We can only hold a specific booked vehicle for a maximum of 1 hour past the booked collection time. After this point, clients may be offered an alternative vehicle category (subject to availability), and charges may apply.
Failure to Collect: Customers who fail to arrive on the day of collection are marked as a ‘No Show’ and charged up to 3 days rental. Please note that prepaid bookings are non-refundable.

If you require any further information regarding your booking or this process, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

With best wishes,
The Drivalia Team

Betygsatt 5 av 5 stjärnor

Great experience overall

Great experience overall. Very competitive pricing, and Afee was a pleasure to deal with, friendly and full of positive energy. The car was in excellent condition with no issues, and both pickup and return were quick and straightforward.

11 april 2026
Omdöme utan inbjudan
Logotyp för Drivalia UK - BIRMINGHAM CITY

Svar från Drivalia UK - BIRMINGHAM CITY

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Betygsatt 5 av 5 stjärnor

Excellent service at summer lane…

Excellent service at summer lane Birmingham

30 mars 2026
Omdöme utan inbjudan
Logotyp för Drivalia UK - BIRMINGHAM CITY

Svar från Drivalia UK - BIRMINGHAM CITY

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Betygsatt 5 av 5 stjärnor

Afree Noor provided exceptional service…

Afree Noor provided exceptional service especially as collection site not open for business he arranged a collection from our accommodation and upgraded the vehicle. He went above and beyond. Would recommend Drivalia vehicle clean and up todate, great value for money. Hiring process simple .

11 november 2025
Omdöme utan inbjudan
Logotyp för Drivalia UK - BIRMINGHAM CITY

Svar från Drivalia UK - BIRMINGHAM CITY

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

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