Following the 3-minute analysis to find our optimum mattresses, Sarah took a great deal of time explaining the available options, which we tested at some length. She then tactfully retreated to make u... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Assessing our sleeping postures on the sleep match as well as trying out several mattress was highly useful in helping us make the right choices for our sore backs. With the store discount, free deliv... Se mer
This mattress was for an up market holiday let with only Saturday changeovers between 10am to 3pm so I was rather nervous that we would receive the product in time. Everything went absolutely to plan... Se mer
Helpful staff and wide range of beds to choose from. I am pleased with the Silent Night mattress we bought and the good delivery service. I suggest it would have been helpful to have a copy of the S... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Unit 2C Berse Road, LL11 2BL, Wrexham, Storbritannien
- 01978515364
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
My new mattress…
The sales person was very knowledgeable and took time to explain the differences in the type of mattresses
such a comfy bed i wouldn't hesitate to…
such a comfy bed i wouldn't hesitate to reccomend dreams
Professional and Courteous
Professional and Courteous
The service level from Tom and Sarah at the Wrexham store was exemplary.
Great service experienced.…
Great service experienced as soon as i entered the showroom in Wrexham. Was welcomed with a friendly Smile from Sarah and was asked what bed i was looking for. I felt listened to and not directed to purchase a item i did not want. I was very pleased with my experience and my purchase. Thankyou Sarah and all Dreams Wrexham.
I had an outstanding experience at…
I had an outstanding experience at Dreams Beds Wrexham, earning them a well-deserved 5 stars! Sarah was an absolute gem—her friendly, knowledgeable approach made choosing the perfect mattress a breeze. She patiently listened to my needs we bought the Sealy Posturelux Kindra mattress, which has transformed my sleep. Sarah’s professionalism and genuine care, combined with the store’s welcoming vibe, made the whole process enjoyable. Delivery was smooth and timely, with a courteous team. For top-tier service and a life-changing mattress like the Sealy Posturelux Kindra, visit Dreams Wrexham and ask for Sarah!
Experience from shop to delivery excellant
Experience at shop very satisfactory. Delivery excellant service, communication beforehand plus delivery brilliant polite service. Mattress perfect for me as advised what to choose. Would always recommend Dreams.
Dreams Bed
Bought a new Bed from Dreams Wrexham. Alan from sales was extremely helpful in choosing our new Bed . Very pleasant and straightforward experience. Recommended.
Svar kan ha AI-innehållLäs mer
Love the bed and can't fault the service
We went to look for a new bed base and had read some good reviews for Dreams so went to the Wrexham shop, we weren't even sure if they were open. The business next door have scaffolding up and skips everywhere but we are glad we made the effort. Thomas served us and was brilliant he was so knowledgeable and couldn't do evough. We told him what we wanted and he knew exactly what to show us. We chose the bed and it was a great price. We had a bit of a wait but it was worth it. We love the bed, looks amazing. It was a lot easier to put together than we thought after reading reviews. Took about two hours in total but luckily my husband is brilliant at engineerig jobs.The soft furnishing head board and foot boards could be packed better, there were dirty marks on them but luckily it came off. There were a couple of loose threads in the headboard but after talking to Faye in customer service we have sorted it and she has offered a new head board or a £60 refund. As we didn't fancy disassembling the bed we accepted the £60. The drawers you need to know both have pre drilled holes but it's not obvious and we used the two prefilled pieces on one draw and had to remake the draw. Once it was finished it looks amazing. 10 out of 10 couldn't be more pleased. Would highly recommend Dreams.

Svar från Dreams - Wrexham
Excellence
Excellent service and particularly helpful sales person when purchasing mattress. Whole process easy and pleasurable.
StaffId use them again... at showroom couldn't have been…
Staff at showroom couldn't have been more helpful.
Delivery drivers were amazing. All the information we needed to know. First Class job...
Delivery and product fine.
Delivery and product fine.
The only issue was I was advised to have the bed constructed by Dreams . I said I was happy to put it together myself.
Was told at the shop that there would be no instructions sent with the bed . Having opened the packaging there in fact was instructions included so it was obviously a ploy to get me to pay a fee to have it built for me.
A bit misleading!!!.
I dislike delivery charge
I dislike the fact you have to pay a delivery fee when I was spending such a large amount and no option to collect myself.

Svar från Dreams - Wrexham
New Mattress
We appreciate the hard work that’s gone into making the mattress 👍. It is so comfortable for us both , thank the staff that made the mattress. for us 👍.we also would like to thank the delivery team they did a good job job as well , thank you all Noel , Janet Morris
Sarah was truthful with us with what…
Sarah was truthful with us with what bed base we bought .
Very friendly had a laugh n got chocolates n a drink .
Definitely recommend Sarah in her sales to customers .
Thank you we are having a great night's sleep
Laying horizontally
From viewing to testing and purchase it was just one experience totally great
New mattress .
We were served by Tom , who was friendly and helpful . We were given a time slot the day before delivery and the delivery team phoned us on the morning confirming time . Delivered on time .
Good service from start to finish .
Have already recommended Dreams to friends .
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







