“The service was absolutely excellent. Miss Kam and the store manager were extremely helpful, friendly, and professional. They took the time to listen, answer my questions, and make sure everything wa... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Kam from J9 was so friendly and helpful! She really went into detail with the different styles of beds with us and was very knowledgeable about each product. Enjoyed our visit, will be coming back aga... Se mer
We attended on Monday 14th, dealt with Bobby, who then took us to the machine to try the bed out, then we was showed options that are recommended. Showed us 3/4 different options, We was given pillow... Se mer
The whole shopping /delivery experience was faultless.However slight issue with new bed and trying to report that to somebody was a nightmare.45 minute wait on phone,not prepared to do that,live chat... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Unit B2 Gallagher Retail Park, WS10 9QY, Wednesbury, Storbritannien
- 01218158550
4,8
Utmärkt
252 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
⭐ Excellent Service and Outstanding Support
“The service was absolutely excellent. Miss Kam and the store manager were extremely helpful, friendly, and professional. They took the time to listen, answer my questions, and make sure everything was handled smoothly. I really appreciate their kindness and support. Thank you for providing such a great customer experience.”
2 oktober 2026
I had a wonderful experience buying a…
I had a wonderful experience buying a mattress, bed frame, and pillows from Yasin. He was incredibly kind, patient, and knowledgeable, taking the time to answer all my questions without any sales pressure and helping me choose the perfect setup. The quality of the bed, mattress, and pillows is top-notch, and the whole purchasing process was completely hassle-free. If you are looking for exceptional customer service and great quality bedding, I highly recommend buying from Yasin!
28 september 2026
Kam from J9 was so friendly and…
Kam from J9 was so friendly and helpful! She really went into detail with the different styles of beds with us and was very knowledgeable about each product. Enjoyed our visit, will be coming back again !
28 september 2026
Great service by Kam at J9
Great service by Kam at J9. Very courteous, asked us for drinks and recommended options suited to our needs. Managed to get 2 great beds and excited to use them!
27 september 2026
Omdöme utan inbjudan
Excellent service by Dominique
Excellent service by Dominique
She explained the features of the mattress I was looking for.
She kindly gave us some extra pillows!!
27 september 2026
Kam J9 was very professional and…
Kam J9 was very professional and informative, we found the experience at Dreams great and ended up buying the mattress. Thanks Kam, we would definitely recommend.
26 september 2026
Omdöme utan inbjudan
Kam j9 wonderful lady very helpful very…
Kam j9 wonderful lady very helpful very happy with the the help and advice she gave me
23 september 2026
Omdöme utan inbjudan
Great service
The experience of buying a frame and mattress was made so much easier by the team. Kam-J9 was great! She gave me all the time i needed to try out different options and manage my budget.
22 september 2026
Omdöme utan inbjudan
Highly recommend.
Bobby was really helpful and made the experience easy. There was no pushy sales techniques, and he provided helpful information on the type of bed that would suit us best.
16 september 2026
Spoke to Bob at wednesbury branch who…
Spoke to Bob at wednesbury branch who was very helpful. Calm and informative. Would defo recommend going there and aeeing Bob who gave a very good deal.
Thank you Bob
Mr Andy K.
21 september 2026
We attended on Monday 14th
We attended on Monday 14th, dealt with Bobby, who then took us to the machine to try the bed out, then we was showed options that are recommended.
Showed us 3/4 different options, We was given pillows recommended to our sleeping style, and everything was explained thoroughly and clearly, Thank you Bobby & Dreams!
21 september 2026
Very good and helpful
21 september 2026
Really helpful and knowledgeable staff
Really helpful and knowledgeable staff
Looked after we'll whilst ordering item
21 september 2026
Brilliant service from Chris
Brilliant service from Chris - clear, thorough, professional but friendly, available but not pushy.
14 september 2026
The staff were very helpful.
The staff were very helpful.. finding a bed suitable for my needs. Bobby gave us good customer services.
14 september 2026
We had Excellent service with
We had Excellent service with. Kam -J9
10 september 2026
Omdöme utan inbjudan
Went in looking to find the right mattress
Went in looking to find the right mattress. Bobby helped us identify the right kind. We tried a few options and identified the best one. Was given good advice and decided to purchase due to the additional discount on offer.
9 september 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.