We used the Dreams in Stevenage as we were desperate for a new mattress. Roy was so very helpful and knowledgeable and helped us with how to approach our decision to figure out what we were looking fo... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Really knowledgeable salesman. Let us move a couple of mattreses around in order to try them on different bases. Delivery was a big negative. Paid for the mattress, before delivery date was mentioned... Se mer
Absolutely amazing, I’m sleeping much better, no hip pain anymore. An utterly dreamy mattress, I chose well. I spent a good while in the Dreams store going over and over the mattresses to slowly eli... Se mer
Fantastic caring service from Mehrnoush. Welcomed us into the store & asked if we needed any help or assistance. We said at the moment "we're just looking" We were left to wander the store & invited... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Stevenage Retail Park, SG1 1XN, Stevenage, Storbritannien
- 01438500172
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very helpful advice in the shop
Very helpful advice in the shop, helped us to make the right choice, really happy with the mattress, has helped alot with back issues, would definitely buy again from dreams.
Jason was very patient with us
Mattresses
I and my partner were greeted in the shop by Mandy who was such great help, good communication and advised us what we may need . Very friendly and explained to us the best quality for our price range
new bed
Easy buying process with good advice, reasonable price, excellent service, on time delivery and installation
Back problem
I since I bought my mattress from dreams I must say my back problem is a lot better by about half what it was
Perfect service and great delivery guys
Impressive quality & service
I was really impressed with the quality of the bed. The service from the delivery (with updates) was brilliant. I would definitely recommend Dreams.
Bed great
Bed great, mattress so comfy. Could of done with couple sheets that fit as a gift. The mattress protector is OK but not what I would choose. Delivery went smoothly
Communication was great and the…
Communication was great and the delivery men were friendly and helpful.
Ordered a bed from the Stevenage store.
Ordered a bed from the Stevenage store.
More than happy with the service from the branch manager. Was not the usual pushy sales person.
Dealt with all my needs.
Bed was delivered yesterday in the allotted time slot given.
Delivery driver was very friendly even called me 10 minutes before arrival.
They took it upstairs without question.
Would recommend.
Dream Maker
So with the help of the Dreams ‘dream maker’ our lovely bed and mattress was delivered and assembled on the date and at the. time agreed. Since then the best sleeps we have had in simply ages. Thank you Dreams
Very good advice in store
Very good advice in store , without undue pressure to purchase. Excellent delivery team , took all the packaging..
Great experience in store
We went to the Stevenage Dreams store and had a brilliant experience. The team were attentive and helped us navigate the shop floor, directing us to the mattresses which best suited our sleeping style. The sleep analysis helped us understand what was best for us and quickly eliminated a lot of the mattresses which weren't suitable for us.
Engaging welcome
Engaging welcome, effective use of the sensing bed, choices described relative to comfort measurement.
Delivery arrived on schedule; team worked smoothly and left with all packaging.
A great journey to the perfect…
A great journey to the perfect mattress! Well informed staff and a wide range to choose from. From start to finish in less than a week We now sleep in comfort👌
Great service & a comfortable. bed. We bought a new bed for our spare…
bedroom. All the staff that helped us were brilliant, knowledgeable, friendly & very helpful. From the shop floor to the delivery men. The bedframe was so easy to put together & the delivery man gave us some good tips to make it easy. The mattress is so comfortable. We love it, thank you.
We wanted to buy a new mattress
We wanted to buy a new mattress and went to Dreams
In Stevenage as we live there and bought a double mattress, the staff were very friendly and very helpful.
Thy gave us a choice of dates for delivery and thy delivered on time.
Mandy @ roaring Meg Stevenage 10/10
As soon as we entered the store we were greeted very pleasantly by Mandy in Stevenage roaring Meg retail park.
She showed us the sleep match simulator and told us all about it to no end which we found very useful.
She showed us our matched mattresses, helped us pick pillows that were correct for us and advised us on the benefits of all our matches.
Once we had decided on a mattress she began to show us all the different frames that suited our taste and requirements.
She was very patient with my wife and I as we deliberated over 2 frames in particular but helped us decide all the while without a glimpse of boredom or frustration, simply intrigue and willingness!
Once we had a complete outfit mandy told us about the boxing days deals they had on, when they finished and all our different buying options.
With Mandy’s help not only were we able to find the outfit of our dreams (bed frame, mattress, pillows, mattress protector & duvet) but were also able to purchase it with an amazing 20% off as per the sale, for a very fair price and able to spread the payment’s interest free.
Mandy’s knowledge of the products, care for our specific requirements and willingness to help that we experienced in store has been unparalleled to any buying experience I’ve had before.
Mandy went above and beyond her call of duty with us as our purchase was spread out over a couple of visits which I can only imagine was less than optimal for her in regards to completing the deal but not once did she show any frustration or disappointment nor did she try and rush us into anything, she was THE MOST diligent sales person I have ever encountered & respectful & fun to boot.
It was only moments before that we went into “bensons for beds” and we felt almost disrespected by the disinterested staff so upon our heels we turned.
We have told all our friends about Mandy at dreams in roaring Meg and I believe some will be coming to visit soon!
Great advice
Great advice, help and service. Delivery date a lot quicker than expected
Amazing customer service !!
Went into dreams today as we are desperate for a new mattress and bed. We had no clue on how to go about finding the right bed for us .
Was greeted by Mandy who couldn’t have been more helpful and informative and done everything she could to help us decide .
We have left with a great deal on a bed and mattress and some other things too which we needed and we felt really cared for and listened to during the whole process of making our purchases .
Excellent friendly and professional customer service by Mandy she is a credit to the team there , and we highly recommend that store to everyone .
We look forward to receiving our new bed and mattress next week ( so quick for delivery too !) .
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







