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Dreams - Staples Corner Omdömen 

192
•
TrustScore 5 av 5

4,8

Sängbutik
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Plats

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Staple Corner Retail Park, NW2 6LW Staples Corner, GB

•
02045402369

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I went to Dreams just to test out some mattresses, but thanks to the excellent customer care and a really good discount, I ended up buying my mattress and pillows. The staff member went through everyt... Se mer

Betygsatt 5 av 5 stjärnor

Elizabeth at the Staples corner branch is an absolute asset to your company. From the moment she greeted us, to the moment we left she was a delight. Elizabeth took her time with us, took us through t... Se mer

Betygsatt 5 av 5 stjärnor

Although I have not made the purchase yet.....We met Amira at the Staples Corner branch and she was very helpful and knowledgeable and will be going back when the time is right!

Betygsatt 5 av 5 stjärnor

This mattress is simply sublime. It’s like I’m floating on a cloud it’s so comfortable. I have a serious hip condition and every night has been painful sleeping before we bought this mattress. Now, at... Se mer

Företagsinformation

  1. Sängbutik
  2. Sänglinnesaffär
  3. Sovrumsmöbler
  4. Madrassaffär

Skrivet av företaget

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Skrivet av företaget

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Kontaktuppgifter

  • Staple Corner Retail Park, NW2 6LW, Staples Corner, Storbritannien

  • 02045402369

4,8

Utmärkt

TrustScore 5 av 5

192 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(192)

13 450 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 5 av 5 stjärnor

Store set out nicely

Store set out nicely, staff welcoming, we were served by Abdul, he was very professional and friendly, we bought a small double Ottoman Bed and we are pleased with our purchase

5 oktober 2025
Betygsatt 1 av 5 stjärnor

Dreams is selling you nightmares, your convenience is not their concern

When you are buying the mattress, Dreams offers you insurance separately in case your mattress goes bad but this is a scam. They use a third party called MB & G Insurance (20% of people give them 1 star on Trustpilot) who takes your money and gives you nothing in return.
What do I mean? My friend had insurance and her mattress had sunk in many spots making it hard to sleep on, it was not a flat mattress anymore.
She called to replace it, first they would not come in a timely manner and she had to wait over two month with a bad mattress before they would consider coming.
Then when they came, though the mattress was sunk in very deeply and she was getting pain in her back to sleep on it. It was not good enough for them. The inspector who came expected it to be even worse before they would replace or repair it.
In other words if you wait for it to reach the condition the insurance company wants, then you will ruin your back.
The actual visit resulted in them saying your comfort is not our concern, it has to be sunk to a certain level. They have a measurement tool to decide that. The level of sinking is terribly low so you can look forward to sleeping in pain while they pocket your money and wait for your back to be ruined before they do something. Never them again.
My friend suffers with chronic back pain now and she was left to deal with It by herself as Dreams did nothing when she called them. She did not understand the point of taking out insurance if their was not going to fix the problem.
The sales people at Dreams are not transparent they are just trying to make the money and would not tell you details of what happens when these situations arises. They simply tell you that you have a lifetime insurance and they tell you that your mattress is secure, in case of any sinking or any problems but this turns out not to be the case.
Once they sell you it, they quickly wash their hands of it and leave you to deal with unscrupulous insurance people. Please avoid this nightmare or staff that have no interest once they collect your money,.

Just an UPDATE I was asked for my order number from Dreams.
I have submitted it but I am skeptical. I will let you know if they do anything or nothing after this. They had a chance to help earlier but they made excuses and were unresponsive. Let us see if it is more excuses.

19 september 2024
Omdöme utan inbjudan
Logotyp för Dreams - Staples Corner

Svar från Dreams - Staples Corner

Hi Jake,

Thank you so much for sharing your feedback. I’ve requested a bit more information through Trustpilot, and as soon as I receive it, I’ll be in contact to see how I can put this right for you.
Thanks
Hassan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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