We recently purchased an adjustable bed and mattress from the Preston store. From beginning to end the service was excellent. The delivery was seamless and all staff friendly and courteous. The pro... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Popped into Dreams just before Christmas and was delighted with the service regarding a new mattress. My husband and I laid on a special bed that analyses your sleeping positions. After that we trie... Se mer
Second bed i've purchased from dreams over the years, as always they have been fantastic, the beds feel alot more quality when walking into the show rooms than other competitors. The fact they offer 0... Se mer
Very knowledgeable sales lady in the Preston store. Made selecting the right bed and mattress combination very straightforward. The order placed, day of delivery and fitting up selected. We were kept... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
324 North Road, PR11RU, Preston, Storbritannien
- 01772374615
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good comfort mattress
Good comfort mattress, easy delivery which was on time with helpful staff to move into place.
Taylor (Preston branch) is exceptional…
Taylor (Preston branch) is exceptional in her role. I was looking for two double divans, 2 mattresses and one headboard. Her knowledge was vast and she was so patient with me, as I paid 3 visits to her and stayed in the showroom for quite some time on each!. Taylor listened to our comfort needs and recommended well according to our sleep type. There was no hard sell at all, like other competitors and as a customer would make me turn away, so it was a fun experience. Taylor is an asset to the team, professional throughout but also has a way that makes you feel you are not just a number in a showroom. This is so important as I look for customer service as well as excellent products, they go hand in hand. The products themselves are excellent and the tempur mattresses are fabulous and I have since had the best night sleeps and less aches and pains! Thanks again Taylor
Bed was delivered as scheduled
Bed was delivered as scheduled, assembled and old bed removed all in one go.
Bed seems to be very solid and, in comparison with other suppliers, good value.
The staff was great in store
The staff was great in store, really helpful and friendly, very satisfied with the bed choice
Very good service
Very good service, we ordered a bed TV with install. Order came on the promised date and the install was perfect
From the visit to the store
From the visit to the store, advice from the staff and delivery of our choice of bed everything was handled professionally and punctually.
A new Dreams Bed, a total dream of an experience
The whole experience from entering the Dreams Shop and receiving the excellent installation has been beyond our hopes and dreams The choice of beds and mattresses was a bit daunting, but the store manager gave us good advice and allowed us to come to the realisation ourselves that taking the test on the machine would help us come to a decision that fit both our needs.
The installation at our home was seemless. Both the driver and the gentleman building and installing the bed were courteous, well informed, knew how to describe and show us the features, advised on ventilation of the mattress and filled us with confidence. Nothing was too much trouble.
Great service minimal fuss
Carol helped us choose a bed in an informative and helpful manner. We are pleased with the choice she has helped us make. Delivery was as promised and on time. Old mattress taken away with satisfaction of knowing it wasn’t joining the landfill mound.
Excellent service very professional and…
Excellent service very professional and listened to our requirements
Tv bed
From the start the man was really helpful in store. The delivery came before the date. Delivery men were polite and respectful of our home. Assembled the bed showed us how it worked and removed all packaging. Excellent product and service
Bed delivered all ok
New bed
my experience, with Shaqill and Carol in the store showing patience and making sure I got the right mattress for me very helpful, The 2 guys who delivered the bed ,Marcus and James went above and beyond with a difficult job ,spiral staircase and tight spaces with a King size bed!!
Excellent service
Very knowledgeable sales lady in the Preston store. Made selecting the right bed and mattress combination very straightforward. The order placed, day of delivery and fitting up selected. We were kept well informed of the actual time of arrival on the day. Arrived on time and efficiently set everything up within the hour. Could not fault Taylor, the sales lady or the delivery team.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







