We were treated with professionalism and courtesy by Paul who clearly knew his subject inside out and was able to provide advice and choice to help us decide on the right mattress for us. He was also... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Paul at Coypool store was brilliant. Amazing Knowledge of the products and answering any questions we had. Would have given 5 stars but when we purchased our bed we did not have any option for a deliv... Se mer
Bought a new mattress from dreams after trying all the stores that are in the same vicinity. We went back to dreams and bought the one we liked from dreams. Callum spent alot of time talking us throug... Se mer
Greeted with the offer of tea or coffee,l by one of her colleagues, very welcome after battling the traffic, Jane, with whom I had spoken the previous day, showed me the bed bases I'd identified as p... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Unit 2 Coypool Retail Park, PL7 4FB, Plymouth, Storbritannien
- 01752874174
4,9
Utmärkt
364 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The staff were not only skilled…
The staff were not only skilled professions by exceptionally caring.
26 juli 2025
Firstly
Firstly, there was no trouble exchanging my mattress, the company was very helpful, and explained the process of collecting and delivering the new mattress. Nothing was too much trouble for them. The men Jason and Josh who delivered my mattress was very friendly and helpful, and phoned me with the time they would be arriving.
Would recommend Dreams to anyone if the are looking for a bed x
19 juli 2025
Brilliant all round
Friendly staff and brilliant delivery people cannot fault them.. covers on shoes contacted to let me know what time .. all great ..Thanks very much
20 juli 2025
lovely double ottoman bed extremely…
lovely double ottoman bed extremely comfortable and spacious highly recommend
18 juli 2025
Really happy either way bed base
Really happy either way bed base. Quality & colour. The sales person was friendly and knowledgeable.
12 juli 2025
The lady was extremely helpful in…
The lady was extremely helpful in getting us everything we needed and then the ordering was simple and everything turned up on time and assembly only took the delivery guys 40mins. Was very impressive
4 juli 2025
Guest bedroom
Very comfortable mattress. Easy to put together the bedframe (ottoman). Delivery men very friendly.
27 juni 2025
Excellent
Excellent, knowledgeable staff. Not pushy which was great.
Would definitely recommend shopping at Dreams for your next matress.
15 juni 2025
Omdöme utan inbjudan
love love my new bed best night sleep i…
love love my new bed best night sleep i have had for years the i have told all my friends about dreams
13 juni 2025
Excellent service from start to finish…
Excellent service from start to finish would definitely recommend dreams
14 juni 2025
flawless process
I had a fantastic experience with Dreams from start to finish. The entire process was seamless and stress-free. The staff in store were knowledgable, patient and really helped me find my perfect mattress suited to my needs. There was no pressure - just honest advice. The team arrived on time and handled everything with care. Would highly recommend.
24 maj 2025
1st class service from start to finish.
24 maj 2025
Paul the salesman in Plymouth was very…
Paul the salesman in Plymouth was very helpful,we tried lots of mattresses.He never rushed us ,answered all our questions , and made suggestions to help us
21 april 2025
What's not to like
What's not to like? Staff are approachable, polite and very helpful without being pushy. Their products speak for themselves, superior quality and reliable.
18 maj 2025
Exceptionally impressive store
Exceptionally impressive store, fantastic service by Razham-loan a very knowledgeable young man who knows what is what….
Fairly pricey but exceptional quality and out shone the other stores in Plymouth. We paid £149.00 for one pillow and our mattress was in the sale at £1400.00 so take your bank manager with you lol.
10 maj 2025
Omdöme utan inbjudan
Very nice welcome from the staff…
Very nice welcome from the staff member, Good clear information about the variety of Mattresses available.
Friendly manner and courteous.
Would recommend visiting the store.
4 maj 2025
Omdöme utan inbjudan
Grabbed a bargain at Dreams
Grabbed a bargain at Dreams, nice matttess and free delivery 1 week later. Delivery communication great and very friendly driver.
5 maj 2025
Mattress purchase
Great experience, made welcome and not pressured at all to purchase. Good choice of products and very helpful staff member.
We felt like valued customers on our first visit and were offered a hot drink whilst our order was sorted out
Quick delivery time was offered
2 maj 2025
Omdöme utan inbjudan
good information and help
good information and help, very friendly and polite from both the store and delivery men.
3 maj 2025
We had a fantastic shopping experience…
We had a fantastic shopping experience with Dreams. The sales person was extremely knowledgeable, helpful, and made the whole process easy and enjoyable. We’ve now received our new bed and absolutely love it! The installation team were excellent — efficient, tidy, and very professional. They dismantled and took away our old bed and set up the new one perfectly. A big thank you to the whole Dreams team in Plymouth for such great service from start to finish!
20 mars 2025
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