Bought a new mattress from dreams after trying all the stores that are in the same vicinity. We went back to dreams and bought the one we liked from dreams. Callum spent alot of time talking us throug... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Greeted with the offer of tea or coffee,l by one of her colleagues, very welcome after battling the traffic, Jane, with whom I had spoken the previous day, showed me the bed bases I'd identified as p... Se mer
Extremely helpful from start to finish, Scott met us promptly, got us set up with the "Dream Machine", took us over numerous options, we left to do our own research before returning to close the d... Se mer
So many different types of mattress to choose from, it was bewildering. After explaining our needs we were shown what could potentially meet those needs. We tested out various mattresses without any p... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Unit 2 Coypool Retail Park, PL7 4FB, Plymouth, Storbritannien
- 01752874174
4,9
Utmärkt
362 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The delivery and assembly guys.
The delivery and assembly guys.
Assembled as and where we wanted and left everything tidy. Jason and Ash as I remember.
1 mars 2026
New mattress.
The new mattress was delivered and put on my bed by the crew at the time they said. Since then I have slept better then I have for years.
24 februari 2026
Very good service
20 februari 2026
Prompt delivery x unfortunately they…
Prompt delivery x unfortunately they didn’t have time slot to put my bed together x
22 februari 2026
Dreams Plympton
Dreams Plympton
Callum was extremely helpful purchased a single Sealy mattress
18 februari 2026
Omdöme utan inbjudan
The staff in the store were really…
The staff in the store were really helpful and answered all my questions so I got the correct bed for my needs. The delivery men were on time and also very polite and helpful
6 januari 2026
Great customer service and delivery…
Great customer service and delivery very good
Bed is perfect
6 februari 2026
Great matress
Great memory cool matress buying was easy with Dreams and delivery and recycling old mattress was grat could not be better.
30 januari 2026
Very kind quick and helpful.
30 januari 2026
Brilliant company when buying and delivery
The company kept me in touch all the time about the delivery of my mattress. Very well done all round. Thanks
25 januari 2026
We were very well looked after there…
We were very well looked after there was no pressure to buy anything but we were provided with all the information on products we were interested in.
25 januari 2026
We ordered online it was quick and easy…
We ordered online it was quick and easy and we're kept updated and informed by Dreams team, delivery of our purchase which was an ottoman was in perfect condition delivered professional by two really polite and cheerful delivery men which I must say is not always the case with some firms.
24 januari 2026
understanding my requirements
understanding my requirements, delivery on time and professional
23 januari 2026
Callum at Plymouth Dreams
Callum at Plymouth Dreams was so helpful and knowledgeable about the products he was selling. He clearly knew his stuff. Callum was so helpful especially as we were shopping with two small children.
Thank you Callum for all of your help!
18 januari 2026
Omdöme utan inbjudan
Extremely helpful from start to finish
Extremely helpful from start to finish, Scott met us promptly, got us set up with the "Dream Machine", took us over numerous options, we left to do our own research before returning to close the deal.
Delivery men well mannered, efficient and got the job done in good time, with adequate care and attention taken to avoid potential damage along their way.
All in all a perfect experience. Dreams come with my highest possible recommendation!
17 januari 2026
First Class.
From the start we were treated like human beings and did not feel pressured at all. The advice we were given was first class. Well done Dreams.
14 januari 2026
Omdöme utan inbjudan
Great experience at store
Great experience at store. Lovely staff, and very helpful. Tested out all the mattresses, no pressure to buy, but we did, offered drinks while we took our time and tested the mattress firmness we needed. We have the 100 day mattress exchange, but hopefully won’t need to use it, all in all, would definitely use Dreams again, even delivery guys were great. Thanks to all at the Plymouth branch and Happy New Year
4 januari 2026
Hope the bed is as good as Dreams customer service!
Callum showed us around the Plympton showroom and Paula took our order by phone the next day as Callum was off. She remembered us even though she didn't serve us which was nice. She was really patient when some international details needed repeating. Similarly, Callum didn't rush us at all even though we were the last customers of the day. We have not yet had delivery of the bed - but they were very flexible about leaving a date open for us to schedule once we had fixed our availability. Hope the bed itself is as good as Dreams customer service!
30 december 2025
Omdöme utan inbjudan
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.