Dreams - Liverpool Edge Lane Omdömen 

290
TrustScore 4.5 av 5

4,7

Liverpool Shopping Park, L13 4DL Liverpool, GB


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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Great Sevice from salesman Alfie. No pressure walked us around and explained the difference in mattress’s,to help us make the right choice. Will definitely use them again.

Betygsatt 5 av 5 stjärnor

The sales person who helped me was Alfie. He was so helpful but was not one those assistants who was constantly hovering around you but you would only have to ask him a question about a bed and he wou... Se mer

Betygsatt 5 av 5 stjärnor

Went to Liverpool branch staff was amazing especially the lad that served us nothing was to much trouble for him he really did earn his wages that day with me lol I have a lot of back problems so fi... Se mer

Betygsatt 5 av 5 stjärnor

We were greeted and welcomed by Jen and her colleague as soon as we walked into the store. They saw that my mum had mobility issues and said they’d allow us the time to check out the reclining bed... Se mer


Företagsinformation

  1. Sängbutik
  2. Sänglinnesaffär
  3. Sovrumsmöbler
  4. Madrassaffär

Skrivet av företaget

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Skrivet av företaget

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Kontaktuppgifter

  • Liverpool Shopping Park, L13 4DL, Liverpool, Storbritannien

  • 01514338915

4,7

Utmärkt

TrustScore 4.5 av 5

290 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(290)

15 141 omdömen under de senaste 12 månaderna

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Betygsatt 1 av 5 stjärnor

Too expensive for the quality offer

Really bad experience with this company. I bought a mattress and after some time it was damaged on one side( falling apart)but only one of the side not in the middle where is where I normally sleep . I did contact them and their reply was that the mattress was like that because of the time of use.
I am really disappointed because it was a expensive mattress and it was impossible to be damage on the side that is not use .
I do not recommend this company at all

5 augusti 2024
Omdöme utan inbjudan
Logotyp för Dreams - Liverpool Edge Lane

Svar från Dreams - Liverpool Edge Lane

Good afternoon Marisela,

Thank you for taking the time to leave us your review.

Having had a chance to read through the inspection report, owing to the time elapsed and the way the mattress has been used, no manufacturing faults were present.

I am sorry that we are unable to progress this for you.

Many thanks,

Kishan

Betygsatt 5 av 5 stjärnor

our new bed…

we are very very happy with all that dreams did for us but we did not know we would have to get an electrician in to put more sockets in as we only had 1 socket near the bed i felt that we should have been told each bed needed its own socket before it was delivered

2 augusti 2024
Betygsatt 5 av 5 stjärnor

The staff in the Liverpool Edge Lane…

The staff in the Liverpool Edge Lane Store were extremely friendly and helpful and we wouldn’t hesitate to go back there again. We struggled at the Speke store basically not receiving any help at all so we left and returned to the Edge Lane store where we found what we were looking for

5 juli 2024
Betygsatt 5 av 5 stjärnor

Lovely sales lady

The lady who served us was amazing so helpful and informative and friendly and so where the rest of the staff would recommend edge lane store. Even the two delivery men where polite and very professional

7 juli 2024
Betygsatt 5 av 5 stjärnor

Dreams Edge Lane

We went to Dreams on Edge Lane and we were greeted by a lovely salesperson (Jen).
She was really informative and made the choosing of our mattress and bed base really easy. No pressure whatsoever.
We would certainly recommend this store.

19 juni 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Bought a mattress some months ago also…

Bought a mattress some months ago also two pillows which we got half price because they were used in store. The pillows we were told were the best for us. They are actually like bricks and gave us bad neck pain so we do it use them. They won’t refund us as they have been used ironic as we bought them as used £150 wasted. The mattress is different from the one we tested in store it’s much firmer. We complained and dreams sent an independent guy to check it 2 weeks ago. He says there is nothing wrong with the mattress but our complaint is not unusual. The one in the shop may have been softer. No word from dreams.

3 juni 2024
Omdöme utan inbjudan
Logotyp för Dreams - Liverpool Edge Lane

Svar från Dreams - Liverpool Edge Lane

Good morning Mr Carver,

Thank you for leaving us your review and for speaking with me this morning.

I am sorry that you are experiencing an issue with your mattress and pillows. However, I am glad that during our conversation, we have agreed upon a solution.

I have sent you an email confirming the details of this and look forward to hearing from you in due course.

Should you require any further assistance, please do not hesitate to contact me directly.

Many thanks,

Kishan

Betygsatt 5 av 5 stjärnor

Dreamy Dreams Experience

Excellent experience at Dreams in Liverpool Edge Lane! Clean and well organised store with really friendly staff, we were both really impressed. Thanks especially to Linda for her great service - 10/10 !

1 juni 2024
Omdöme utan inbjudan

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