We were invited to lay on a special mattress to analyse our sleeping positions, then shown a number of mattresses suitable for us both. We were given a pillow and time on our own to try the mattresses... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Buying the mattress was a good experience as the sales staff left us to it. We were not offered that stupid machine, for which I’m grateful. They gave us what we asked for, so no complaints there. The... Se mer
On entering the store I was greeted by friendly staff, listening to what I wanted and taking me through the whole process of the sleep match bed, then showing me mattresses that met with my criteria.... Se mer
One's experience couldn't been better from start to finish. Would like to thank Wendy in dreams for her lavable advice on bed & mattress choice . Can't believe on how much better quality of sle... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Unit C Northfield Retail Park, NN16 9TS, Kettering, Storbritannien
- 01536684354
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent customer service and very…appreciated
Excellent customer service and very much appreciated. The staff helped find the mattress i was looking for.
Excellent customer service in shop
Excellent customer service in shop. Arrived on time as arranged. Good price mattress. Very comfortable.
Invest in sleep quality with Dreams
We went to have a look and have ended up with the most amazing sleep ever!
Daniel was brilliant, we went to just see what sort of matteress we needed as we had been Internet searching for ages, we decided we needed to test some out. Daniel explained the dreams sleep assessment on their scanning beds which takes away so much confusion and assesses what is best for you and how you sleep. We ended up with an amazing deal on a bed and matteress and now having it for over a week it the best money I have spent. Your sleep quality is so important so investing in this was worth it. Both my husband and I have never felt more comfortable and slept so well. My advice, go see Daniel, get your bed scan done and invest in your sleep!
Everyone at Kettering Dreams
Everyone at Kettering Dreams, was very helpful and knowledgable. Our bed is fantastic! We are very pleased! From purchase to delivery and installation our whole experience was great. We highly recommend.
We were invited to lay on a special…
We were invited to lay on a special mattress to analyse our sleeping positions, then shown a number of mattresses suitable for us both. We were given a pillow and time on our own to try the mattresses. The whole process was very relaxing, yet helpful
Typical Shopping Experience
Buying the mattress was a good experience as the sales staff left us to it. We were not offered that stupid machine, for which I’m grateful. They gave us what we asked for, so no complaints there. The delivery was slightly odd. The younger delivery person was helpful and couldn’t do enough for us. The older guy sat in the lorry and basically did nothing. My partner had to help the younger driver bring down our old mattress at one point. But that being said, it was a good experience. However, if the mattress of our choice had been cheaper online, we would have purchased it there.
All the staff have been great
All the staff have been great. I couldn't be happier with my new mattress! From the very first night, the difference has been incredible. I haven't slept this well in such a long time. It's honestly transformed my nights. A big thank you for helping me choose the best mattress to suit me.
Great experience overall
Great in-store experience and great help to choose our new mattress, but no pressure to purchase. Delivery on time and the team were great on the day. Would recommend you to others.
Great experience
On entering the store I was greeted by friendly staff, listening to what I wanted and taking me through the whole process of the sleep match bed, then showing me mattresses that met with my criteria. Delivery was really quick and the delivery team very pleasant. Since the arrival of my new mattress I have had the best sleep I have had in years. Very pleased with my purchase
The staff were very helpful from the…
The staff were very helpful from the store to the men delivering them. All beds have been made up and I am very pleased with the mattresses I chose .
Lovely and Easy
Lovely, helpful staff and good advice made choosing this very important item of a new mattress much easier.
Excellent service from shop to…
Excellent service from shop to delivery, very pleased with the bed.
Exceptional
We were welcomed into the store by Chris, who helped us find exactly what we needed. He then asked Masie to assist further, and she took over the purchase. We enjoyed a lovely cup of tea while trying several beds and mattresses before sealing the deal.
Masie offered insurance, which I initially declined. However, as our bed is a therapeutic model with movable parts, I later reconsidered and contacted your call centre. The adviser I spoke to was extremely helpful and guided me through the process with ease.
You should be very proud of your staff — their professionalism and friendliness are exactly why we keep coming back to Dreams time and time again.
A very positive experience with the…
A very positive experience with the Kettering Store team and their installation crew. The installation team was excellent; they were polite, respectful, knowledgeable, and tidy
Great service throughout from the sale…
Great service throughout from the sale to the delivery
salesman and delivery men were helpful
salesman and delivery men were helpful, honest, couteous
Svar kan ha AI-innehållLäs mer
Guestroom bed.
For a guest bedroom bed and will be sparingly used, it seems like a good purchase.
But the side tables - the drawers dont function smoothly, they are quite stiff to open and close.
I have applied some Wd-40 and hopefully after some use may be alright.

Svar från Dreams - Kettering
There was a lot of choice for delivery…
There was a lot of choice for delivery and delivery men were very good, polite and knew what they was doing.
Detta är Trustpilot
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