THE STAFF (JANE) AT DREAMS , CARISBROOKE, ISLE OF WIGHT, WAS ABSOLUTELY BRILLIANT. WHILST WE WERE LOOKING AT A MATTRESS, I BECAME BREATHLESS, WHICH I SOMETIMES SUFFER FROM, BUT JANE WAS SO HELPFUL,... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent service in store by Jade. We explained our needs and were recommended a tempur mattress that we subsequently bought. Got a good deal with new pillows, duvet and mattress protector. Had it f... Se mer
The in store experience and the delivery team experience were excellent. The products had some faults. The cloth on one bed base at one side had a scuff mark which nearly tore the cloth about... Se mer
Företaget har svarat
We had intended to buy a mattress from one of the new online companies. However we had had a bad experience and thought we'd pop in to Dreams to see what they had. I'm so glad we did, Jade was absolut... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Gunville Trading Estate, PO30 5LG, Isle of Wight, Storbritannien
- 01983654323
4,9
Utmärkt
253 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Got one delivered on time
Delivery, spot on. Both geezers were polite, conscientious and respectful to the occupants.
25 maj 2024
Informative and friendly service
Informative and friendly service. Delivery and fitting very efficient.
1 juni 2024
Lovely mattresses, seamless delivery.
Lovely mattresses, helpful delivery staff. It was beneficial that they were able to also take our old mattresses away for recycling.
3 maj 2024
Dreams - Isle of Wight…
My wife and I visited the Newport Isle of Wight Store on recommendation of my physiotherapist and were attended to by Jade. She was friendly and helpful, and patient with us. Her product knowledge was excellent. She made suggestions based on our needs and we bought a new mattress and pillows. An enjoyable shopping experience.
4 maj 2024
Omdöme utan inbjudan
Delivered on time and easy to erect
27 april 2024
It was straight forward
It was straight forward, professional, informative and interesting. The assistant was most helpful and got me the exact item that was right for me.
30 mars 2024
Very informative member of staff
Very informative member of staff, very friendly and with a sense of humour... once he had spoken he left us to choose and chat on our own which was nice. Once finished and made our choice it was signed and sealed within minutes.... Excellent job.
1 april 2024
Omdöme utan inbjudan
Getting very good service and a good…
Getting very good service and a good bed at a fair price.
29 mars 2024
Easy to place order over the phone the…
Easy to place order over the phone the advisor was very helpful. Got my new bed delivered 7 days after ordering old bed taken away reasonable price to take the old bed away. The bed was also assembled for me again a good price to get it assembled I wouldn't know where to start as my DIY skills are not good. The delivery men were great friendly and helpful all in all a great experience will recommend highly recomended
29 mars 2024
Very speedy delivery
I hate buying beds as I never know what mattress to get but Dreams made it easy this time. Love the new bed and mattress. Very speedy delivery. Staff in store and the delivery team were very helpful. Would definitely use Dreams again.
16 mars 2024
Excellent service from buying to…
Excellent service from buying to delivery, staff very friendly and helpful, would highly recommend dreams.
7 mars 2024
The team in the shop was very helpful
2 mars 2024
Everybody very helpful.
Everybody very helpful.Bed very comfortable, Look out for reductions on line before taking delivery,and pursue any reduction ,delivery very efficient and courteous.over all a very good purchase.
24 februari 2024
It was so easy to buy our new mattress…
It was so easy to buy our new mattress from dreams online. I ordered the wrong one at first, so i phoned them up and the order was changed, it was as easy as that.
23 februari 2024
An excellent product
An excellent product, the lady who showed us the products had good information regarding each mattress we tried.
Thankyou to our sales person, great product
22 februari 2024
Recently purchased a tadley mattress…
Recently purchased a tadley mattress from store all staff helpful was assisted in store to choose mattress by Kate who was very friendly and helpful
2 februari 2024
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