The presenter was very personable, described the different mattress options, took us through the computer mattress experience and answered all our questions. After viewing the computer results and la... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
THE STAFF (JANE) AT DREAMS , CARISBROOKE, ISLE OF WIGHT, WAS ABSOLUTELY BRILLIANT. WHILST WE WERE LOOKING AT A MATTRESS, I BECAME BREATHLESS, WHICH I SOMETIMES SUFFER FROM, BUT JANE WAS SO HELPFUL,... Se mer
The in store experience and the delivery team experience were excellent. The products had some faults. The cloth on one bed base at one side had a scuff mark which nearly tore the cloth about... Se mer
Företaget har svarat
Excellent service in store by Jade. We explained our needs and were recommended a tempur mattress that we subsequently bought. Got a good deal with new pillows, duvet and mattress protector. Had it f... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Gunville Trading Estate, PO30 5LG, Isle of Wight, Storbritannien
- 01983654323
4,9
Utmärkt
253 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very helpful,did not hurry us in our…
Very helpful,did not hurry us in our choice of beds.Very pleased with our purchase.
Sandra
21 oktober 2023
Great service, great bed
From the moment we walked in the door to the delivery has been an excellent experience which is rare these days. Thank you to Jennifer whose customer service was perfect and who recommended the perfect mattress to go with our bed base. We love our new bed, it’s the best one we have ever had.
14 oktober 2023
Five stars
From purchase to delivery we couldn't have expected a better experience. Thank you.
2 oktober 2023
Excellent customer service and…
Excellent customer service and attention to detail throughout
6 oktober 2023
Helpful staff…
When I went into the shop the staff were very friendly and helpful.
Helped me with my choices.
2 oktober 2023
Excellent service thank you
29 september 2023
Sleeping on a cloud
First class customer relations helpful in every way no feeling of "being sold at"Happy experience from start to finish. Shown just what I asked for easy purchase and deliver by two conciderate men who took old mattress away Very Happy customer who is sleeping the dreem
9 september 2023
Excellent care & attention
The care & attention paid by Matthew was excellent. Everything clearly explained & the testing of mattresses & pillow was brilliant. The mattress that tests your sleeping position was really good. The delivery day & time updates where spot on & the guys were brilliant
5 augusti 2023
Dreams
The staff were very friendly and knowledgeable about their products, very professional
8 september 2023
Good experience
Everything to do with the order ran like clockwork. Thank you. Very helpful delivery men .
3 september 2023
Website order was quick and easy
Website order was quick and easy. My mattress arrived in a few days. Very pleased with the service. The rolled up mattress:
Dreams Robinson Rolled Mattress:
Comfort Grade: Medium
is very comfortable and I fully recommend it if you are thinking of buying.
27 augusti 2023
From start to finish everything was…
From start to finish everything was perfect the service in the store the cup of tea was good the delivery was very good very efficient and all rubbish was taken away.
27 augusti 2023
Excellent. Nothing was any trouble always…
Nothing was any trouble always attentive but not overly pushy like some but always on hand when needed
21 juli 2023
Everything good & efficient from In…
Everything good & efficient from In store & delivery personnel to actual Dreams Bed
4 juli 2023
Excellent customer service
Excellent customer service, the salesman guided me to all the different mattresses, allowing me to try them for as long as I needed to. After I chose the mattress that felt right for me the salesman talked me through the various purchase options. The delivery was on time with very helpful delivery men who removed my existing mattress, unpacked my new mattress and placed it on the bed.
15 juni 2023
Really pleased with experience from…
Really pleased with experience from sleep test through to delivery
22 juni 2023
Good customer service
Good customer service, delivered on time and got a call the day before to confirm delivery and on the day got a phone call with a time slot. The products are great.
13 juni 2023
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.