Anna - Hereford Store Lovely customer service and very pleased with the service. Came in looking for an adjustable bed but decided against it… advised that the mattress advised would be just as b... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
As requested I was left by myself to wander round the store studying everything until I asked for assistance, I then had excellent help and bought. my new bed !
Lorna was very helpful & explained things perfectly. Let me try a wide range of mattresses & explained what each one was on price & what would be suited to me. Even made me a hot drink. Not an easy de... Se mer
Goods delivered on time but the Mattress Cover purchased did not. We were told that it would be delivered by post, after numerous phone calls to the Hereford branch we were told that it had not been p... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Salmon Retail Park, HR4 9SB, Hereford, Storbritannien
- 01432 279737
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I slept very well on my new bed
I slept very well on my new bed, so well, on the fourth night I fell out of bed when I turned over!!! I sustained bruising to both knees and my shoulder. It could have been a lot worse, but it proves I slept well!!!
Nice greeting
Nice greeting - useful information having quickly established what we were shopping for. Delivery team notified of time and carried up to bedroom and took off cellophane and took it away. All excellent.
Excellent service
Excellent service. Very professional, friendly, efficient. Delivery men were a delight. Very helpful, clean and tidied up after. All in all super delighted with my new bed. Thank you.
The staff member was so helpful
The staff member was so helpful, she matched us to what was in our budget but also the support of the mattress , she worked with us and we are very happy with our new bed
Thank you so much !
Having previously bought a mattress…
Having previously bought a mattress from Dreams 8 years ago we returned to buy a new mattress, the sales assistant was extremely knowledgeable. We were kept updated on the delivery etc, the delivery arrived on time, the 2 guys were very professional, overshoes, handwashing that kind of thing, can’t fault so far.
The ottoman bed base is extremely good, the mattress whilst well made we are finding to firm for our requirements and are not having a good nights sleep, mattress from same supplier as previous, we will return to Dreams in a couple of weeks with a view to changing the mattress for a softer version, more expensive but that’s life, so glad Dreams offer this service.
my experience at dreams was amazining sadly the machine to give a review is letting us all down
my experience at dreams was amazing. I did begin to write a review to tell you how fabulous your staff are in hereford, however the machine just cut out and I lost all the wonderful comments I had made.
outstanding, is all I can say. staff just amazing. helpful and so very kind.
I did not purchase on my first visit and made it clear I was looking for good deal. 3 weeks later I was back and purchased headboard and divan base.
again, staff outstanding. I wish give could give both ladies a bunch of flowers, at the very least.
Both your drivers were a delight. so helpful and kind, nothing was too much trouble.
I wold like to say more but in fear of losing this review as the last one just vanished off my screen.
thank you a million times. in haste to get this to you.thank you
A personalised service
Sandra was slick and professional but warm, friendly and personal. Choosing a mattress was really easy and not at all hurried or pressured.
Excellent service at the Hereford…
Excellent service at the Hereford store. Very professional and helpful. The guy who put the beds up was great and left no mess whatsoever. Everything arrived on the planned dates no complaints whatsoever. Excellent products.
Excellent service from start to finish.
The sales advisor was friendly & helpful & listened to our needs. Mattress was delivered as booked & the delivery men were friendly & helpful.
Family bed for guests
Had lots of help choosing a bed a few weeks ago . The bed is great quality and all the family love it .
Good service to decide on my new mattress. So difficult. I have a Hypnos Atheneum (I think) and so far it is extremely comfy.
Good service to decide on
Excellent customer service in store
Excellent customer service in store. Explained and shown all options fully.
Left feeling informed and confident about choosing correct product for myself and husband.
Svar kan ha AI-innehållLäs mer
Happy dreamer!
Very helpful staff in the shop in Hereford with lots of good advice and no pressure. Very quick delivery and super efficient construction of my new bed by the delivery men. Lots of comfortable nights on my new and much needed mattress. An altogether perfect experience!!!
Really happy with my new Premier Inn Bed
Fantastic customer service in the Hereford store. The delivery guys arrived in time, they were very polite and efficient. Had the bed set up and all packaging taken away in a few minutes
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