Dreams - Guildford Omdömen 

112
TrustScore 5 av 5

4,8

6 & 7 North Street, GU1 4AA Guildford, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Very smooth process from mattress selection, ordering and delivery. Pauline in the shop and Brahmin in the van made it all very easy. We’re sleeping well!

Betygsatt 5 av 5 stjärnor

Meeting Pauline in Dreams Guildford shop who despite our late arrival (couldn’t be helped) attended to us with courtesy, patience, knowledge and helped me to choose the right bed and mattress. Her adv... Se mer

Betygsatt 5 av 5 stjärnor

Pauline who assisted us in the store was great. No pressure, very well informed and made the shopping experience easy. The deluvery process was outstanding with emaiñs and phone calls confirming the d... Se mer

Betygsatt 5 av 5 stjärnor

Initially went into Guildford store and sales guy there was fantastic in helping find what type of mattress we needed. Did the digital computer thingy and found right one in the sale. Ordered online... Se mer


Företagsinformation

  1. Sängbutik
  2. Sänglinnesaffär
  3. Sovrumsmöbler
  4. Madrassaffär

Skrivet av företaget

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Skrivet av företaget

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Kontaktuppgifter

  • 6 & 7 North Street, GU1 4AA, Guildford, Storbritannien

  • 01483 562933

4,8

Utmärkt

TrustScore 5 av 5

112 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(112)

13 337 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Very smooth process

Very smooth process from mattress selection, ordering and delivery. Pauline in the shop and Brahmin in the van made it all very easy.
We’re sleeping well!

4 juli 2026
Betygsatt 5 av 5 stjärnor

The service was impeccable

The service was impeccable. I am delighted with my new mattress and have slept so well since I have received it in the past week. Thank you Dreams I shall be a returning customer and shall definitely recommend to both family and friends.

24 april 2026
Betygsatt 5 av 5 stjärnor

Shopping experience

We were made to feel welcome, staff very helpful, answering our questions, told us alot of information on each mattress, so we could make a good choice, very pleased with item we chose ,very comfortable matress,great night sleep, so pleased we chose dreams

17 januari 2026
Betygsatt 5 av 5 stjärnor

Great experience, great purchase

From being assessed to recommend the correct mattress for me, testing and choosing one from a range of mattresses shown then buying it to having it delivered and since then sleeping most comfortably, the whole experience was smooth, pleasant and everyone I dealt with professional, knowledgeable, competent and friendly.

6 februari 2026
Betygsatt 5 av 5 stjärnor

Thank you for everything - it was a wonderful experience!

We were welcomed and assisted by Inam, who was an exceptionally professional and knowledgeable sales representative. She took the time to listen to our needs and quickly identified the right solution for us. We were looking for a new bed with storage, as well as a firmer mattress, and she expertly guided us through the options.
What stood out most was her thoroughness - even though her recommendation was spot-on, she still checked with a more experienced colleague to ensure there wasn’t an even better alternative for us. While we were selecting the mattress, she was also incredibly kind in helping to keep our little girl entertained.
The entire team was warm and welcoming, making the experience easy and enjoyable for a family with a toddler. They even gifted her a balloon, which kept her happily occupied.
Thank you for everything - it was a wonderful experience!

16 november 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Don't find my mattress very comfortable,

Don't find my mattress very comfortable, although it is a recent development. I have been offered a replacement even though I have had the mattress for longer than the 90 day guarantee so I am happy with the customer service,

2 augusti 2024
Logotyp för Dreams - Guildford

Svar från Dreams - Guildford

Good Afternoon Francis,

Thank you for taking the time to leave us your review, I am sorry to hear that you are not finding your mattress comfortable.

I had tried to call you but it was sadly not a convienent time, I have since sent you an email so we can discuss the matter further.

I look forward to speaking with you soon.

Kind Regards,
Faye

Betygsatt 5 av 5 stjärnor

King size mattress

Initially went into Guildford store and sales guy there was fantastic in helping find what type of mattress we needed. Did the digital computer thingy and found right one in the sale. Ordered online with ease and really happy with the delivery and mattress. Delivery lads did call on the day to make sure it was ok to deliver and a time slot. Really helpful and took upstairs. Would recommend.

27 september 2024

Detta är Trustpilot

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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