I had a great experience at the Fulham location of Dreams. I recently moved to the UK by myself and needed mattresses and bedframes without breaking the bank. James was an incredibly knowledgeable s... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We were met at the door by Liibaan (Lee) who immediately sorted out where we could park and led us through the process of choosing a king sized mattress and a single guest bed. He was endlessley helpf... Se mer
We bought Hudson Mattress and Ottoman Base, items arrived on time, assembly was quick and professional, they’ve also removed an old sofa bed. Store Team (Jerome) was very helpful, polite and knowled... Se mer
The staff were friendly and knowledgeable, the delivery was fine but there was a small issue with the mattress. Once I got the plastic sheeting off the mattress, I noticed two dark lines at the bot... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Wandsworth Bridge Road, SW6 2NY, Fulham, Storbritannien
- 02077 312080
4,7
Utmärkt
97 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Useful and honest advice as well as…
Useful and honest advice as well as friendly explanations and professionalism regarding the products, thank you!
31 mars 2023
Had a very good experience buying a bed…
Had a very good experience buying a bed from Dreams. Great variety, excellent service and good overall advice. The computer generated information about how you sleep was extremely helpful. Overall very good value for money and expert advice.
28 februari 2023
Omdöme utan inbjudan
Great customer service
Great customer service, and good quality products! Really love the bed and mattress that we bought!
23 januari 2023
The sales assistant was so helpful and…
The sales assistant was so helpful and informative. My mum loves her bed!!!. Thank you.
16 februari 2023
Good price, quality and service.
We bought Hudson Mattress and Ottoman Base, items arrived on time, assembly was quick and professional, they’ve also removed an old sofa bed.
Store Team (Jerome) was very helpful, polite and knowledgeable-Cheers mate!
Overall we are happy with service, price and product quality.
3 januari 2023
Easy experience with knowledge sales associate
I had a great experience at the Fulham location of Dreams. I recently moved to the UK by myself and needed mattresses and bedframes without breaking the bank. James was an incredibly knowledgeable sales associate who helped me find exactly what I needed without overselling me. Recommended it so much my colleague who also just moved it went in the next day!
11 februari 2023
Omdöme utan inbjudan
Faultless Customer Service
We were met at the door by Liibaan (Lee) who immediately sorted out where we could park and led us through the process of choosing a king sized mattress and a single guest bed. He was endlessley helpful, patient, courteous and professional. Our delivery is next week so we can't comment on that, but we are extremely happy with the service so far and would highly recommend Dreams in general and Lee in particular. Excellent customer service.
30 december 2022
Omdöme utan inbjudan
Needed a value for money mattress
Needed a value for money mattress.
Replacing an old one from our rental.
James was extremely helpful, kept us in the price range we wanted.
Quick, easy, and happy with the service.
26 december 2022
Omdöme utan inbjudan
Excellent customer service and range of…
Excellent customer service and range of products
17 december 2022
Omdöme utan inbjudan
Thank you James and Philip
Visited both Clapham and Fulham branches. Philip and James were ever so helpful, taking the time to explain everything I needed to know to make a decision. Looking forward to getting my new bed and mattress.
11 november 2022
Omdöme utan inbjudan
Excellent customer service,quick…
Excellent customer service,quick delivery and excellent quality matress and pillows
1 oktober 2022
Omdöme utan inbjudan
Bought a mattress and bedframe
Bought a mattress and bed frame with very reasonable price. Great quality, great service at the store, tried out the mattress with helpful advise from sales rep James. Delivery was prompt and staffs were very polite. The bed was very easy to assemble. Best buy.
12 juli 2022
Omdöme utan inbjudan
Great experience
Great service. Saba was warm and really cared about helping us get what was best for us. We bought a mattress, pillows, a duvet and a mattress protector.
31 augusti 2022
Omdöme utan inbjudan
Excellent customer service by genuinely…
Excellent customer service by genuinely kind and experienced staff. No pushy sales talk. Went beyond my expectations to ensure we had exactly what we needed at a set budget plus an unexpected discount too. Couldn’t rate them higher. Thank you so much.
30 augusti 2022
Omdöme utan inbjudan
Great customer service!
Larry, the shop assistant that helped us, made the experience for us! He was knowledgeable, helpful and funny. We walked away extremely satisfied with our purchase.
16 juli 2022
Omdöme utan inbjudan
Great customer service
Great customer service both in the purchasing process and the delivery/assembly.
24 juni 2022
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.