Everyone i have had do deal with were vert helpful. The only other comment is how long do the batteries last in the device, as mine seem to have run out already, and, because of a condition in my han... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Reliable and efficient service. Arrived on time. Pleasant and professional team. Would highly recommend and will buy from them in future.
Fantastic store and staff made the process of helping us choose a mattress easy. We were torn between 2 mattresses and ended up changing our minds on the one we picked. The team happily assisted alon... Se mer
Excellent service when we visited the showroom We were made to feel very welcome. Because of the pre-purchase mattress check we were able to choose the ideal mattress that suited us - with no fuss at... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Unit 2 The Peel Centre, DG1 3PF, Dumfries, Storbritannien
- 01387 247786
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Everyone i have had do deal with were…
Everyone i have had do deal with were vert helpful. The only other comment is how long do the batteries last in the device, as mine seem to have run out already, and, because of a condition in my hands I cannot open the device to change the old batteries.
Reliable and efficient service
Reliable and efficient service. Arrived on time. Pleasant and professional team. Would highly recommend and will buy from them in future.
Great staff and shopping experience
Great staff and shopping experience
Carol and David
Sales person Fiona was excellent, a credit to your organisation. Welcoming pleasant nothing was a bother to her.
Lizr
Dreams made it easy to find the right bed. The assistant was polite and helpful. No heavy must buy attention but the opposite, just helpful.
I have already recommended Dreams to friends so hopefully they will be happy with their choices as well.
Buying experience.first class,staff…
Buying experience.first class,staff welcoming and extremely knowledgeable about your products,would recommend anyone to go to Dreams
Listened carefully to our needs and…
Listened carefully to our needs and directed us to best products
Sweet dreams
Excellent service from buying to delivery. Good customer care and the delivery team were brilliant.
I would definitely recommend and use again.
Great staff amazing help and…
Great staff amazing help and knowledgeable about recommending what's good for you.. delivery service was amazing cannot fault.. the guys were quick and even went as far as to put my mattress onto the bed for me which they didn't have to do.. even had a good chat which was lovely as not alot of people are willing.. honestly cant fault at all and the bed is amazing I love it
Great service with knowledgeable staff…
Great service with knowledgeable staff who couldn’t have been better. Very helpful and not at all rushed.
Very professional staff
Very professional staff, friendly and knowledgable. No sales pressure to buy but covered all the options we had to make a choice. Would recommend using their services again.
The Staff were fantastic and very…
The Staff were fantastic and very knowledgeable. For me as a customer if you enter a sales environment and your allowed to just browse before any sales talk that brilliant.
Svar kan ha AI-innehållLäs mer
It should have been stayed at the time…
It should have been stayed at the time of purchase that you had put the bed together with the price you pay for this should have been free and put up by the delivery men

Svar från Dreams - Dumfries
We purchased a Super king bed at the…
We purchased a Super king bed at the store in Dumfries.Scott served us could not have been more competent in that his product knowledge, courtesy and attentiveness was beyond good ! We left happy in the knowledge we had made an excellent purchase.
Superb service at the store
Superb service at the store . Delivery on time . Can not fault the experience.
A great investment. The first time we had gone to the store…
A great investment.The first time we had gone to the store we found the staff was very friendly and very polite and helpful.There were other customers in the store but he managed to ensure we were all being treated well and receiving his attention without being overbearing or neglectful. He allowed as plenty of time to choose the mattress that we wanted and allowed us the opportunity to take our time trying the different styles until we agreed the one we chose.
Faultless from start to finish
Faultless from start to finish. Paul, our sales person was in the Dumfries store covering and he was fabulous. Personable, knowledgeable, very understanding of the fact we were making a big purchase and gave us all the time we needed. We had our bed delivered and assembled as it has a TV and surround sound ..the guys were wonderful. Called in advance to let us know where they were and how long they would be. In and out in an hour... pleasant and polite and did a great job.
Respect to the Dream Team
The team was friendly, knowlegeable and guided us without missing a beat.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







