Very pleasant welcome on arriving at the shop, tried out witch mattress to purchase very helpful,also the base and the pillows and mattress cover.Very pleased with it all.😃😃😄
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Went to dreams to research a new mattress for my bed, didn’t intend to buy at first. I wanted to see and feel actual mattresses and try the sleep match system to find a good mattress for me. The colle... Se mer
Amelia and her colleague were extremely helpful as they went out of their way to ensure that we purchased the correct bed for our son. They ended up staying late at work and did not complain at all th... Se mer
Dreams staff were excellent in helping us with our search for a new mattress. Don (prior to purchase date) was very friendly and attentive, guiding us through the Sleepmatch tool which identified the... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Unit 17 Grand Junction, CW1 2RP, Crewe, Storbritannien
- 01270 446406
4,7
Utmärkt
162 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very pleasant welcome on arriving at…
Very pleasant welcome on arriving at the shop, tried out witch mattress to purchase very helpful,also the base and the pillows and mattress cover.Very pleased with it all.😃😃😄
27 juni 2026
Thank
Thank
the mattress came and on time and in good condition and it's been a week now and the mattress is very good to sleep on and comfy for my arthritis
13 juni 2026
I had great service in the Dreams Shop…
I had great service in the Dreams Shop from Dan! And my mattress arrived on time and delivered with care! And it’s super comfy!!!!!!!! Love it!
24 maj 2026
Product is OK for now
9 maj 2026
Helpful and knowledgeable staff
Helpful and knowledgeable staff, and the delivery was on time with no delays.
8 maj 2026
Both my wife and I have been very pleased with our mattress purchase.
Both my wife and I have been very pleased with our purchase. Reading through your sales leaflet the mattress will ‘settle down’ after a short while, once it has finished responding to our positions in the bed. It already is comfortable and we are interested to see how it improves.
Very pleased with our purchase and with the delivery service.
24 april 2026
Very easy process from entering the…
Very easy process from entering the shop to sleeping in the bed. Helpful staff in store, friendly efficient delivery guys who put the bed together. All in all a great experience
10 april 2026
Went to Dreams about a month ago to…
Went to Dreams about a month ago to look for a new Bed and went away to think about what I wanted, went back and purchased a new Bed and was delighted with the service I got.Was greeted by Jackie who offered me a coffee and then tried a range of Mattresses and pillows that I was interested in and she explained thoroughly also tried the Sleep match to give me a better understanding of what Mattress to buy which she did with the whole deal as I decided to have a new divan and extra items that I had no intention of buying before entering the shop.I have brought the Bed on finance which Jackie explained in a way I could understand and would like to add that Jackie did the whole deal in a cheerful and delightful manner for which I would recommend to my friends and would go back should i need to buy another new Bed in the future
6 april 2026
Omdöme utan inbjudan
The staff were really helpful and…
The staff were really helpful and knowledgeable, they definitely helped me make the right choices, I'm very happy with my bed, and the delivery
20 mars 2026
Great service
Fabulous service from the moment we walked into the Dreams store to our first night in our new bed. Faultless
15 februari 2026
Great customer satisfaction.
Great service from ALL the Team in Crewe. We popped in with a question the following week and were warmly greeted and attended to. We would definitely recommend this shop.
3 februari 2026
Very comfortable transaction.
3 februari 2026
Still getting used to an 'extra firm'…
Still getting used to an 'extra firm' orthopaedic mattress. After a week, it is stiff and not much give albeit I am getting some sleep. The plastic coating is still on it, making that crinkle sound as I turn. I will soon take it off.
Time is a healer and I hope it beds in and my body succumbs to its minimal contour.
18 januari 2026
Pleasant experience
Pleasant experience. Great friendly service in shop, good clear advice. Delivery was on time and efficiently took the old mattress away and put the new one in place. I like that the old mattress will be recycled.
Fantastic service throughout. Highly recommend.
3 januari 2026
Very good and helpful
Very good and helpful
Delivery Service great they clean up all rubbish takes it away very polite
24 oktober 2025
Delivery was accurate
Delivery was accurate, even the time was spot on.
Staff helpful and friendly. Customer services for once actually helped to resolve an issue
Very pleased with overall experience
21 december 2025
I made my purchase from Dreams online…
I made my purchase from Dreams online site.
Very efficient company, good price and quickly dealt with some minor issues in a way that ensured I would use them again and recommend them to others.
28 november 2025
Buying a mattress
The person I spoke to in the shop was extremely helpful, the order was delivered as planned, and my grandson finds his new mattress very comfortable.
15 november 2025
Detta är Trustpilot
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