Dreams - Cardiff Penarth Road Omdömen 

Had bed delivered in March I paid a fee to have it installed as I’m disabled. Very disappointed with the set up of the divan bed as it’s only two flimsy plastic hooks that hold it together. Came apart 1st night had to get my son to come down and put it together again.

Excellent service.very fast putting bed together

Delivery men were great and spot on time

It was straightforward to change the original delivery date and then the delivery and assembling of the bed was quick and efficient. The bed looks good, sturdy and comfortable.

The delivery men placed the bed over the light switch. We had to move the bed back as it was the only access to electricity in the bedroom. On doing so we could see a crack in the end plate and as a result we have had to have it replaced

The bed measurer machine was good for helping me find the right mattress as was the sales and service. I found a great mattress for a hot sleeper. It arrived and I find it very comfortable and cool. I am coping with the weekly revolving by sleeping the other end of the bed on qnd off, so everything is great and I am getting good nights' sleep.

Very helpful service initially by Mike on 24/3/26 who early asked what sort of bed I was looking for and then showed me an appropriate range of beds & mattresses. He did not put me under any pressure to buy a particular bed. On returning the next day Andrea recognised me and explained that the one sale option had stopped but went through a range of suggestions to maximise my potential savings. This resulted in me purchasing a new bed & the appropriate mattress. Very polite & punctual delivery & assembly of new bed and removal of old one. Good overall service by all involved and a credit to Dreams

Knowledgeable staff,bed simulator and plenty of options made choosing a matress easy

I was greeted with friendly experience staff member Gary he helped me choose a memory foam matress & pillows etc he discussed the comfort of the matress etc

Excellent customer service and the staff at the Penarth road store were amazing, made to feel very welcome and not rushed into purchasing.

Great idea, 100 days trial I'm very happy from the start, bed is all what i expected 😴

From the moment I walked into Dreams until the delivery of my new mattress, everything was perfect the salesman Roy was extremely helpful, polite and Knowledgeable. The delivery men were excellent & respectful. We were very pleased,

Very helpful member of staff and delivery very good.

We had a wonderful experience in the Penarth Road Store in Cardiff, your shop assistant Stacey was amazing! She helped with choosing the right mattress and pillows for us. She showed us the SleepMatch system which was great, we ended up purchasing a Tempur Mattress and Pillows and couldn’t be more happier - so thank you!!

The delivery was well on time and setting of beds were done professionally assembled. Many thanks to the team who went an extra mile to explain about the beds.

The mattresses we bought were amazing, we went to buy a new mattress for our spare room, ended up buying 2 new one for our bedroom and a new one for the spare both mattresses worth every penny the sales assistant was very knowledgeable

Easy process. Staff friendly and knowledgeable about product

The level at which staff attend to their customers is much encouraging and impressive.

Excellent service at the Penarth Road Cardiff store. Was met by a friendly professional assistant named Stacey who was so helpful and understanding, very professional made us extremely comfortable answered all our questions and greatly helped us making our purchase! Will most certainly be recommending this store.