Dreams - Bury St Edmunds Omdömen 

207
TrustScore 5 av 5

4,9

St.Edmundsbury Retail Park, IP32 7BT Bury St Edmunds, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Today we visited Bury St Edmunds store and were greeted by the very welcoming Nathan. We had no idea what we were looking for and a million questions, but nothing was too much trouble for him - he... Se mer

Betygsatt 5 av 5 stjärnor

My mother needed a new mattress so off we went to Dreams in Bury St Edmunds. The chap who dealt with us was fab, she laid on endless mattresses before selecting her favourite. She was given all the in... Se mer

Betygsatt 5 av 5 stjärnor

We bought a super king from the Bury store. We got the Tempur Mattress and Frame. Nathan was extremely helpful. We didn’t feel rushed even when putting in different combinations of beds to work o... Se mer

Betygsatt 3 av 5 stjärnor

Paid extra for a replacement mattress on 15th April under their 100 night warranty and a month later ( today) it arrived again no paperwork was given or offered. The driver refused to take the old... Se mer

Företaget har svarat


Företagsinformation

  1. Sängbutik
  2. Sänglinnesaffär
  3. Sovrumsmöbler
  4. Madrassaffär

Skrivet av företaget

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Skrivet av företaget

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Kontaktuppgifter

  • St.Edmundsbury Retail Park, IP32 7BT, Bury St Edmunds, Storbritannien

  • 01284654822

4,9

Utmärkt

TrustScore 5 av 5

207 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(207)

14 140 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

New Bed

I bought a new single bed from Dreams (online) which was delivered promptly by a friendly delivery team. The bed was easy to assemble and, given its price, is of a very high quality.

19 juni 2026
Betygsatt 5 av 5 stjärnor

We bought a super king from the Bury…

We bought a super king from the Bury store. We got the Tempur Mattress and Frame.
Nathan was extremely helpful. We didn’t feel rushed even when putting in different combinations of beds to work out which price worked best for us. He even gave us “Natty’s top tips” from his experience with mattresses.
We were always offered a drink when in store and didn’t feel pressured.
The delivery was seamless, the men were very helpful and had great banter. They assembled the bed and showed my partner how to use the bed (electric ottoman).
Would highly recommend.
We have never slept better.

20 juni 2026
Betygsatt 5 av 5 stjärnor

New mattress needed!

My mother needed a new mattress so off we went to Dreams in Bury St Edmunds. The chap who dealt with us was fab, she laid on endless mattresses before selecting her favourite. She was given all the information about said mattress so was able to make her choice. The delivery men took her old one away and placed the new one. Mum was told it would take a few nights before she got used to the mattress, but within the week she was sleeping most of the night which she had not done in a long time.

13 juni 2026
Betygsatt 5 av 5 stjärnor

Very pleased

Needed a new mattress / bed base , the advice and information given was excellent and we are very pleased with our purchase. Highly recommended. The delivery team were also excellent and knowledgeable of the product and services.

17 maj 2026
Betygsatt 5 av 5 stjärnor

We got a dreams fakenham mattress

We got a dreams fakenham mattress. This was long overdue for us, as our old mattress had definitely worn out...it was so bad my husband was sleeping on the sofa!! We ordered our mattress and got it delivered quickly,(with our free mattress protector). we LOVE our new mattress, it's very comfy and hard to get out of bed now.we also got a free "snusan", she is very sweet and I would have like a" beddy" to go with her but I wasn't allowed to buy one. All in all, thanks dreams, from the guys in the shop, to the guys who delivered....I all did a great job.

28 mars 2026
Betygsatt 5 av 5 stjärnor

Helpful

Helpful, welcoming and knowledgeable. I was able to try lots of options to find the right mattress for us.

12 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

very good first impressions of the bed

excellent service, especially the whole ordering process and then the delivery and bed building (incredibly swift and done professionally) - good value beds, and seem at early use, very good quality for the price,

7 mars 2026
Betygsatt 5 av 5 stjärnor

Listened to

Listened to, guided to the correct level of comfort on our Tempur mattress - all done professionally and goods delivered on time by two brilliant operatives. Old mattress taken away at same time saving us disposal issues.

12 februari 2026
Betygsatt 5 av 5 stjärnor

Good service

The assistants were helpful, informative but honest about what would best suit, and were available without being too pushy.

10 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great experience

Great experience, we only went to have a look , after Tom got us , was so good we got a bed we wanted

15 februari 2026
Omdöme utan inbjudan

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