Great service from start to finish, staff were excellent and helped us choose our mattress and new pillows. Delivery team were first class also and called me 20 minutes prior to turning up.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Staff were very helpful. We got shown various different mattresses - different ones covering on how you slept (usual position), whether you wanted hard or soft etc.. When we picked the one we wanted,... Se mer
Call to the dreams show in waterton retail park brigdend. We were welcome by Daz the salesperson who asked us what we were looking for, we said a mattress we then try the testing bed they give 2 pillo... Se mer
Sean at the Bridgend store was outstanding. My husband has several health issues and by using the sleepmatch system he was able to help and guide us to the mattress we needed. We were offered a frie... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Waterton Retail Park, CF31 3TN, Bridgend, Storbritannien
- 01656536846
4,8
Utmärkt
399 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent assistant
Very nice lady assistant and helped us with everything. I tried various mattresses and she helped me choose the right one for my problems. She explained everything to me and was very friendly.
3 juli 2026
The young man in the store sold us what…
The young man in the store sold us what we needed and delivery was super quick.
20 juni 2026
Lovely bed…no complaints.
13 juni 2026
Great service from start to finish
Great service from start to finish, staff were excellent and helped us choose our mattress and new pillows.
Delivery team were first class also and called me 20 minutes prior to turning up.
6 juni 2026
I had the saome matt
I had the same mattresses a few year ago and guest said they had a good sleep. These were in a deferent room and nobody say anything so far. I'm pleased. They in the Guest House.
24 maj 2026
Our new mattresses are working out ok…
Our new mattresses are working out ok at the moment, the service we received was very good and helpful/ I would recommend my friends to use dreams,
15 maj 2026
Sean at the store was absolutely…
Sean at the store was absolutely brilliant
Great knowledge and super helpful
Nice touch of an offer of tea or coffee too
14 april 2026
Great experience
We had no idea what we needed really. However Sean was really good, he had good knowledge was really engaging and we felt satisfied with our purchase.
26 april 2026
Sales person new what I was looking for…
Sales person new what I was looking for and it was all sorted and ordered no probkem
18 april 2026
Great customer service from start
Great customer service from start
Felt like we definitely picked the right bed with the correct advice
19 april 2026
The delivery van arrived right on…
The delivery van arrived right on time.The team took my mattress into my bedroom, and took the old mattress away. Great service.
15 april 2026
Loveley products and helpful staff
17 april 2026
Helmsdale-fantastic mattress
From start to delivery it was a dream. Fantastic customer service from Nickeda who made our shopping experience so relaxing and enjoyable. We are delighted with our mattress, many thanks to the whole team.
17 mars 2026
Omdöme utan inbjudan
The team at Bridgend were very…
The team at Bridgend were very knowledgeable and couldn’t do enough to help. They were great. The lads turned up to deliver and put together the furniture. They were very professional, efficient and really friendly. They are a credit to your organisation
15 april 2026
Sion the lovely salesman
Sion who help me choose my mattress was so helpful, friendly, polite and knowledgeable he is a credit to Dreams.
10 april 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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