Great staff and great mattress thank you. So nice to get away from memory foam at last. The plastic wrapping was really dirty and made a bit of a mess getting it up the stairs but that's presumably... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Delivery and collection of old mattress went like clockwork. Lovely comfortable bed although haven’t noticed the ‘ice’ part yet, probably down to the weather!
Mel was fantastic, really helpful even though we came in twenty minutes to closing... she couldn't have been more patient and informative. We ended up confirming the order then and there. She offered... Se mer
Great service in the store, and delivery as well. Completely faultless. All staff were really friendly, and answered every question we had. Delivery drivers were very friendly, and careful bringing th... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Bognor Regis Retail Park, PO22 9TR, Bognor Regis, Storbritannien
- 01243963510
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service
Great staff and great mattress thank…
Great staff and great mattress thank you. So nice to get away from memory foam at last. The plastic wrapping was really dirty and made a bit of a mess getting it up the stairs but that's presumably because it's sat around in a warehouse somewhere.
Great experience and service from the…
Great experience and service from the Bognor team. Will use again and happily recommend!
Recommended
Delivery and collection of old mattress went like clockwork. Lovely comfortable bed although haven’t noticed the ‘ice’ part yet, probably down to the weather!
Great service
Great service in the store, and delivery as well. Completely faultless. All staff were really friendly, and answered every question we had. Delivery drivers were very friendly, and careful bringing the boxes in and upstairs.
I went in to look at Tempur mattresses
I went in to look at Tempur mattresses, I tried different firmness types & was handed two different firmness pillows to test too.
I was torn between medium and medium-firm luxe mattress, I preferred the medium feel as it allowed my hip to sink in, and my shoulder too albeit a little less so as not as heavy. I'm a back and mostly side sleeper, I have had afib for awhile, so looking to take pressure off heart while sleeping on my side.
I chose the medium firmness pro air luxe. Afterwards I done more research, and me being a single person, side-sleeper just under 80kg and medium was the optimum, so I chose well.
There is the 100 day trial to exchange to ensure you have choosen the correct mattress or firmness if necessary.
First night was a little odd, as no springs to give push back, but over the next week I have found myself enjoying this mattress more and more. It takes a little getting used to not rolling over as easily as on my old, much firmer mattress, but I am really enjoying this medium firmness double sized luxe mattress. Still breaking it in, so a good start thus far.
I love it, and look even more forward to bedtime. I also got two pillows, a soft one and a medium one, hard to choose between the two, I like them both. I also purchased the Tempur mattress protector, no problems with that either.
Excellent customer service.
Excellent customer service.
Delivery prompt, friendly and helpful.
Bed comfortable
Great staff
Great staff - really helpful but not pushy. Would recommend the Sleepmatch service, worked very well and love my new bed!
The whole process was easy
The whole process was easy, Melissa in the Bognor Regis store was very helpful but not pushy. I tried the mattress tester and have now got the best mattress I’ve had for years.
Delivery was on time, the guys were great and very funny.
Quick and efficient
Quick. Efficient service from ordering new mattress in store to delivery! I now have the best sleep 😴 ever !
Thank you Dreams Bognor Regis
I’ll be in for a new pillow when I have the money !
Welcoming & Friendly service
Welcoming & Friendly service, more important really helpful - I had no idea there was such thing as the "sleep match machine"!
Dreams - teams!
Great sales assistance and products but expensive, even with 10% discount! Glad we made our purchase, though. Delivery team also very efficient and friendly.
Mel was fantastic
Mel was fantastic, really helpful even though we came in twenty minutes to closing... she couldn't have been more patient and informative. We ended up confirming the order then and there. She offered us drinks, showed us around, let us have a go on the magic mattress and informed us of all the additional warranties which we did indeed opt for :) thank you!
Wonderful company in every way.
Service in store was excellent and…
Service in store was excellent and friendly. The bed was delivered and assembled by a friendly and efficient man.
Great team work
From the start to the arrival of the bed I was kept in formed and the staff we're amazing
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







