David was very welcoming and helpful in choosing the bed that will suit me His advise and approach to his work is outstanding. I was very impressed with the customer service care given
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The member of staff that looked after my needs was very attentive, patience and helpful. I was not rushed but given time to make up my mind about the products bought. The free gifts after purchase w... Se mer
Very good purchase. Very very happy with the bed. Delivery was on time in care. Bed assembly was quite easy according to the manual given. Most parts were set up previously and packed nicely. Ample... Se mer
We had so many specific requirements in a specific time frame & as a family had competing thoughts. Imran at the Becton store was the perfect gent, where I felt that we were treated to a Silver Serv... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Unit 4B, Beckton Triangle Retail Park, E6 6LH, Beckton, London, Storbritannien
- 020 3878 4040
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I have been sleeping on my newly…
I have been sleeping on my newly purchased Ottoman bed for about a month now. I can confirm that the bed is well made, beautiful and luxurious. The assembly was very quick and the mattress very comfortable. The staff were helpful and professional.
It's really worth buying
I have a disc problem and dreams' Tetley mattress supported my back nicely. My pain is reduced now. Do check out their mattress range.
David helped me find a bed that was…
David helped me find a bed that was perfect for me, not only that but he knew about my autism and so, he rewarded me for coming to a decision by throwing in some pillows case and some very good deals. Absolutely lovely guy and god bless him for more success
We had a great experience at Dreams…
We had a great experience at Dreams when purchasing two mattresses, thanks to Mike’s outstanding customer service. He was extremely attentive, patient, and knowledgeable throughout the whole process. Mike took the time to encourage me to try the sleepmatch to find the mattress that suited me best. He never rushed us and explained everything clearly, which made the decision much easier. Excellent service — professional, friendly, and customer-focused. We’re very happy with our purchase and would highly recommend Dreams, especially if you’re assisted by Mike.
Good communication and understanding
Good communication and understanding
Great experience
The guy that helped was great, his name is UMAR. He was friendly, and so knowledgeable about the products.
Beds really nice in room
Beds really nice in room, lovely headboard and lots of space for storage underneath
met an assistant who new his job.
met an assistant who new his job.
Didn't rush me, listened to what I said, Answered all my questions
Sleeping like a baby
After a week of back pains I came home to my mattress. I swear my entire body was feeling healed. The mattress felt like it was cushioning every part of my body and no more back pains. Thanks a million! As a nurse I work long hours on my feet and body mechanics are used in every task. I feel excited now going home cause I know a good night sleep awaits me.
The mattress is so far good and the…
The mattress is so far good and the service rendered by Mike was very good
A great welcome as we walked in store
A great welcome as we walked in store. Full attention given by staff. Explanation given on mattresses clearly. Served water as we sat down. Staff very polite. The process of the sale explained clearly.
All good was fever on time a the boys…
All good was fever on time a the boys were very good
Dreams beckton have best customer…
Dreams beckton have best customer service skills employees. Especially I would like to thank Mr Mike who is always happy to help .
The young man was very helpful
The young man was very helpful, pleasant and knew his products. He answered all my questions and showed me round the showroom without rushing me.
Excellent.
Agnes truly went above and beyond in…
Agnes truly went above and beyond in every way. From my first phone call, she listened carefully to my back problems and personal circumstances, and instead of letting me order online, she kindly suggested coming into the store so I could try the mattresses properly. She introduced me to the Dreams sleep technology machine, explained how it worked, and then patiently guided me through testing different mattresses until we found the one that gave me the right support. She didn’t rush me, answered all my questions with genuine care, and made sure I felt confident in my choice.
What meant even more was her thoughtfulness in helping me with a competitive price, understanding the challenges I’m facing at the moment. That level of empathy is rare, and it made such a difference. From start to finish, Agnes made me feel welcome, comfortable, and valued — I left not just with the right mattress, but with a warm feeling from her kindness. She is a true credit to Dreams, and I’ll happily recommend her to friends and family.
Very good and i am very happy because I…
Very good and i am very happy because I found my product which i wanted
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







