Good experience buying a bed frame. The sales assistant (Umar)was very polite and helpful and gave us time to look at the beds and answered our questions. Having decided to go ahead on buying the bed... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My Family is very Happy with the Quality of goods and specially the staff Agnes and David were very Helpful and kind to us. We bought king size Matress And one single also set of pillows. Whenever yo... Se mer
I had an absolutely brilliant experience at Dreams in Beckton, and that was entirely thanks to David. From the moment we arrived, he was friendly, patient, knowledgeable and genuinely intereste... Se mer
Aslam in the Beckton store was super helpful, he showed us lots of options for both the frame and mattress and we did the sleep assessment too which was fun! Very efficient in terms of options and del... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Unit 4B, Beckton Triangle Retail Park, E6 6LH, Beckton, London, Storbritannien
- 020 3878 4040
4,8
Utmärkt
337 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I am using dreams beds and mattresses…
I am using dreams beds and mattresses from last 16 years and was never disappointed by their products.
My whole family buys thier beds from dreams and would consider buying in future too.
7 december 2023
My experience with Dreams was fantastic
7 december 2023
Good quality and sales guy was amazing
7 december 2023
Excellent
Excellent, above and beyond customer service leading to a massive saving that would have gone unnoticed otherwise :)
3 december 2023
Omdöme utan inbjudan
Dreams- Becton doing great work
Dreams- Becton doing great work. Thank you guys for warm welcome your patience, advice, honesty.
12 november 2023
Friendly staff and quality items
Friendly and professional staff. We went their shop to test a 2 seater sofa and ended buying 2 sofas; one 2 seater and one 3 seater corner sofas. They are not even matching but they were more confortable than what we have :)
25 november 2023
Omdöme utan inbjudan
5 star service
From adviser in the shop to the delivery guts were all fantastic. I love the mattress as well
23 november 2023
I recommend
the worker met us at the beginning, asked about our possible health problems. made an examination and selected a mattress for us
21 november 2023
Omdöme utan inbjudan
I received a very professional customer…
I received a very professional customer service
Thank you
17 november 2023
The service was very good
The service was very good, very supportive. The staff helped and gave me good advice for my buy. As a result bought a fabulous bed. Really pleased.
12 november 2023
Everything went very well driver came…
Everything went very well driver came on time took into home fantastic experience
3 november 2023
Good customer service
5 november 2023
Good service
5 november 2023
Would recommend.
Had a very good experience in store, the sales person was very helpful and made me try lots mattresses and he wasn't pushing me to but the more expensive ones.
After getting it delivered I can say it, that it was well worth the price.
The only issue I had was processing the finance application in store, which took a very long time as they were having issue on the store's device, and after trying on my phone it worked very quickly.
7 oktober 2023
Omdöme utan inbjudan
Good Friendly people
Friendly sales, no pressure, non intrusive, and a polite 2 man delivery service into room of choice.
21 oktober 2023
I met Agnes at Dreams Becton who was…
I met Agnes at Dreams Becton who was really helpful from choosing a bed to a mattress. She took time to explain different products to me for me to make an informed choice. I got a notice for the delivery ahead of time. I got locked and used someone’s phone to call the branch and informed them, they communicated it to the delivery persons so I don’t miss my delivery. Everyone at dream was very amazing. And i would definitely come back.
12 oktober 2023
Quality beds and mattress
We r a regular coustmer since 12 years, recently purchased a mattress which r going really good, quality beds and mattresses always, thanks, highly recommended
5 oktober 2023
We visited the Beckton store in London
We visited the Beckton store in London. Staff member named Aslam helped me and my wife choose a bed and a mattress. He told us what the benefits are for the bed and mattress and how they were better than other products. We will also get the bed assembled. We got a mattress protector and free delivery on our chosen date. We were offered tea and coffee as well! Fantastic. Great service!
1 oktober 2023
Omdöme utan inbjudan
Highly satisfied
Highly satisfied with the service at Beckton store. Imran is very knowledgable and patient. He spend two hours explained the product and help us select the correct mattress and bed. Will definitely go back if I need to buy mattress in the future
28 september 2023
Omdöme utan inbjudan
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