Shop assistant was very informative. Product was delivered on time with a fantastic group of delivery team. Product has been excellent. No more back ache
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
It's our third bed and mattress from Dreams and on each occasion it has been effortless. The delivery was bang on time and I was able to self-build a double ottoman almost single handedly (in 3 hours)... Se mer
Every time we went to the shop all the staff were helpful and attentive. We bought a mattress, but unfortunately it was unsuitable so we arranged to change it as per there guarantee. We arranged this... Se mer
Sales staff good and knowledgable . Didn’t wait too long for delivery but found cost to carry the mattress upstairs very expensive for such a simple procedure also the cost to take old mattress away a... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Churchill Retail Park, Churchill Way, SP10 1RY, Andover, Storbritannien
- 01264 575348
4,8
Utmärkt
59 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Shop assistant was very informative
Shop assistant was very informative. Product was delivered on time with a fantastic group of delivery team. Product has been excellent. No more back ache
13 juni 2026
Dreams can come true
Thought out the whole process dreams staff made it easy, helpful from start to finish and the delivery was great
31 maj 2026
Bought a king size Tempor mattress and…
We recently purchased a king size Tempur mattress from Dreams and couldn’t be happier with both the product and the service we received. From the moment we walked into the store through to the delivery of the mattress, the entire process was seamless and professional.
The sleep matching system was brilliant and made choosing the right mattress so much easier — honestly, we only wish we’d done it sooner. The mattress we ended up choosing is perfect for us and has made a huge difference already.
The salesperson was friendly, knowledgeable, and genuinely helpful throughout, without being at all pushy like we’ve experienced in other stores. Overall, an excellent experience from start to finish and I’d highly recommend both the sleep matching system and Dreams to anyone looking for a new mattress.
19 april 2026
Great service from purchase through to…
Great service from purchase through to delivery. Sales assistant was very helpful and explained everything well. Delivery team also provided a good service.
17 maj 2026
It's our third bed and mattress from…
It's our third bed and mattress from Dreams and on each occasion it has been effortless. The delivery was bang on time and I was able to self-build a double ottoman almost single handedly (in 3 hours). Daughter is more than happy and sleeping better than before, so what is not to love?
16 maj 2026
Great friendly staff who inspired…
Great friendly staff who inspired confidence with their product knowledge. Enjoyed a coffee. The only thing that let them down was that although they were able to quote me a price, they couldn't let me have a copy.(Either printed or e-mailed) Apparently Head Office banned it. With an expensive purchase you need time to go away and have a think.
One thing that helped if that they deliver the new bed and dispose of the old. The two young delivery men were very friendly and inspired confidence. Again they did a great job.
I have one word for the local staff (Shop and delivery) ***** FANTASTIC *****
30 april 2026
Amazing.
Amazing.. all round from the purchase of the mattress to the delivery. Couldn’t be happier.
9 maj 2026
Every time we went to the shop
Every time we went to the shop all the staff were helpful and attentive. We bought a mattress, but unfortunately it was unsuitable so we arranged to change it as per there guarantee. We arranged this through their customer services. Spoke to a young man, Arbaz, who was helpful and knowledgeable. Very happy with the service from beginning to end.
25 mars 2026
Omdöme utan inbjudan
A brilliant all round shopping experience 🙂
Excellent customer service from the moment I placed my order.
Quick delivery within 3 days and I was kept updated every step of the way, right to the delivery.
Our delivery drivers Sean and Adam were very helpful, polite, cheerful and delivery was bang on time.
PS: Our new Sofabed is fantastic!!
21 mars 2026
Sweet Dreams
We visited Dreams at Andover Hampshire. The young lady who greeted us was Lulia Mirela. She was friendly and so helpful. She showed real patience with my indecisions and did not pressurize me in any way. She was very knowledgeable about your products and I have to say she was the best assistant I’ve experienced in a long time! I only wish other shop assistants could learn from her how to communicate with customers.
Ms Mirela is a real Credit to your Dreams Store in Andover.
R Holford
Order No. 420 A001757
28 februari 2026
Omdöme utan inbjudan
Great service very professional!
Great service very professional!
Ryan and Dale were efficient, tidy and very respectful
31 januari 2026
Customer Service.
from the moment we walked in the shop we were made welcome. The customer service was excellent.
Very happy with mattress we chose.
21 februari 2026
Good service. Came in the time slot allocated
Good service. Delivery slots available to suit my working hours,
Came in the time slot allocated
2 februari 2026
Very helpful staff enabled us to make…
Very helpful staff enabled us to make the right decision! Perfect
11 februari 2026
We love the bed.
31 januari 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.