We went to the east acton dreams store and was served by a lovely gentleman, Martin. As a couple we were buying our first bed together as were so happy with the way we were treated in this store. Mart... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Iljit she has been so helpful I will definitely come back here she made me comfortable.
I identified mattress on website. Visited store to try it out. Parking available. Was attended to as soon as I was ready for help. Advisor was knowledgeable and showed me other items, I didn't know we... Se mer
I bought a bed frame 3 weeks ago from dreams Acton branch . on first attempt delivery driver could not find the address even though I gave the correct address. they managed to delivered on one wee... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
8 Western Avenue, W3 7UD, Acton, Storbritannien
- 02038904092
4,8
Utmärkt
131 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Iljit she has been so helpful I will…
Iljit she has been so helpful I will definitely come back here she made me comfortable.
4 juli 2026
Omdöme utan inbjudan
I so the mrs Linda at the branch she…
I so the mrs Linda at the branch she was very good lady.my English is not very good but she’s perfectly explain everything for me and my husband she’s read all the pages for us to understand one by one she’s very polite. Also she said about all size she gives us measurement to see the size and she checked with us everything’s and she’s very good finished on time I’m very pleased for her. Also I’m your customer from 2005 till now I buy bed and mattress pillows so I love dream also you have very good quality.thank you for all
19 april 2026
Omdöme utan inbjudan
It was very good experience with…
It was very good experience with dreams, I’m so happy for your services
12 april 2026
Very comfy mattress and good experience buying it
The staff member who helped me in the shop was really great, gave me advice and then plenty of time to try out beds and decide. The mattress is super duper comfy! I picked it up from the warehouse and the collection process was very easy.
15 mars 2026
Perfect Fit
Both the staff, and the calibration machine they have to find you the perfect mattress are truly exceptional.
4 mars 2026
Omdöme utan inbjudan
Very supportive and helpful staff
Excellent service and efficient service
22 mars 2026
Omdöme utan inbjudan
The staff in the shop where great and…
The staff in the shop where great and it was delivered on time and the 2 guys where great.
8 mars 2026
All went according to plan and the bed…
All went according to plan and the bed is very comfortable .
27 februari 2026
It was an amazing service
It was an amazing service, well explained, professional staff. I bought the mattress and I recommended to my family.
31 december 2025
Omdöme utan inbjudan
Great nights sleep but
Great nights sleep but, do need a headboard, not got a lot of money so will have to wait.
28 december 2025
Dreams' High Quality Beds & Brilliant Customer Service
Martin was friendly and very knowledgeable about all of the bed stock in Dreams. All the staff are outstanding and Liibaan was also great. He asked me many questions to guide me to making the right choice about the bed that I was looking to purchase. Then he recommended I have the experience on the the bed which would read my particulars and confirm what was best for me. Also, very important that there is a car park at the back so you can take time to make one of the most important purchases in your life for a good night sleep. I am extremely pleased and would highly recommend Dreams.
26 november 2025
Omdöme utan inbjudan
helpfull well mannered staff
14 december 2025
The mattress arrived on time and in…
The mattress arrived on time and in good condition. The men that deliver3d my mattress was polite and respectful.
14 december 2025
Amazing experience
Amazing experience! Also amazing help from customer service especially from Mr.Nick outstanding
You will be looked after well.
Thank you!
2 december 2025
Omdöme utan inbjudan
Fabulous customer experience by Linda…
Fabulous customer experience by Linda at Dreams Acton. So kind, caring and attentive throughout my transaction in obtaining a good bed and mattress to suit my needs.
9 november 2025
Very friendly and helpful did an…
Very friendly and helpful did an amazing job putting the bed together good customer service
1 november 2025
Delivered on time.lady at acton very…
Delivered on time.lady at acton very professional.very firm mattress excellent
31 oktober 2025
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