The Abingdon Team put us the sleep match machine and then took the time to explain our options and letting us try as many bed options as we wanted. We found this very professional and really customer... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Love our new mattress, got it during the sale offer which made it affordable for us. And we loved the delivery team (Cole & Sam), very helpful and courteous. But when we visited the Dreams Abingdon... Se mer
Företaget har svarat
Excellent service when looking to buy a new bed and mattress. John was extremely helpful and explained differences in various of both which I looked at. Arranged quick delivery and I am very happy wi... Se mer
We needed two mattresses nd chose Dreams s we had previously dealt with them. The mattress selection machine was introduced. It advised Medium grade which is the same as our current mattresses... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Fairacres Retail Park, OX14 1BS, Abingdon, Storbritannien
- 01235 611536
4,7
Utmärkt
168 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
very helpful and friendly from walking…
very helpful and friendly from walking into shop to delivery
30 maj 2026
The delivery team were very efficient…
The delivery team were very efficient and communicated at every point about my order. They were on time and very professional, Michael and Rado were fantastic
23 maj 2026
Excellent service when looking to buy a…
Excellent service when looking to buy a new bed and mattress. John was extremely helpful and explained differences in various of both which I looked at. Arranged quick delivery and I am very happy with my purchases.
6 april 2026
very knowledgble
2 november 2025
Very helpful assistant in the shop
Very helpful assistant in the shop, helping me choose the right bed. Delivered on time and old mattress taken away. Easy and efficient.
4 april 2026
Delightful
Great in store, knowledge, didn’t pressure me into buying, and was very helpful, got a free travel pillow and delivery was perfect
1 april 2026
Excellent staff at the Abingdon store
Excellent staff at the Abingdon store, especially Ryan who dealt with us.
A pleasurable time spent there choosing our new mattress. Can recommend.
27 februari 2026
Omdöme utan inbjudan
Good service in the shop
Good service in the shop. The delivery guys were amazing. Delivered on time kept me informed. Thank you to all at Dreams
15 februari 2026
The helpful sales assistant was great…
The helpful sales assistant was great very helpful and let us choose in our own time not pushy
30 januari 2026
Our new bed is fantastic the silent…
Our new bed is fantastic the silent night mattress is so comfortable no more back pain, we paid for the bed to be set up done in 30 minutes would definitely recommend Dreams
23 januari 2026
Excellent service, great product
Excellent delivery, exactly when they said they’d come. Very friendly and helpful. Even wore shoe coverings when coming into the lounge even though I said they’d didn’t need to! Lovely bed and comfortable mattress.
25 januari 2026
Helpful, professional staff at all times.
From the moment we walked in the store to choose our beds, to the moment they were delivered. Everyone was very helpful and professional.
15 januari 2026
A good service over all
A good service. However the promised green bag for the old mattress did not arrive by post as we had been told.. if it’s does not arrive the delivery van will have one. I’m sorry to say we did not receive a bag by post. The delivery staff did not have any. The took the old mattress in any case… why not give the customer one when they purchase the mattress?
23 januari 2026
Lovely bedside cabinets and delivered…
Lovely bedside cabinets and delivered by polite professionals... and on time.
15 januari 2026
Quick and easy visit
Quick and easy visit, the sleep match machine was massive help in choosing our mattress, when we came to order the mattress the process was quick and easy and we got our mattress for a discounted price aswell
2 januari 2026
Omdöme utan inbjudan
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Still waiting for a good night sleep…
Still waiting for a good night sleep due to long wait for exchange mattress
12 december 2025
Svar från Dreams - Abingdon
Good morning Maureen,
Thank you for your recent review.
I am sorry to hear that you are waiting for your exchange.
We have contacted you today to discuss this further and look forward to hearing from you.
Kind Regards,
Wayne
Sweet dreams
From the experience I received at my local Dreams store and Fernando the sales person to the best night’s sleep I have experienced in a long time. So happy to wake up with no aches or pains in my back and neck. Thank you Dreams.
1 november 2025
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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