Visited the Walsall branch several weeks ago and was attended to by a lady called Clare and I just was blown away by her customer service helping me to find the most suitable pair of glasses for my da... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The customer service by Clare at walsall is the best experience l have ever had,her knowledge and patience was excellent, with lots of good advise given.l had two pairs of glasses which came veŕ... Se mer
It sounds really corny what I'm going to say, but I can't praise Clare in the Walsall branch enough. She is friendly, concise with information and ultra helpful. The pricing was amazing, and the... Se mer
A friend recommended Direct specs to me when she realised how much I was paying for my prescription lenses. My first visit to Direct specs Walsall was tentative, more of a browse and price check. Cl... Se mer
Företagsinformation
Informationen kommer från olika externa källor
We are the original glasses factory outlet, established in 1998, with branches across the Midlands. You can buy with confidence at one of our stores, where you can see our full range of over 500 styles and discuss your lenses in person. Or, If you're looking for the ultimate bargain, browse our online-only specials - and get a pair of glasses for as little as £9.99 complete!
Kontaktuppgifter
Bridgeman Street, WS2 9NP, Walsall, England, Storbritannien
- 01922 635 301
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Once again Claire from Walsall
Once again Claire from Walsall, excellent service. Always has time for the customer. Goes above and beyond.
Fantastic customer service!
Fantastic customer service as ever by Clare, always friendly and never pushy, would highly recommend!
One very happy customer
Visited the Walsall branch several weeks ago and was attended to by a lady called Clare and I just was blown away by her customer service helping me to find the most suitable pair of glasses for my dad . She went above and beyond to help me she really is an asset to this branch . It’s so uplifting to have such an excellent service I honestly cannot thank her enough !
Really impressed with service and price
A friend recommended Direct specs to me when she realised how much I was paying for my prescription lenses. My first visit to Direct specs Walsall was tentative, more of a browse and price check. Clare was welcoming, informative and answered my many questions without frustration or pushing for a sale. I took the information, and returned two weeks later with designer frames to be fitted with prescription lenses. Clare again was professional, friendly and courteous whilst taking measurements etc., no hard sell to go for the most expensive options, she really meets your needs, gives options with pros and cons etc., Clare structures expectations in terms of timeframe and called within that timeframe to advise glasses were ready. I was relieved and impressed with how great the glasses looked, ( I was worried incase the frames got damaged) they were perfect. I would highly recommend this branch, a great experience from beginning to end. Thanks Claire.
The customer service by Clare at…
The customer service by Clare at walsall is the best experience l have ever had,her knowledge and patience was excellent, with lots of good advise given.l had two pairs of glasses which came veŕy quickly so l was really pleased with that.Thanks Clare l will definitely use Direct Specs again. From Rita king.
Top service
It sounds really corny what I'm going to say, but I can't praise Clare in the Walsall branch enough.
She is friendly, concise with information and ultra helpful.
The pricing was amazing, and the spectacles arrived way ahead of time.
I am very quick to moan about service, but now I need to go the other way and give praise where it's due.
I'll definitely be back to see Clare when I need another pair.
Best glasses repair shop in Walsall!
I went to direct specs to get my holiday sunglasses repaired, and the lady was so nice, professional with a super fast service as my glasses were repaired same day! I highly recommend this shop for Glasses repair, I will definitely be going back to get my prescription glasses repaired :)

Svar från Direct Specs - Walsall
Forget the high street & trust Direct Specs
Choice, value and excellent customer service. Regardless of the bottom of the range prices or top of the range the service is the same. I’ve used Walsall branch and the manager there is wonderful. Please give them a try!

Svar från Direct Specs - Walsall
Sorry a bit late got tied up how…
Sorry a bit late got tied up how amazing is the lady at Walsall branch? I have 2 pairs readers & 1 set driving glasses, I'm over the moon with them.
I've recommended to work colleague who also ordered her glasses.
I still don't know lady's name, but very, very helpful. Will be back for some more!

Svar från Direct Specs - Walsall

Svar från Direct Specs - Walsall
Super company
Super company! Easy to use website! Great price glasses! Store easy to find! Thank you!

Svar från Direct Specs - Walsall
I broke my £300 sun glasses found this…
I broke my £300 sun glasses I googled glasses repair found this shop. The lady was absolutely lovely customer service exceptional and they fixed my glasses 🤓.

Svar från Direct Specs - Walsall
Highly recommend
Highly recommend, she helped fixed my glasses. She was helpful and friendly. Definitely will be using from now on

Svar från Direct Specs - Walsall
Very long wait for my specs and no…
Very long wait for my specs and no email to say what was going on
I had to call the company to chase.
Specs finally came and the anti glare coating very poor, i can see a bubble on the one lense....
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