After a medical emergency in Italy, Direct travel appointed a case manager who arranged a safe journey home which included special assistance at the airport and taxis from the hospital in Pisa and f... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Following problems with our previous insurers, MIA Online/Brokersure Ltd/Direct Travel Insurance/Good to Go were a breath of fresh air. They have polite, helpful, well informed call centre staff who... Se mer
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Purchased our travel insurance to commence on April 1st, and used it for our journey to the Isle Of Wight later in the month. This company offered us an affordable level of cover, considering our elde... Se mer
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It's the way of the world that when buying any sort of insurance the buyer always looks for the best deal available BUT, having said that, it must provide the cover that you require and in this case D... Se mer
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Företagsinformation
Informationen kommer från olika externa källor
Direct Travel Insurance has specialised in providing quality travel to UK travellers for over 25 years. Policies underwritten by Chaucer Insurance Company DAC and backed up by our UK Call Centre.
Kontaktuppgifter
Direct Travel Insurance, Digital House, Threshelfords Business Park, Inworth Road, Feering, CO5 9SE, Colchester, Storbritannien
- 0330 880 3600
- enquiries@direct-travel.co.uk
- www.direct-travel.co.uk
4,6
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We needed to change the dates and…
We needed to change the dates and destination on insurance for our grandchild and it was done quickly and fuss free. Thank you
11 maj 2025
Svar från Direct Travel Insurance
Thank you for your positive comments! We are glad you had a great experience!
The Direct Travel Team
It was so easy to fill in and I got a…
It was so easy to fill in and I got a price with in minutes
11 maj 2025
Svar från Direct Travel Insurance
We are delighted that you found our website easy to use. Thank you for your positive feedback!
The Direct Travel Team
Was very informative,very easy to talk…
Was very informative,very easy to talk to the person and get the right deal
8 maj 2025
Svar från Direct Travel Insurance
We are delighted that you had a great experience, Philip. Many thanks for your positive feedback!
The Direct Travel Team
Pleasant competent assistant
Pleasant competent assistant . She made the whole process very easy .
8 maj 2025
Svar från Direct Travel Insurance
We are delighted that you received great customer service from our team! Many thanks for taking the time to share your positive feedback on your recent experience.
The Direct Travel Team
Svar från Direct Travel Insurance
We are delighted that you received great customer service from our team, Paul! Many thanks for taking the time to share your positive feedback on your recent experience.
The Direct Travel Team
Svar från Direct Travel Insurance
That is great to hear, Patricia! Thank you for choosing Direct Travel Insurance!
The Direct Travel Team
Recently had to “add” a condition to my…
Recently had to “add” a condition to my policy. Lady who handled my call was clear, concise and helpful, much appreciated.
6 maj 2025
Svar från Direct Travel Insurance
Many thanks for taking the time to share your positive feedback on your recent experience, Harry!
The Direct Travel Team
The telephone was answered promptly and…
The telephone was answered promptly and my query was dealt with quickly and efficiently.
4 maj 2025
Svar från Direct Travel Insurance
Thank you for your positive comments John! We are glad you had a great experience!
The Direct Travel Team
Supportive
Supportive in finding an answer to new travel insurance in for me a very difficult situation.
Lovely mannet
4 maj 2025
Svar från Direct Travel Insurance
We are delighted that you received great customer service from our team, Patricia Ann. Many thanks for taking the time to share your positive feedback on your recent experience.
The Direct Travel Team
Could not open my account so I opened a…
Could not open my account so I opened a new account.
4 maj 2025
Svar från Direct Travel Insurance
Thank you for leaving us your feedback. We are sorry to hear you were unable to access your account.
The Direct Travel Insurance Team.
Svar från Direct Travel Insurance
We are delighted that you had a great experience. Many thanks for your positive feedback!
The Direct Travel Insurance Team.
Svar från Direct Travel Insurance
Thank you for your positive comments! We are glad you had a great experience!
The Direct Travel Team
The person I dealt with was very…
The person I dealt with was very helpful and dealt with my query very professionally and quickly.
29 april 2025
Svar från Direct Travel Insurance
We are delighted that you received great customer service from our team! Many thanks for taking the time to share your positive feedback on your recent experience.
The Direct Travel Insurance Team.
Everything was so easy
Everything was so easy, all ailments listed. Great price too for us old folk, cheers
29 april 2025
Svar från Direct Travel Insurance
We are pleased that you had such a great experience! Thank you for your feedback!
The Direct Travel Insurance Team.
Travel insurance quote
Brilliant explanation, very thorough and saved me money. Keep up the good work
29 april 2025
Svar från Direct Travel Insurance
We are pleased that you received great customer service from our team! Thanks for your positive feedback!
The Direct Travel Insurance Team.
Svar från Direct Travel Insurance
We are pleased that you had such a great experience! Thank you for your feedback!
The Direct Travel Insurance Team.
Svar från Direct Travel Insurance
Thank you for your positive comments! We are glad you had a great experience!
The Direct Travel Insurance Team.
Svar från Direct Travel Insurance
Many thanks for taking the time to share your positive feedback on your recent experience!
The Direct Travel Insurance Team.
Svar från Direct Travel Insurance
That is great to hear! Thank you for choosing Direct Travel Insurance!
The Direct Travel Insurance Team.
Svar från Direct Travel Insurance
That is great to hear! Thank you for choosing Direct Travel Insurance!
The Direct Travel Insurance Team.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.