Digital ID Omdömen 

1 461
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I have used Digital ID to purchase a printer for our business and the service was fantastic from Ben Edwards. I have since kept in touch with Ben who has offered some fantastic rates for other product... Se mer

Betygsatt 5 av 5 stjärnor

Daniel Watson has been amazing start to finish! with quick responses, clarifying details for me at CCS. He has been professional, quick, efficient, quotes, po, spec sheets, information, order, tr... Se mer

Betygsatt 5 av 5 stjärnor

I have been dealing with Digital ID for some time now. Specifically in contact with Rachel Ward, Senior Identification Expert for Digital ID. Rachel is an absolute pleasure to work with, she always... Se mer

Betygsatt 5 av 5 stjärnor

A great one stop shop for all ID needs. Have used this company for several years. Initially we only needed IDs for staff which is less than 100 and only needed to order more as new staff came onboard.... Se mer

Företagsinformation

  1. Butik med kontorsmaterial
  2. Butik för reklamartiklar
  3. Butik för utskrifter och skyltar

Skrivet av företaget

Digital ID are your one-stop shop for ID badges, ID card printing and other plastic card related products and services. We have a huge selection of products available with over 3 million items in stock from some of the biggest names in the industry, all at affordable prices and ready for next day delivery.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(1 461)

16 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Absolute clowns

Absolute clowns - sent wrong item and then spent another 48hrs working out they sent wrong item which was plainly obvious. Didn’t send out a replacement on time, didn’t contact me, terrible customer services. AVOID AVOID AVOID. Won’t get any further business from my organisation or the other 3 I own shares in.

6 oktober 2021
Omdöme utan inbjudan
Logotyp för Digital ID

Svar från Digital ID

Good afternoon,

Firstly, please accept our sincerest apologies for the issue with your order.

At present we are unable to make any further comment relating to your order as your review has not been placed via an official invite sent from ourselves.

So we can deal with this quickly and efficiently, please can I ask that you call me on the number below at your earliest convenience.

Once again, please accept our apologies.

Kind regards,

Hannah Mulligan

Customer Service Manager

Tel 0161 475 5617

Betygsatt 5 av 5 stjärnor

I realise these guys have had some…

I realise these guys have had some rough reviews and know from first hand that they've been badly disrupted by the pandemic. However I've used them for years both with my last company and my current one and they have always been brilliant. Really great service, good prices and always go out of their way to accomodate any requests. Couldn't recommend them highly enough.

24 september 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Thanks Ben & Digital ID team

Excellent ordering experience from Digital ID, Ben was quick to answer any questions via live chat.

We opted for the fast track option and received the lanyards just under a week later taken weekends into account.

The material & print quality of their lanyards are perfect, I will definitely be ordering again soon.

22 september 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Digital ID greaat service

Digital ID always gives its customers a great service. I’ve used Digital ID for a number of years now and never been disappointed with the service. The whole team deliver the knowledge and products at competitive prices. Plus software support is second to none.
Innovation and new products out on the market is another reason I would recommend anyone to use the services of Digital ID

21 september 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Thanks Suzie

We've been buying off Digital ID for years, but never left a review. Just wanted to say thank you for all your help over the years. Especially to our account manager, Suzie, who once again has been amazing in helping with our orders :-)

21 september 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I will not shop with Digital ID again…

I will not shop with Digital ID again due to the poor customer service and attitude given for a failed delivery that arrived 3 days later rather than overnight. Poor show blaming Cornovirus and delivery drivers as we are all living with the knock on effects of this.

20 september 2021
Logotyp för Digital ID

Svar från Digital ID

Good afternoon,

Please accept my sincerest apologies for the issue with your order.

As you can see from our other reviews, we pride ourselves on our high levels of customer service and regret that your experience didn’t meet our usual standards.

If you would like to discuss this further, please feel free to contact me on 0161 475 5617.

Apologies again.

Kind regards,

Hannah Mulligan
Customer Service Manager

Betygsatt 5 av 5 stjärnor

Fantastic experience, and thank you to Sarah

Just had one of the best B2B experiences of the year with Digital ID, with thanks to Sarah who helped on live chat and then by phone.

Refreshing not to be recommended to the most expensive option. She helped us select the correct printer based on usage. I actually specified a slightly higher budget on the phone, but she still recommended the best deal for us at the best quality/value.

Really couldn't recommend the website experience and product range enough, and with confidence in the team behind the scenes, it's the perfect combination.

17 september 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Awful caused us to let our customer…

Awful caused us to let our customer down due to a promised next day delivery, which never turned up and still isn't dispatched some 48 hours later.

Web site needs updating to not be displaying a next day service if you order within 2 hours, if they cannot fulfill it.

8 september 2021
Omdöme utan inbjudan
Logotyp för Digital ID

Svar från Digital ID

Good morning,

Please accept my sincerest apologies for the issue with your order.

As you can see on our other reviews, we pride ourselves on our high levels of customer service and regret that your experience didn’t meet our usual standards.

If you would like to discuss this further, please feel free to contact me on 0161 475 5617.

Apologies again.

Kind regards,

Hannah Mulligan
Customer Service Manager

Betygsatt 1 av 5 stjärnor

Order not fulfilled

Placed an order on a Weds expecting one-day delivery. Chased the order the following Tues and was told I would receive the dispatch confirmation within the hour for delivery the next day. Chased again on the Thursday only to be told that the stock levels on their website were wrong and they don't have stock of the item after all. A waste of a week.

26 augusti 2021
Logotyp för Digital ID

Svar från Digital ID

Good morning,

Please accept my sincerest apologies for the issue with your order.

As you can see on our other reviews, we pride ourselves on our high levels of customer service and regret that your experience didn’t meet our usual standards.

If you would like to discuss this further, please feel free to contact me on 0161 475 5617.

Apologies again.

Kind regards,

Hannah Mulligan
Customer Service Manager

Betygsatt 1 av 5 stjärnor

In stock? Yes, No.

Placed order for Zebra Ribbon on basis next day delivery as desperate for ribbon.

A couple days later automatic notification came through stating delivery expected late October!

Don't advertise stock as available unless it is!

25 augusti 2021
Logotyp för Digital ID

Svar från Digital ID

Good morning,

Please accept my sincerest apologies for the issue with your order.

As you can see on our other reviews, we pride ourselves on our high levels of customer service and regret that your experience didn’t meet our usual standards.

If you would like to discuss this further, please feel free to contact me on 0161 475 5617.

Apologies again.

Kind regards,

Hannah Mulligan
Customer Service Manager

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer