It’s a super handy way to lose weight as you don’t need to think about it as everything is pre portioned up. Big downside when you look at the ingredients is that there is always salt and sugar, which... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The actual ordering and receiving of the meals was a.ok. HOWEVER, trying to cancel the subscription is proving very challenging as I have been met with a wall of silence. Avoid this company, bunch o... Se mer
I’ve only had my first box for a few days so it’s very difficult to comment fully. Delivery and communication have been good and first meals have been tasty but I have much more to go through to form... Se mer
I was impressed that delivery was made the next day and within the time slot stated. The meals are full of the protein element, adding veg, fruit and dairy bulks them out nicely and I do not feel hun... Se mer
Företaget har svarat
Företagsinformation
Om Diet Chef
Skrivet av företaget
Losing weight never tasted so good!
Chef-prepared meals delivered to your door, satisfying and ready in minutes. Say goodbye to the hassle of counting calories and meal prep. Join over 250,000 people who have achieved their goals.
Why choose Diet Chef?
Reach your goals: Lose up to 7lbs in 7 days with our chef-prepared meals.
Make your life easy: No weighing, measuring or cooking – simply heat and eat.
FREE next day delivery: Choose a day that suits you best.
Eat the food you love: With over 55 delicious options from less than £3.46 a meal plus snacks.
Flexible and convenient: Personalise your menu, change it every month.
How Diet Chef works.
1. Choose your plan: Make your weight loss journey easy with our range of personalised plans.
2. Select your meals: We'll deliver to your door - all you need to do is store in your kitchen cupboard.
3. Heat, eat & enjoy: Microwave and oven friendly - ready to eat in just a matter of minutes!
4. Lose 7lbs in 7 days: With over 15 years of experience you can be confident you'll achieve your goals.
Start now with £50 off!
Skrivet av företaget
14 Day Money Back Guarantee
Try it. Love it. Or your money back.
Try Diet Chef for one day, if it's not for you return your box within 14-days and we'll give you a full refund. Simply get in touch and we'll do the rest.
Kontaktuppgifter
Storbritannien
- info@dietchef.co.uk
- www.dietchef.co.uk
3,5
Medel
11 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
They offer such an amazing service
They offer such an amazing service. When I had a question Jenny replied and resolved it the same day! Extremely happy with the food and the customer service!
1 maj 2026
Omdöme utan inbjudan
Svar från Diet Chef
Hi Erin,
Thank you so much for your lovely feedback — we’re really pleased to hear you’re happy with both the food and the service.
It’s great to know Jenny was able to respond and resolve your question so quickly, and we’ll be sure to pass your kind words on to her and the team :)
Best wishes,
Diet Chef
The food appears to be too dry as if it…
The food appears to be a little dry, not sure when it was vacuum sealed.
I have had diet chef before approx 20 years ago and enjoyed the variety.
This Bach appears different and breakfast and lunches are similar and coouring and textures taste same.
I asked for gluten free option yet only 2 -3 cereals state gluten free.
I did enjoy pancake mix the best.
16 april 2026
Svar från Diet Chef
Hi Manjit,
Thank you for your feedback.
We’re sorry to hear that some of the meals have not fully met your expectations in terms of texture and variety. Our meals are vacuum sealed for freshness and to support a longer shelf life, but we appreciate that this may not always match everyone’s personal preference.
We’re also sorry for any confusion around the gluten-free options. While we do offer a range of gluten-free suitable meals, we understand it can feel limited, and we’ll ensure your feedback is shared with the relevant team for review.
It’s great to hear you enjoyed the pancake mix the most, and if you’d like any help selecting meals that better suit your preferences for future deliveries, our member support team would be happy to assist at info@dietchef.co.uk.
Best wishes,
Diet Chef
Order arrived really quickly and all…
Order arrived really quickly and all present and correct. My only criticism is if you are lacking storage space the box is a little tricky to navigate.
22 april 2026
Svar från Diet Chef
Hi Rosemary,
Thank you for your feedback and the 5 stars!
We’re really pleased to hear your order arrived quickly and that everything was present and correct. We appreciate your comment regarding the packaging — we understand that storage space can sometimes be limited, and we’ll certainly pass this feedback on to the relevant team.
If you have any questions or need support in future, our member support team is available at info@dietchef.co.uk.
Best wishes,
Diet Chef
1 month's supply
My order did not arrive on the day agreed. It was delivered on Wednesday 29 April and had been taped up as it had been damaged
I checked the contents and all items were there and in good condition .
I have started using my meals months supply today.
27 april 2026
Svar från Diet Chef
Hi George,
Thank you so much for the 5 stars!
We’re really sorry to hear your delivery arrived later than scheduled and that the box was damaged. Unfortunately, delays with DHL are slightly out of our control, but if you ever have an issue with a future delivery, please don’t hesitate to contact our member support team and we’ll be happy to help.
All our meals and boxes leave us in perfect condition, but on rare occasions they can be damaged in transit. In these cases, we’re always happy to arrange replacements. If you do find any affected meals, please let us know and we’ll sort this straight away.
We hope you enjoy the meals, and thank you again for your feedback!
Best wishes,
Diet Chef
Plenty of variety in tastey foods.
I have enjoyed most of the food (just a couple of not nicers) and have lost a steady two pounds a week. Only wanted a month's supply so cancelled from then which was charged at £50. Though not ideal, my cancellation was dealt with efficiently and swiftly by Jenny.
29 april 2026
Omdöme utan inbjudan
Svar från Diet Chef
Hi Clarence,
Congratulations on your weight loss — two pounds a week is a great steady result!
Thank you for your feedback. We’re pleased to hear you’ve generally enjoyed the meals, and that your cancellation was handled efficiently and swiftly by Jenny. We’re sorry to hear a couple of items weren’t to your taste, and we appreciate all feedback as it helps us improve.
Just to clarify, we have a cancel-any-time policy with no cancellation fees. However, as longer plans are offered at a discounted rate compared to shorter plans, if you cancel early we simply ask that the difference between the discounted longer plan and the shorter duration completed is covered.
If you have any questions in future, our member support team is available at info@dietchef.co.uk.
Best wishes,
Diet Chef
When I have had to contacted DietChef…
When I have had to contacted DietChef they have always been very help and polite - nothing is too much trouble for them…… the meals are more than adequate and you feel full up…. The meal choice is veried.
25 april 2026
Omdöme utan inbjudan
Svar från Diet Chef
Hi Snow,
Thank you for your lovely feedback. We’re so pleased to hear that our team has been helpful and polite whenever you’ve needed to contact us, and that you’ve found the service easy and supportive :)
It’s also great to know you’re enjoying the meals, finding them filling, and appreciating the variety of choices available.
Best wishes,
Jane Plan
Svar från Diet Chef
Hi Anne,
Thank you for your feedback — we’re sorry to hear you haven’t been enjoying the meals and that you’ve had difficulty getting through to us.
On occasion, our team members may already be on the line helping other customers. In these instances, we call back anyone who has left a voicemail with their name and number, so we can assist as quickly as possible. You’re also welcome to contact us by email at info@dietchef.co.uk and we’ll be happy to help.
We do offer a wide variety of meals, and you can change your menu between deliveries to better suit your preferences. We also have a swap up service available, allowing you to return meals from a previous delivery and exchange them for different options that may be more to your taste.
Best wishes,
Diet Chef
Svar från Diet Chef
Hi Deborah,
Thank you for your feedback — we’re sorry to hear that the spice levels and sweetness of the milkshakes haven’t quite suited your taste. We appreciate that preferences can vary from person to person.
We do offer a wide variety of meals, and you can change your menu between deliveries to better suit your tastes. We also have a swap up service available, allowing you to return meals from a previous delivery and exchange them for different options that may be more suitable for you.
If you’d like any help choosing alternatives, our member support team would be happy to assist at info@dietchef.co.uk.
Best wishes,
Diet Chef
Great meals,easy to stick to your plan…
Great meals,easy to stick to your plan when meals are prepared for you,just add fruit and veg.
Good value for money.Would recommend to anyone trying to lose weight.
22 april 2026
Omdöme utan inbjudan
Svar från Diet Chef
Hi Andrew,
Thank you for your lovely feedback — we’re really pleased to hear you’re enjoying the meals and finding it easy to stick to the plan.
It’s great to know the convenience is working well for you, and that adding fruit and veg is helping you feel satisfied and supported. We also really appreciate your kind words about the value and your recommendation.
Best wishes,
Diet Chef
Lunch and dinner meals all tasty!
Lunch and dinner meals all tasty, great service from Jenny and quick replacements sent when a couple of meals were damaged in transit
22 april 2026
Omdöme utan inbjudan
Svar från Diet Chef
Hi Keith,
Thank you for your lovely feedback — we’re really pleased to hear you’re enjoying the lunch and dinner meals and that you’ve found the service to be great.
We’re especially glad Jenny was able to help and that the replacements for the damaged meals were sent quickly. We’re sorry again that those items were affected in transit, and we appreciate your understanding.
Best wishes,
Diet Chef
Mostly I am still enjoying the meals I…
Mostly I am still enjoying the meals I ordered from you, one or two have had rather a lot of liquid once cooked but I have yet to weigh after a week!
13 april 2026
Svar från Diet Chef
Hi J,
Thank you for your feedback.
We’re pleased to hear you’re mostly enjoying the meals you’ve ordered. We’re sorry to hear that a couple have had more liquid than expected once cooked, and we’ll make sure this is passed on to our team.
We hope you’re pleased with your results when you weigh in after your first week :)
Best wishes, Diet Chef
The food is very well packaged and so…
The food is very well packaged and so far they are all delicious.
6 april 2026
Svar från Diet Chef
Hi Julie,
We’re really pleased to hear you’re enjoying the meals and that you’re happy with the packaging :)
Best wishes, Diet Chef
The diet was easy to order
The diet was easy to order, got delivered on time so service is great. However I am not really enjoying the meals at all plus it is expensive as you have to buy extra fruit and veg to go with the meals.
13 april 2026
Svar från Diet Chef
Hi Jane,
Thank you for your feedback.
We’re pleased to hear you found the ordering process straightforward and that your delivery arrived on time.
We’re sorry to hear the meals haven’t been to your taste. We do offer a wide variety of meals, and you can change your menu between deliveries to better suit your preferences. We also have a swap up service, which allows you to return meals from a previous delivery and exchange them for different options. If you would like any assistance with your menu, our member support team will be happy to help at info@dietchef.co.uk.
Best wishes,
Diet Chef
Svar från Diet Chef
Hi Melody,
Thank you for your feedback.
We’re sorry to hear that your delivery did not arrive when expected. While we do everything we can to minimise the risk of delays, deliveries are handled by DHL and are therefore slightly out of our direct control.
That said, a member of our team is currently looking into your delivery and assisting you to ensure this is resolved as quickly as possible.
Best wishes,
Diet Chef
Svar från Diet Chef
Hi Julie,
Thank you for your lovely feedback.
We’re so pleased to hear your delivery arrived on time and that you had a positive experience with our team when you called :)
We really appreciate you taking the time to share this.
Best wishes,
Diet Chef
Svar från Diet Chef
Hi Connelly,
Thank you for your 4-star review and we’re so pleased to hear you’re enjoying the taste and value of our meals!
Best wishes,
Diet Chef
The order process was straightforward…
The order process was straightforward and delivery when expected. One small disappointment was when I phoned while waiting for my delivery as I was not given a time slot to expect the courier. I got a response more than 24 hours later which was no help. So far I am very pleased with the meals supplied .
15 mars 2026
Svar från Diet Chef
Hi there,
Thank you for your feedback.
We’re glad to hear that your order process was straightforward and that you’re pleased with the meals so far. We’re very sorry for the delay in responding when you called – that’s not the experience we aim to provide.
If you need any support in the future, our member support team is always happy to help and can be reached at info@dietchef.co.uk.
Best wishes,
Diet Chef
Excellent Service and company
Used Diet chef having read the positive reviews.Had a target weight which I set and achieved, 1 and 1/2 stones in 2 months.Easy to follow plan, meals very well prepared, lunches very tasty.Great choice.Support network excellent ,particular mention for Jenny on the support team.Would reccomend if you are serious and committed to losing weight.
17 mars 2026
Omdöme utan inbjudan
Svar från Diet Chef
Hi Brian,
Thank you for sharing your fantastic results!
Congratulations on achieving your target weight and losing 1,5 stones in just two months — that’s an amazing achievement! We’re delighted to hear that you found the plan easy to follow, enjoyed the meals, and appreciated the variety available. It’s also wonderful to hear that Jenny and the support team provided excellent guidance along the way :)
Best wishes,
Diet Chef
Supportive Staff
The Diet Chef support team were very helpful, especially when they replaced returned food I did not like.
Also, replying promptly with any queries I had.
11 december 2025
Omdöme utan inbjudan
Svar från Diet Chef
Hi Judy,
Thank you for your feedback. We’re pleased to hear that our team were helpful in replacing meals you didn’t enjoy and that your queries were answered promptly.
We aim to make the plan as flexible and supportive as possible, so it’s wonderful to hear that you had a positive experience with our member support.
Best wishes,
Diet Chef
Svar från Diet Chef
Hi Mrs Easton,
Thank you for taking the time to share your feedback. We’re sorry to hear that some of the meals haven’t suited your taste.
With our wide variety of meals available, and you can always change your menu between deliveries. You also have the option to use our Swap Up service to exchange previous meals for new ones. If you have any questions or need further assistance, please contact our member support team at info@dietchef.co.uk.
Best wishes,
Diet Chef
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.