Emma (D.I.D. Clearwater) was extremely helpful in our search for a fridge/freezer appropriate to our needs. She also offered good advice replacing our current air fryer. We will definitely be back to... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The Bandon DID Electrical store has a large range of products and really helpful staff who go the extra mile. I’m new to the area but have been in many times to buy different items from a large fridge... Se mer
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Great customer service. Staff steffy, manager on duty Andy and the whole team were extremely helpful. Great price, and very clever way of setting techniques by connecting things like, cctv to TV to... Se mer
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I needed to buy a new television and after a very dissapointing customer experience with 2 retailers in limerick, I then made my way to DID electrical. What a breath of fresh air! I met Joseph, he... Se mer
Företaget har svarat
Företagsinformation
- Vitvaror och hushållsapparater
- Datoraffär
- Elektronikbutik
- TV-butik
- Dammsugarbutik
- Butik med tvättmaskiner och torktumlare
Skrivet av företaget
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
DID Electrical
Skrivet av företaget
- Free Click & Collect
- Order online and pick up your items in your local DID Electrical store at a time that suits you.
- Customer Support 01-6250250
- We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
- Nationwide delivery service
- We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
- Free recycling
- We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.
We will not be beaten on price
Our price promise
At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.
Kontaktuppgifter
4,8
Utmärkt
50 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Today I had the best experience with…
Today I had the best experience with staff member Ann lovely lady made my day as a sen mother my son loves braking his ipads Ann made my day beautiful lady very professional did her job Amazingly well helped me so much thank you again Ann
20 juli 2026
Omdöme utan inbjudan
Svar från DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Friendly service
Order SO26-1321997
Very helpful and friendly service. Conor in Limerick offered to bring my items to the car for me ,which was much appreciated.
20 juli 2026
Omdöme utan inbjudan
Svar från DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
service from Linda in Bandon Branch was…
service from Linda in Bandon Branch was excellent as was the delivery man. Fridge/freezer was purchased on the 9th July with delivery promised on on following Wednesday 15th. Received communication from Bandon on 14th that delivery would not now be until Friday 17. i telephoned on Friday morning to get approx time of delivery to be told that delivery would not be until Monday 20th between 9 and 12. delivery eventually was at 12.45. this was not very satisfactory service. Pat Malone
20 juli 2026
Omdöme utan inbjudan
Svar från DID Electrical
Hi Patrick,
We appreciate you taking the time to share your feedback regarding your recent purchase and delivery experience. We are truly sorry to hear about the multiple delays and the inconvenience this caused with your fridge/freezer delivery. While we are glad to hear about the excellent service you received from our team member and the delivery person, we understand that the extended wait and rescheduled deliveries were far from satisfactory. We are reviewing our delivery scheduling process to prevent similar issues from occurring in the future.
Thanks
DID Electrical
Delivery, installation and after sale service
Delivery, installation and after sale customer service unsatisfactory in Cork Ciry
20 juli 2026
Omdöme utan inbjudan
Svar från DID Electrical
Hi George,
We are truly sorry to hear about your unsatisfactory experience with our delivery, installation, and customer service. We have requested more information if you could please provide at your earliest opportunity.
Thanks
DID Electrical
Ordered an oven to be delivered
Ordered an oven and asked for delivery and installation .I buy my oven on 15/07.The man I was talking to was very good at this job and told me yes it will be delivered on Monday 20th. I asked him again and wrote it on the Ordered receipt .Delivery on Monday 20th .I had to take a day off work to be there as my mother is older. The van never came and at 4.45pm I rang the shop to find out .To be told all the delivery was changed to Wednesday. No call to say that it had been changed .Shop lad had nothing to say .I will tell my friends not to buy from you again .
20 juli 2026
Omdöme utan inbjudan
Svar från DID Electrical
Hi Teresa,
We sincerely apologise for the significant inconvenience and frustration caused by the unexpected change in your delivery schedule. We deeply regret that you were not informed about the change to Wednesday, and we are addressing this lapse in communication internally to prevent it from happening again.
Thanks
DID Electrical
Luke was so helpful in recommending the…
Luke was so helpful in recommending the best appliances for us, we had a lot to get and Luke made sure we got the best deal and products. Would highly recommend D.I.D Lucan to anyone.
20 juli 2026
Omdöme utan inbjudan
Svar från DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Very nice store
Very nice store. Eoin was very helpful. Thank you very much.
20 juli 2026
Omdöme utan inbjudan
Svar från DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Catherine was very friendly and helpful…
Catherine was very friendly and helpful during my purchase. She helped me pick out the right printer, and supported me by providing informations about the model of the printer.
20 juli 2026
Omdöme utan inbjudan
Svar från DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Svar från DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Excellent service, helpful staff.
I bought a toaster in your Lucan store a couple of weeks ago. The Deputy Manager was very helpful, he opened the box to check if it was the correct product. I would recommend them and will be going back for any other appliances.
2 juli 2026
Omdöme utan inbjudan
Svar från DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
They answered my review on 6th July…
They answered my review on 6th July saying how sorry they were and the store would be in touch nothing since more proof of the bad service
26 mars 2026
Omdöme utan inbjudan
Svar från DID Electrical
Hi Susan,
We are very sorry to hear that you haven't been contacted yet. We are looking into this delay for you and have requested an update.
Thanks
DID Electrical
Great service today from Emma in DID…
Great service today from Emma in DID Finglas. Went through the various options on the products I was interested in and explained the delivery and instal process.
Very pleased with my visit.
20 juli 2026
Omdöme utan inbjudan
Svar från DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Denil was patient and took time to…
Denil was patient and took time to answer all my questions about the security cameras at the store.I really appreciate his help
19 juli 2026
Omdöme utan inbjudan
Svar från DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Poor Customer Service
I ordered a soundbar costing €399 from D.I.D Electrical, but it took 35 days for it to arrive.
The biggest disappointment wasn't just the delay—it was the customer service. I contacted D.I.D several times asking for updates and was repeatedly told they would "do a trace and get back to me." Unfortunately, they never followed up as promised, leaving me to chase for information throughout the process.
It was only after I requested a full refund that my order was suddenly shipped using a different courier, and it arrived shortly afterwards. This raises the question of why that option wasn't used much earlier, which could have avoided weeks of unnecessary waiting and frustration.
I'm pleased to have finally received the speakers, but the lack of communication and failure to proactively resolve the issue made this a very poor customer experience. I hope D.I.D Electrical improves its customer service and communication so other customers don't have the same experience.
20 juli 2026
Svar från DID Electrical
Hi there,
We sincerely apologise for the significant delay in receiving your soundbar and the frustrating experience you had with our customer service. We understand your disappointment with the lack of follow-up and the need to constantly chase for updates. Your feedback has been passed to the relevant team and we are committed to improving our processes to ensure a better experience for all our customers.
Thanks
DID Electrical
Eoin was very helpful and kind.He…
Eoin was very helpful and kind.He answered my question with certainty and knowledge
20 juli 2026
Omdöme utan inbjudan
Svar från DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Excellent service from the minute I…
Excellent service from the minute I walked into the shop . Bought a dishwasher, Double oven and 32 inch tv .
Thanks guys
16 juli 2026
Omdöme utan inbjudan
Svar från DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Thanks Mandy for your help with…
Thanks Mandy for your help with selecting a suitable security camera
20 juli 2026
Omdöme utan inbjudan
Svar från DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Excellent service by Mandy in…
Excellent service by Mandy in Tullamore. Very happy with my Nespresso
20 juli 2026
Omdöme utan inbjudan
Svar från DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Svar från DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Caitlin in Tallaght was so helpful.
20 juli 2026
Omdöme utan inbjudan
Svar från DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.