What can say other than outstanding service. Am In the highlands thought i mite have some damage, but the packaging and the quality 👌 of the plants amazing quality looked after. I would recommend if... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Website easy to navigate, lots of choice. Orders acknowledged quickly and delivered promptly. Plants well packaged. I tend to buy plug plants, mainly streptocarpus. A wide range of compost, food,... Se mer
I have had 5 Streptocarpus from Dibley's, 4 as plugs Polka Dot Purple, Fleur, Alexis and Pearl and a Potted plant of Lemon Sorbet. All but Pearl have done well including winning prizes at the Local F... Se mer
I have dealt with this company for several years, ordering both streptocarpus and coleus plants. They always come well packed and in good condition - this is not easy in the case of tender coleus but... Se mer
Företagsinformation
Skrivet av företaget
Dibleys Nurseries, specialist growers of Streptocarpus and other houseplants. Chelsea Gold Medal winners
Kontaktuppgifter
Ruthin, LL15 2LG, Llanelidan, Storbritannien
- 01978 790677
- info@dibleys.com
- www.dibleys.com
Har besvarat 33 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good healthy plants ,…
Good healthy plants ,quick delivery well packed.Helpful tips on Web site .good service.
Quality Plants and Service
I find Dibleys honest and reliable if you have an issue they are always willing to listen & rectify
Their Potted Plants arrive beautifully packed and preserved and flourish wonderfully if you keep in conditions as Dibleys advise. I would recommend this small family business working out of Wales to anyone who wants quality plants
Excellent plants delivered at time…
Excellent plants delivered at time promised,have been a customer for many years and all my orders have been first class.
Healthy plants
I have been buying plants from Dibleys for years.
They always arrive well packaged with useful information on how to grow them on. The plants are healthy and soon come into flower.
Fast receipt of plants,which were in…
Fast receipt of plants,which were in good condition,and ready for potting. I order from Dibleys quite regularly,and enjoy the different variety of houseplants.
The Streptocarpus are always good and come into flower quickly after a few weeks.
Excellent service
Excellent service, products and plant care advice. Highly recommended.
Perfect plants every time
Perfect plants every time! They are so wonderfully stunning when they flower. Excellent customer service
Excellent plants
Excellent plants, fast service, informative catalogue.
Good service & quality
I have always been very happy with quality of the plants I have purchased. They have always been delivered quickly, well packaged and in good condition.
What’s not to like
The plants are lovely and I have never had a failure. They come well packaged and in a timely manner.
They must be doing something right as I keep ordering. Remember…..
It's not hoarding if it’s plants
Appalling customer service
Appalling customer service. I have e-mailed them twice and have received no response. Would not recommend.
Plug Plants Just Withered and Died
In September 2024, I ordered 7 Streptocarpus plug plants, two died within six weeks and were replaced. Now I'm left with just one still alive, and not looking well! The plants have all been treated carefully but to no avail. I believe the plant roots were too rotten / weak to let the plants take up nutrients.
Poor plants and subsequent customer support
Ordered 4 streptocarpus plants plus a chirita and a nematanthus. All but the last one looked weak but waited a couple of weeks for them to settle down and perk up. However, wasn’t happy with their progress so wrote to Dibleys with photographs. I received an apology and an admission they didn’t look up to their usual standard. I was asked to provide info on compost/temperature which I did but heard nothing more, no refund or replacement. Three are dying off having made no growth whatsoever.
In the past I have visited the nursery and purchased plants, have also ordered online and all have been really healthy. It is most disappointing that both plants and customer service have deteriorated and I don’t think I shall be buying from them again.
One plant died
One plant died. asked for a replacement, sent a pic and email, no response.
Poor after sales.
Update, I've now received an apology and a replacement. Evidently spam filter to blame,
Overall quality of plants were very good so would recommend .

Svar från Dibleys Nurseries
Very very disappointed.....expected better.
Very very disappointed.
Plants soggy and rotted.....looks like they've been packed soaking wet and they've rotted in transit. Even the packing peanuts are soggy and clumped into solid lumps from being soaked.
I'm left with some slime and a few stalks.....plus £60 out of pocket.

Svar från Dibleys Nurseries
Arrived when they said great plants
Arrived when they said , packaged realy well very good plants arrived 2 days ago and already flowering will buy from them again
Disappointed
I ordered three plants one being Streptocarpus Minnie, on arrival it was very small and there was green algae around the base of the plant. I potted it slightly proud of the compost but noted there were no white roots showing through. It sat there for quite some time and did not grow at all , the leaves had been cut back so little foliage. I contacted Dibleys who offered a replacement which eventually arrived and compared to the other plant it was a good size with flower buds and healthy foliage. I removed the net around the small plant only to find no roots and basically just a very poor cutting just pushed in the corner. Very disappointed at the quality.
I ordered Dolmina and Carnival but I…
I ordered Dolmina and Carnival but I was concerned they had sticky stems on the flowers I removed them from all my other strepto plants I removed all sticky leaves and carefully cleaned the stems and removed all the flowers they have recovered slightly but are isolated all my other plants Polka dot is lovely and Manon their stems are smooth and healthy I have a nice collection all from Dibleys so I was sorry my last two plants were so poor
I ordered about 4/6 streptocarpus plugs…
I ordered about 4/6 streptocarpus plugs plus 3 bags of Dibleys special compost. Order arrived promptly and plants thrived until I found mealy bug in the compost. Quickly repotted the plants but same thing happened again. I told Dibleys, they replaced the order but the same thing happened again. Now I haven’t any Dibleys plants, all died except for the streptocarpus I’ve bought elsewhere, they are strong healthy plants. No more Dibleys streptocarpus plants.
Fabulous healthy plants
I bought 6 streptocarpus plug plants 10 weeks ago and waited to review them. They arrived quite small but looking healthy. I potted them up and put them on the window ledge and wow - now they are absolutely beautiful. 3 of them are flowering and the Targa has multiple flowers. Wonderful plants - thank you
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







