Jon was absolutely fantastic, we picked the sofa we liked but forgot to bring the measurements. He was able to get our previous order up, show us something of similar size and talk us through everythi... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Went into DFS Wednesbury store yesterday to purchase a new leather sofa I had viewed online. I was greeted by Nichola who guided us to the section of the store where the sofa was on display, sh... Se mer
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Would just like to say big shout out to zee khan for helping us with the purchase of our new couch, everything was explained perfectly even down to the smaller details. Any one that takes calls at 9:3... Se mer
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Our purchase was hassle free and our options were broken down simply and professionally by advisor “jet” no fuss no oversell just facts and figures delivered as they should be. Keep doing what your... Se mer
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Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Axletree Way, Gallagher Shopping Park, WS10 9QY, Wednesbury, Storbritannien
- 0333 999 9525
4,9
Utmärkt
6 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Nafeesa was very kind and welcoming
Nafeesa was very kind and welcoming, she greeted us with a smile and offered us refreshments and gave clear and precise instructions and she explained the whole process very eloquently. She also paid a lot of attention to details about the colour of the sofa, where we were placing it and she also made small talk which made us all feel at ease and more comfortable.
17 juni 2026
Svar från DFS Furniture - Wednesbury
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
It was a fast and efficient service I…
It was a fast and efficient service I came in knowing what I was looking for as I browsed the website before hand. I was given time to look around and the service was good which was provided by Habib.
17 juni 2026
Svar från DFS Furniture - Wednesbury
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Svar från DFS Furniture - Wednesbury
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Very friendly not pushy showed us many…
Very friendly not pushy showed us many suites explained everything in detail thoroughly recommended
15 juni 2026
Svar från DFS Furniture - Wednesbury
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Svar från DFS Furniture - Wednesbury
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Svar från DFS Furniture - Wednesbury
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Staff members not pushy let you wander…
Staff members not pushy let you wander round but there if you need to ask a question.
Sharna who completed our purchase for usexplained everything clearly to us from care of the sofa to what cover etc we would get and how the process of purchasing works, checking with us along the way in case we had questions about anything. Dealt with efficiently and her colleague who came to double check details was equally so.
Would definitely recomment Wednesbury as a to go to branch.
14 juni 2026
Svar från DFS Furniture - Wednesbury
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Emma was great with handling my…
Emma was great with handling my enquiry’s and purchase an the service was amazing with coffee
14 juni 2026
Svar från DFS Furniture - Wednesbury
Hello,
Thanks for your lovely feedback, we’re glad to hear Emma met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Wednesbury
Hello Laura,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
The Wednesbury shop was very welcoming
The Wednesbury shop was very welcoming, our advisor Habib was very professional.
4 juni 2026
Svar från DFS Furniture - Wednesbury
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
Nafisa was very knowledgeable and…
Nafisa was very knowledgeable and answered all our questions. Left feeling very confident and well informed whilst making our decisions.
13 juni 2026
Svar från DFS Furniture - Wednesbury
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Fantastic service from mat the store…
Fantastic service from mat the store manager would highly recommend
13 juni 2026
Svar från DFS Furniture - Wednesbury
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Svar från DFS Furniture - Wednesbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Fantastic service from Nicola at the…
Fantastic service from Nicola at the Wednesbury Jct 9 Gallagher retail park,
Very knowledgeable, pleasant and explained all in detail.
10 juni 2026
Svar från DFS Furniture - Wednesbury
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Items damaged not take return customer…
Items damaged not take return customer service no good
3 juni 2026
Svar från DFS Furniture - Wednesbury
Good morning,
We are really sorry to hear that you are having issues with your furniture. This is not the standard we aim to provide our customers.
After looking into your order, we can confirm that a service visit has been arranged to assess whether there is a manufacturing fault. Following this assessment, you will be contacted to discuss the next steps.
If you need anything further in the meantime, please contact us on 0333 99 99 777 and we will be happy to help.
Kind Regards,
Vanessa
DFS Cstomer Support
Bali was brilliant from start to…
Bali was brilliant from start to finish, allowed us to browse in peace, answered all of our questions and offered us advice on what would work best in our home/space. He sorted our purchase out quickly and efficiently. Overall a great experience and would definitely recommend.
11 juni 2026
Omdöme utan inbjudan
Svar från DFS Furniture - Wednesbury
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Bali.
Kind Regards,
Jordan
DFS Customer Support
Bali was brilliant from the second we…
Bali was brilliant from the second we got to the store. He introduced himself and made himself available for any questions we had. He didn’t push us or try to over sell which made us feel more comfortable to browse in peace. When we were ready to purchase he organised everything quickly and efficiently. Bali knew the products well and was able to advise us, taking into consideration our personal circumstances. Overall, a very pleasant experience.
11 juni 2026
Svar från DFS Furniture - Wednesbury
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Bali met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Staff at wednesbury store went above…
Staff at wednesbury store went above and beyond well done to them pleasant experience and helpful staff
10 juni 2026
Svar från DFS Furniture - Wednesbury
Hello Lesley,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
I have a friend who purchased the same…
I have a friend who purchased the same suite last year and she raved about it so I already knew what I was looking for, that said your sales person ( Nicola at the wednesbury branch) was really helpful in explaining things like the maintenance and upkeep, the process was easy and sorted in less than 20mins so good job
10 juni 2026
Svar från DFS Furniture - Wednesbury
Hello Malcolm,
We're really grateful you shared this amazing 5* review. We are glad to hear that Nicola helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
John was very helpful
John was very helpful, he explained everything from the sofa to finance options
9 juni 2026
Svar från DFS Furniture - Wednesbury
Hello Julie,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
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