DFS Furniture - Waterlooville Omdömen 

5 138
TrustScore 5 av 5

4,9

Hambledon Road, Unit 3, PO7 7FG Waterlooville, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

My partner and I are first time buyers, lots going on etc… a hug feels more like a headlock at the moment. Anyway Dan managed to put up with us for about 90 minutes (must have felt like half a... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We went to dfs and was greeted after a few minutes by keiran. We had a idea of what we wanted and keiran was very knowledgeable and helped with our enquiries. After everything is said a done I probabl... Se mer

Betygsatt 5 av 5 stjärnor

I was very happy with my visit to DFS Waterlooville yesterday. Staff members were around for assistance when needed but were not intrusive or pushy, excellent. My friends and I tried quite a few... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

All the items we wanted to view were available to try. We met Troy who guided us knowledgeably through all possible combinations of the seating we were interested in. Troy applied no pressure and gave... Se mer

Företaget har svarat


Företagsinformation

  1. Möbelaffär
  2. Möbelaccessoarer
  3. Heminredningsaffär
  4. Butik med vardagsrumsmöbler
  5. Soffbutik
  6. Butik med möbelklädsel

Skrivet av företaget

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Skrivet av företaget


Kontaktuppgifter

  • Hambledon Road, Unit 3, PO7 7FG, Waterlooville, Storbritannien

  • 0333 999 9819

4,9

Utmärkt

TrustScore 5 av 5

5 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(5 138)

92 844 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

We went to dfs and was greeted after a…

We went to dfs and was greeted after a few minutes by keiran. We had a idea of what we wanted and keiran was very knowledgeable and helped with our enquiries. After everything is said a done I probably would not of spent 4k but keiran really was the keystone in my decision to proceed and if keiran wasn't the guy who we first spoke to first im certain we wouldn't of walked away with a 5k corner sofa. His a great salesman and a asset to the company

1 augusti 2026
Betygsatt 5 av 5 stjärnor

Knowledgeable and understanding staff

We were very indecisive about which style of sofa would be the safest for our autistic daughter, who engages in repetitive impact behaviours. After several visits and conversations with your polite, knowledgeable, and understanding staff, we found the perfect sofa to suit our whole family’s needs.
A massive thank you to everyone, especially Rhys, for his patience, expertise, and genuine understanding throughout the process. Your support made what felt like a difficult decision so much easier, and we couldn’t be happier with our choice. We truly appreciate the outstanding customer service.

1 augusti 2026
Betygsatt 5 av 5 stjärnor

Very successful visit!

I was very happy with my visit to DFS Waterlooville yesterday. Staff members were around for assistance when needed but were not intrusive or pushy, excellent. My friends and I tried quite a few sofas before deciding on the one I chose which is perfect for my needs. Rhys was very informative and helpful and coffee plus a hot chocolate for my grandson arrived while we completed the sale. I did not use the facilities but my friend was effusive in her praise of how clean and roomy the toilet was, we are very fussy!
The visit was positive in every respect and I am looking forward to the arrival of my new sofa. Well done DFS.

28 juli 2026
Logotyp för DFS Furniture - Waterlooville

Svar från DFS Furniture - Waterlooville

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Easy experience to buy

Easy experience to buy a great 3 seater and armchair

21 juli 2026
Logotyp för DFS Furniture - Waterlooville

Svar från DFS Furniture - Waterlooville

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Betygsatt 5 av 5 stjärnor

I bought a sofa from DFS after much…

I bought a sofa from DFS after much research; the advisor Troy was very helpful and explained very clearly about different options. Very happy with my experience and happy to recommend .

28 juli 2026
Logotyp för DFS Furniture - Waterlooville

Svar från DFS Furniture - Waterlooville

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Troy.

Kind Regards,

Jordan
DFS Customer Support

Betygsatt 5 av 5 stjärnor

I found Troy at your Waterlooville…

I found Troy at your Waterlooville branch to be friendly, informative and very helpful, nothing was too much trouble

28 juli 2026
Logotyp för DFS Furniture - Waterlooville

Svar från DFS Furniture - Waterlooville

Good Afternoon,

Thank you for leaving us a 5* review. We are really happy that Troy met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Wonderful experience

The salesman at the Waterlooville branch was absolutely amazing, Kiran. He made the shopping very comfortable and he was patient to answer the very many questions I had.

28 juli 2026
Logotyp för DFS Furniture - Waterlooville

Svar från DFS Furniture - Waterlooville

Hello Tracey,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Betygsatt 5 av 5 stjärnor

My experience was great from start to…

My experience was great from start to finish.

27 juli 2026
Logotyp för DFS Furniture - Waterlooville

Svar från DFS Furniture - Waterlooville

Hello Ken,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Thank you Troy

All the items we wanted to view were available to try. We met Troy who guided us knowledgeably through all possible combinations of the seating we were interested in. Troy applied no pressure and gave us plenty of time to consider the items. Eventually he also helped us to complete a purchase. Excellent service

27 juli 2026
Logotyp för DFS Furniture - Waterlooville

Svar från DFS Furniture - Waterlooville

Hello Susan,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

Betygsatt 5 av 5 stjärnor

My partner and I are first time buyers

My partner and I are first time buyers, lots going on etc… a hug feels more like a headlock at the moment.

Anyway Dan managed to put up with us for about 90 minutes (must have felt like half a week) during which he was friendly and gave sound advice including cost saving options without upselling etc.

Polite, friendly and professional yet laidback. Just what the Dr ordered.

I’m definitely building a man cave at the end of my 80 foot garden with bullet proof windows, right at the back!

26 juli 2026
Logotyp för DFS Furniture - Waterlooville

Svar från DFS Furniture - Waterlooville

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Dan met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Betygsatt 5 av 5 stjärnor

The staff we very helpful and we’re…

The staff we very helpful and we’re happy to answer any questions we had

26 juli 2026
Logotyp för DFS Furniture - Waterlooville

Svar från DFS Furniture - Waterlooville

Good Morning,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Nice relaxed atmosphere when looking for a sofa

We went into the shop and was able to browse freely without being jumped on straight away by an assistant.
When we were ready to choose a sofa the assistant miles was very friendly and helped us with our purchase.

25 juli 2026
Logotyp för DFS Furniture - Waterlooville

Svar från DFS Furniture - Waterlooville

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Betygsatt 5 av 5 stjärnor

From the moment we walked in we were…

From the moment we walked in we were greeted with a friendly smile. The sales team who looked after us spent time listening to what we were after. Once we had found our furniture they really spent time helping us choose the right colour for us.

25 juli 2026
Logotyp för DFS Furniture - Waterlooville

Svar från DFS Furniture - Waterlooville

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Lovely experience

Lovely experience, the guy who looked after us was so lovely and understanding I think his name was Sam?? He was blonde

25 juli 2026
Logotyp för DFS Furniture - Waterlooville

Svar från DFS Furniture - Waterlooville

Good Morning,

We are really happy that Sam met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Kieran in the store made the experience…

Kieran in the store made the experience a very positive one - easy to order and explained everything clearly and positively.

23 juli 2026
Logotyp för DFS Furniture - Waterlooville

Svar från DFS Furniture - Waterlooville

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Betygsatt 4 av 5 stjärnor

Troy was lovely

Troy was lovely, although you can’t buy a sofa in a rush due to the sales pitch of the insurance. He was very good at his job, gave me all the information that I needed to know to maintain my sofa. Great customer service.

23 juli 2026
Logotyp för DFS Furniture - Waterlooville

Svar från DFS Furniture - Waterlooville

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

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