My wife and I were attended to by Mike at the Warrington store, very knowledgeable chap who didn't pressure us into anything and let us walk around the store before approaching as we'd settled on a so... Se mer
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Plats
Byt platsMersey Street, Riverside Retail Park,Vernon Street, WA1 2HG Warrington, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Michael in the Warrington store was helpful, identifying the ranges that might suit my needs. Julia on the telephone was very helpful, explaining the various insurance options and delivery timescale... Se mer
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We’d like to say a huge thank you to Sam at the Warrington store for helping us choose the perfect sofa. From start to finish, he was friendly, knowledgeable, and went above and beyond to make the... Se mer
Företaget har svarat
We could walk round take everything in and decide what we wanted, and no one is pushing sales , and the everyone who works there today were very helpful and friendly
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Mersey Street, Riverside Retail Park,Vernon Street, WA1 2HG, Warrington, Storbritannien
- 0333 999 9778
4,9
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We were greeted by Sam
We were greeted by Sam, who helped us straight away with all the questions we had. No pressure! We had a browse around and finally decided on a sofa. She went through the Sale, covering every detail.
Sam was extremely helpful, friendly and down to earth. She obviously enjoyed her job! We await delivery of our sofa in the next 6 weeks or so.
We'll definitely buy from this store again.
5 augusti 2026
Svar från DFS Furniture - Warrington
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Very helpful and friendly
Very helpful and friendly. Always ordered from DFS as it great quality and amazing service.
4 augusti 2026
Svar från DFS Furniture - Warrington
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Svar från DFS Furniture - Warrington
Good Morning,
Thank you very much for your kind review. Here at DFS we are committed to providing world class customer service from the sale, through to the delivery and aftercare.
Just to make you aware you have rated DFS at 1 star, if you do have any concerns at all please get in touch with a member of our team on 0333 9999 777 and we would be more than happy to assist you.
Kind Regards,
Lorraine E
DFS Central Customer Support
We’d like to say a huge thank you to Sam
We’d like to say a huge thank you to Sam at the Warrington store for helping us choose the perfect sofa. From start to finish, he was friendly, knowledgeable, and went above and beyond to make the whole process as smooth and stress-free as possible.
Although we've only placed our order today and are eagerly awaiting delivery in around 12 weeks, we're already extremely pleased with the service we've received. Sam’s professionalism and genuine willingness to help made all the difference, and he is a real credit to the team.
Thank you again, Sam. We’re looking forward to receiving our new sofa! ⭐⭐⭐⭐⭐
3 augusti 2026
Svar från DFS Furniture - Warrington
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Mike explained everything
Mike explained everything, he was very understanding what i needed. very professional and pleasant
3 augusti 2026
Svar från DFS Furniture - Warrington
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Great Coffee, Great Service, Great Sofa!
I had such a lovely experience at DFS from start to finish. The whole process was so relaxed, stress-free and enjoyable. Sam, who looked after me, was absolutely brilliant. Friendly, knowledgeable, patient and never once made me feel pressured. He took the time to answer all of my questions and helped me find the perfect sofa without any hard sell.
The complimentary coffee was a really nice touch too (and surprisingly delicious!).
Fantastic customer service, a great showroom and a genuinely enjoyable experience.
Thanks again to Sam for making everything so easy. I’d definitely recommend DFS and will happily shop there again! ⭐⭐⭐⭐⭐
2 augusti 2026
Svar från DFS Furniture - Warrington
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Sam met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Great service
Great service, not being hassled whilst browsing is a big thing for me. Sales person was very knowledgeable.
Definitely recommend.
26 juli 2026
Svar från DFS Furniture - Warrington
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Warrington
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Cathy the store representative was so…
Cathy the store representative was so helpful and friendly, we decided to buy the sofa there and then, rather than shopping around.
1 augusti 2026
Svar från DFS Furniture - Warrington
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Straight forward process,excellent…
Straight forward process,excellent customer service from your staff who helped us and everything explained very clearly.
1 augusti 2026
Svar från DFS Furniture - Warrington
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
High standard service family friendly
Cathy was excellent from start to finish. Listened to our needs and was very flexible in her approach. Cathy was accommodating and approachable to the whole family. Cathy was very knowledgeable and gave honest, open sound advice. Thank you
1 augusti 2026
Svar från DFS Furniture - Warrington
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Plenty of choice in store
Cathy was very nice to deal with there was plenty of choice in the store to pick from
1 augusti 2026
Svar från DFS Furniture - Warrington
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
I would highly recommend this store
I would highly recommend this store
Walked in and greeted by Sam
He asked did we require any help yet ?
Didn't push us.
We described what we where looking for and he understood extremely well
Spent lots of time with us helping and explaining the sofas
He made us a nice drink and helped us thoroughly thoughout our visit
We left buying a sofa, pouffe and side tables
Sam is a credit to DFS we would highly recommend the store and Sam should get a bonus asap
30 juli 2026
Svar från DFS Furniture - Warrington
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Svar från DFS Furniture - Warrington
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Dan is an excellent sales advisor!
I bought a 2x 2 seater sofas today and I have to say I was very impressed and satisfied with the level of help offered by Dan the sales advisor. He was very knowledgeable on all the products, helpful, friendly and did not try to push a sale onto us, his advice was to take our time and make sure that the product was the right one for us.
Thank you Dan, I would highly recommend people to ask for you in person when they visit the Warrington store. 5 stars isn’t enough!
30 juli 2026
Svar från DFS Furniture - Warrington
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Dan met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Warrington
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Harlan sofas , stylish and chic
Just had delivery of our Harlan sofas, 3 and 2 seaters.
Very pleased with the quality , colour and design.
Makes the lounge look like a new room.
Special thanks to Cathy ( Riverside Warrington) for her excellent and professional advice throughout the process.
Happy customers !
28 juli 2026
Omdöme utan inbjudan
Svar från DFS Furniture - Warrington
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Our sales assistant was lovely and…
Our sales assistant was lovely and talked us through everything, did not feal pressured into making a purchase.
11 juni 2026
Svar från DFS Furniture - Warrington
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Cathy was absolutely brilliant
Cathy was absolutely brilliant. Very attentive. Very knowledgeable about the product my husband and i were interested in.
She must be a valuable member of staff.
28 juli 2026
Svar från DFS Furniture - Warrington
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Cathy was most helpful Left us to…
Cathy was most helpful Left us to decide and try different ones and only too pleased us with very good advice She was very helpful and ready to answer any questions we put to her
28 juli 2026
Svar från DFS Furniture - Warrington
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
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