We ordered a L shape sofa from the Tottenham Court Road Branch. I have to say we couldn’t be happier. The service we have received has been very good. Staff in store, great, communication about progre... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great in-store staff- friendly and knowledgeable and they took time and effort to make the delivery work. A great shame this store is closing soon but nice to have the great discount as a consequence.... Se mer
The team at Tottenham Court Road was absolutely fantastic I cannot fault them,,, I would recommend them too anybody.... 10 out of 10 🙂🙂🙂🙂🙂🙂🙂🙂🙂
I brought the Kruze sofa even though no store had it on display. Went to London Tottenham Court Road branch and was seen by Narendra who was patient & brilliant!! The delivery guys were great. I’m h... Se mer
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget

Kontaktuppgifter
220-224 Tottenham Court Road, W1T 7PZ, London, Storbritannien
- 0333 999 9837
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The staff of there is excellent
The staff of there is excellent, she is very polite and helpful.
Svar kan ha AI-innehållLäs mer
Wish I had never ordered from DFS
Wish I had never ordered from DFS. Takes so long and you can’t cancel as they charge a penalty.
My sofa is due in June but they are charging a penalty if I cancel now. Reason provided is that the “production” has started. If production has started now then why is the delivery in June (we are in mid April right now). Cars get built and delivered sooner
I will never recommend DFS to anyone. Really wish I had not gone to the store and fallen for the sales tactics

Svar från DFS Furniture - Tottenham Court Road
A very good experience buying a sofa
A very good experience buying a sofa. Assistant was very helpful and friendly.
Very pleasant experience with friendly
Very pleasant experience with friendly, helpful staff
Karim is such a gent Tottenham Court Road
Karim is such a gent . He helped me and my mum in Tottenham Court Road . Though disappointed with the lack of discount but his patience is impeccable. Thank you Karim! .
Purchase made at DFS Tottenham Court Road
I visited the Tottenham Court Road DFS store this morning and was very impressed by the way in which my purchase was dealt with. There was no pressure to buy anything extra or unnecessary and I value this very much. During the transaction, everything was explained and double checked. The salesman was polite and courteous and at no time did I feel rushed. I would definitely recommend this store to others as my experience was very positive.
Good choice
DFS has comphrensive choices of sofa for me to choose.
Murat has explained to me clearly and carefully to my on different choice of sofa.
Thanks to him. I have chosen one of the best sofa I ever have.
The service we recived was really good…
The service we recived was really good and very informative. The salesman knew what he was talking about and made choosing our new furniture an easy experience.
Safa is a Good sales girl and will…
Safa is a Good sales girl and will excel in her career well!
Your colleague took the time to listen…
Your colleague took the time to listen to my chair needs, and was able to give me options.
We went in chose the sofa colour and…
We went in chose the sofa colour and materials , it was quick everything was explained to us clearly. The salesperson was polite and knowledgeable.
Now just waiting for our future
We had a great experience at your where…
We had a great experience at your where we purchased the sofa from a young woman who was very pleasant and helpful on Sunday 20th.
Great care and customer service
left corner sofa purchase
The staff member in the shop was very helpful and patient with us. It took us some time to make our final decision but she was friendly and very approachable at all the time. She gave us lots of information and advice regarding the items we wanted to purchase. She was very professional whilst answering our questions
Amazing customer service
Great sofa buying experience
Very happy with my recent experience at DFS Tottenham Court Road. We were greeted by a nice lady called Aliona who took the details of what I was looking for and then showed us around the options available.
Having selected a possible option she took time to explain to us all the different options and the pricing. We decided to have a think about it and agreed to go back later - which we did. During the final sale conversation she was never pushy or aggressive and her approach was warm and friendly but still very professional throughout.
Great customer service
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







