DFS Furniture - Taunton Omdömen 

We made 3 trips to Taunton DFS initially to get an idea on choices for a sofa.
We had the lovely Neil assist us throughout in choosing one for a small new living room. As the dimensions and orientation for it were so specific, with Neil’s help we finally decided on the French Connection Carlisle 2 seater.
Neil was a pleasure to deal with, his relaxed and friendly approach made us feel comfortable while we were left to try the various pieces and asked us pertinent questions that helped direct us to our final decision.
Whilst the new small living room is being finished, we are looking forward to completing the space when the Carlisle arrives in 5 weeks.
As retail outlets are under threat with a growing online presence, DFS has a good balance, especially when buying a large purchase item, making the decision so much easier to see, feel and try the pieces in store. The main reason why we chose DFS as other suppliers no longer have an in store option.
Thanks DFS, keep your stores and helpful, friendly staff going.

The customer care rep there was top class, great service, attention to detail. Listened to what I wanted before speaking and was a great all round help.

Was very happy with the service that our salesman gave

Welcoming, staff helpful , good choice

Lawrence was super helpful and very knowledgeable about the sofa we wanted. Explained all of our options and made a sometimes overwhelming experience very simple. Couldn’t recommend him enough.

Perfect customer service, Sean really helped me narrow down what I was looking for. I am very grateful and am looking forward to receive my sofa.

Kyle was great

Lawrence in Taunton was super helpful, he knew his stuff and made our sofa searching experience extremely easy! We came away feeling really looked after and happy!

Quick efficient professional staff. No nonsense, no pressure

Lovely, well laid out store, felt completely at ease. Wonderful sales experience with Sean, treated very well, dealt with all our questions easily making for great customer service, the coffee is really good too.

A great experience buying our new Aida furniture set for our lounge. Can’t wait for it to all be delivered in a few weeks. Would highly recommend their services all round! The staff member was highly attentive and brilliant at their role.

The person was very helpful with our purchase of our sofa,

Alan was the best person I could have used.He guided me through it with ease excellent service.

Very good customer service and a great selection of high-quality furniture. A pleasant shopping experience overall.

Looking for a new settee for my elderly but quite fit mother, ( she knows what she likes ) when entering dfs we were greeted by a lovely man who knew just what we wanted, mother still wanted to look around and he wasn't far from us if we needed any advice, ( without following) we were free to roam around and try different settees, we went back to the one the lovely sales man recommended, my mother sat in it and although above her budget she set herself, she said the settee was just what she wanted and was very happy to up her budget, as the comfort was her top priority, many thanks to the salesman for his patience and understanding, 😊

Very friendly

Our experience with Neil in the Taunton store was brilliant. He was extremely helpful and we’re over the moon with our purchase.
Thank you, Neil

Spacious showroom,great selection of sofas and knowledgeable and friendly staff,shout out to Kyle,thank you for a smooth and easy sale

We were served by Alan at your Taunton store who was very friendly, informative and dealt with our order very promptly. Very easy experience. Thank you Alan.

The gentleman that served us (lawrence) was very helpful and when my autistic child started to get a bit stressed about it taking a while he was quick to speed things up which was appreciated! We are looking forward to getting our new sofa