I had a very good experience as Mohamed from DFS Stratford took great care of me and my family. Mohamed was polite, friendly and very helpful showing us very patiently all the options we had in terms... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I couldn't find what I wanted in the showroom but the sales lady was super helpful and showed me what I could have on her laptop, with an L-shape instead of a corner arrangement and in a different col... Se mer
Sales assistant very helpful. He had good knowledge of their products. There was no hard sell and they asked all the right questions. Also, advised me to measure the hallway to ensure that the sofa ch... Se mer
Företaget har svarat
Staff were friendly without being overpowering as they left us to look around and try out their sofa range independently. They were approachable when we needed help and guidance when finalising our pu... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
150-151 Westfield Avenue, The Street, E20 1EN, London, Storbritannien
- 0333 999 9798
4,8
Utmärkt
659 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från DFS Furniture - Stratford
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
The young lady working at stratford was…
The young lady working at stratford was extremely helpful. It was the last day before the store was closed down and I only had 1 hour to make a decision or the store was going to close. She was polite, informative and patient. She made me feel at ease at at no stage did she rush me. I felt confident in my purchase having had the assistance from this young Ghanain Lady.
14 november 2023
Svar från DFS Furniture - Stratford
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Central Customer Support
Svar från DFS Furniture - Stratford
Good Afternoon Martin,
Great review, thanks for sharing!
Kind Regards
Kimberley
DFS Central Customer Support
Good service and ambitious staff
18 november 2023
Svar från DFS Furniture - Stratford
Good Afternoon Cang,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Sharon W
DFS Central Customer Support
Very good service and advice
4 november 2023
Svar från DFS Furniture - Stratford
Good Morning John,
Great review, thanks for sharing!
Kind Regards
Sharon W
DFS Central Customer Support
The staff was very helpful and…
The staff was very helpful and knowledgeable and worked professionally even though they were losing their job due to the store is moving to greenwich. Well done to you all
4 november 2023
Svar från DFS Furniture - Stratford
Good Morning Vincent,
Thanks for the fabulous review, we appreciate you taking the time to share your experience with others!
Kind Regards,
Sharon W
DFS Central Customer Support
I had an outstanding experience with…
I had an outstanding experience with Mohamed. At Stratford DFS, They were incredibly attentive, solved my issue promptly, and their personalized approach made me feel valued as a customer. I can't express how much I appreciate their exceptional service.
4 november 2023
Svar från DFS Furniture - Stratford
Good Morning Sabrina,
Thank you for taking the time to leave us a 5* review. We’re happy that Mohammed met your expectations in-store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Sharon W
DFS Central Customer Support
Good experience in store and helpful…
Good experience in store and helpful staff, sale was made very promptly
25 oktober 2023
Svar från DFS Furniture - Stratford
Good Afternoon Pammy & Yan,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Lia P
DFS Central Customer Support
Guy was professional and pleasant full…enjoyable experience
Guy was professional and pleasant full of advice on products.
1 november 2023
Svar från DFS Furniture - Stratford
Good Afternoon Patricia,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lia P
DFS Central Customer Support
Good service & good quality
1 november 2023
Svar från DFS Furniture - Stratford
Good Morning Alice,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Kimberley
DFS Central Customer Support
Really quick and efficient service
Really quick and efficient service, very friendly and no bargaining, asking if you're sure you don't want this or that extra !! I was in and out within 20 mins, absolutely perfect.
31 oktober 2023
Svar från DFS Furniture - Stratford
Good Morning Timothy,
Thank you so much for taking the time to write us a 5* review. We are really happy to hear that you had a great experience, and that you were able to choose the right furniture to suit you and your home!
Kind Regards,
Sharon W
DFS Central Customer Support
Purchase/ Delivery/ Installation
Excellent service from a young lady named Natalia, She was extremely helpful with with my purchase and explaining the finance option. I had a problem with the finance form, was unable to enter any text due to maybe the wrong type of file. Returned to the store next day . Natalia rectified the problem within 10 minutes or so. This young lady is a credit to your company. As for delivery was received earlier than I expected on the day which was great. The 2 man delivery team were excellent, installed sofa and removed all packaging within 15 minutes. Very pleased with sofa and service from purchase to installation. Highly recommend DFS.
4 september 2023
Svar från DFS Furniture - Stratford
Good Afternoon,
Thank you for taking the time to leave us a 5* review. We’re happy that Natalia met your expectations in-store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Sharon W
DFS Central Customer Support
The staff at the Stratford branch are…
The staff at the Stratford branch are nice and friendly
17 oktober 2023
Svar från DFS Furniture - Stratford
Good Afternoon Femi,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
A good choice just want I wanted
The assistant manager was extremely helpful and understanding as its big decision to make you have to live with the purchase for a long time.
19 oktober 2023
Svar från DFS Furniture - Stratford
Good Afternoon Marjorie,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Lia P
DFS Central Customer Support
Outstanding
The team was absolutely lovely! I felt so welcomed and loved. I will recommend these guys to my friends and family!
16 oktober 2023
Svar från DFS Furniture - Stratford
Good Morning Marshall,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind Regards,
Lia P
DFS Central Customer Support
Very good customer service
15 oktober 2023
Svar från DFS Furniture - Stratford
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Central Customer Support
It was my first time buying from DFS
It was my first time buying from DFS. The shop looked organised ,
Jay whose looked after me it was very helpful, knowledgeable and friendly .
15 oktober 2023
Svar från DFS Furniture - Stratford
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Central Customer Support
The Sales assistant know her role
The Sales assistant know her role, full of information, welcoming and helpful.
11 oktober 2023
Svar från DFS Furniture - Stratford
Good Morning Mona,,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are delighted to hear that you had a great experience with our advisors in-store and we hope you love your furniture when it arrives!
Kind Regards,
Sharon W
DFS Central Customer Support
Svar från DFS Furniture - Stratford
Good Afternoon Abdul,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Brilliant customer care
The lady that deal with us at the Stratford branch was so helpful, patient and polite she made buying a sofa so enjoyable, it was really a very pleasant experience all around.
9 oktober 2023
Svar från DFS Furniture - Stratford
Good Morning Marcia,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Lia P
DFS Central Customer Support
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.