Heather who helped us pick out a couch was very patient, accomodating, friendly and helpful. As people buying a couch for the first time that are very indecisive, she was incredibly useful in helping... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Went into the shop a couple of weeks ago just to have a look and spoke to Steve he was so helpful and helped us pick a couch but told him we would be back don't think he believed us lol but today we... Se mer
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I was assisted by Alisha who was extremely helpful and informative. She was not pushy at all as she waited for a couple minutes to allow me to browse before approaching which I appreciated. After a sh... Se mer
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Visited 3 times, To choose the right suite..Georgia greeted us each visit with a friendly Hello and a smile, No pressure selling just great customer sevice . Georgia was really helpful pleasant and... Se mer
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Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Muirton Road, springkerse retail park, FK7 7TL, Stirling, Storbritannien
- 0333 999 9839
4,9
Utmärkt
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Georgia was excellent
Georgia was excellent, very helpful and great at explaining everything for us. Thanks so much
4 juli 2026
Svar från DFS Furniture - Stirling
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Friendly helpful staff
Visited this store on Thursday 25th June, staff were very courteous and helpful. I was left to wander at my own leisure, without any hard sales pitch. Assitant Ruardaidh was very polite and knowledgeable,
I also spoke to the Manager there called Jennifer who again went out of her way to help with a query which I had. I will definitely be back to this store to place an order. Fabulous immaculate store with very friendly helpful staff!!
25 juni 2026
Svar från DFS Furniture - Stirling
Hello Mrs Roberston,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
It was quick and easy to buy the sofa
It was quick and easy to buy the sofa. Aleshia clearly knew what she was talking about and answered all my question without hesitation
3 juli 2026
Svar från DFS Furniture - Stirling
Hello Mike,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Stirling
Hello Craig,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Stirling
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Left to look round without being…
Left to look round without being hassled, then once we decided what we wanted, process was quick and easy. Delivery was quick toi
21 juni 2026
Svar från DFS Furniture - Stirling
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Stirling
Hello Stephen,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Stirling
Hello Kim,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Super experience 5 stars 🌟
Brilliant experience from choosing product to delivery of product always kept informed of when product will arrive etc. a real professional business
11 maj 2026
Svar från DFS Furniture - Stirling
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Helpful staff with no pressure selling
Helpful staff with no pressure selling. Lynsey in the Stirling store was very friendly, helpful and took time to go over everything
30 juni 2026
Svar från DFS Furniture - Stirling
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Great Staff, Great prices
The staff were lovely, very knowledgeable and helpful when needed. Well thought out floor plan and brightly lit.Staff managed to give us a nice deal on our Couch with upgrading us to an Electric Recliner at less than advertised price.Warm welcome on arrival.
30 juni 2026
Svar från DFS Furniture - Stirling
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Lovely sales assistant
Lovely sales assistant, no pressure, she explained everything that I needed to know then got supervisor to check all the details to make sure they were correct
30 juni 2026
Svar från DFS Furniture - Stirling
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
We saw the sofa and liked it but wanted…
We saw the sofa and liked it but wanted to check out another shop. Although they had the same sofa it was in a different ticking and we preferred the DFS sofa. The purchase was smooth, the sales assistant was knowledgeable and not pushy which was appreciated. Did not like the 9 week delivery. Something must be done to reduce this. It forces you to use internet sites who have the stock.
29 juni 2026
Svar från DFS Furniture - Stirling
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Great customer service
I knew what I wanted having looked online,had already done a soft check so the process was quick.The woman-whose name I've forgotten,sorry-was brilliant.Warm,friendly,built a good rapport without it feeling forced,she was really helpful and explained everything well.Id seek her out if buying from DFS again .
27 juni 2026
Svar från DFS Furniture - Stirling
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Patience, support & customer service …
Went in for something totally different to what we purchased. Great patience and support we received. Outstanding customer service
25 juni 2026
Svar från DFS Furniture - Stirling
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Excellent service from start to finish
Excellent service from start to finish, this is our 4th Suite from DFS and never had an issue with any part of the process...
24 juni 2026
Svar från DFS Furniture - Stirling
Hello Gordon,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent service
Excellent service. Very knowledgeable, professional and helpful advisors.
15 juni 2026
Svar från DFS Furniture - Stirling
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent service
Excellent service and knowledgable staff. Not the usual pushy sales you would expect. Would definitely recommend
21 juni 2026
Svar från DFS Furniture - Stirling
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
well informed staff who were both kind…
well informed staff who were both kind pleasant and knowledgeable
21 juni 2026
Svar från DFS Furniture - Stirling
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Great service
21 juni 2026
Svar från DFS Furniture - Stirling
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kinds Regards,
Vanessa
DFS Customer Support
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