The staff in the shop were courteous and polite and did not apply any pressure in the sales transaction. Liam was very calm and clear and was helpful when we were going through options and changing ou... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We had a wonderful experience with Liam from DFS. He was extremely helpful, dedicated, and provided excellent customer service throughout the whole process. He took the time to explain everythin... Se mer
Företaget har svarat
Everyone was so helpful and kind, making sure I knew all of the options to make an informed decision. Special mention to Brooke for being so wonderful, she showed me around the entire store to help me... Se mer
Företaget har svarat
My partner and I visited on a Friday evening and we picked out the sofa we wanted. We were approached by Brooke who confirmed there were a few options for us. Brooke was really friendly and took us th... Se mer
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Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Longbridge Road, PL6 8LX, Plymouth, Storbritannien
- 0333 999 9768
4,9
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We were welcomed by Helen & Brooke…
We were welcomed by Helen & Brooke dealt with us. Helen offered up a hot drink. Brooke was so friendly and knowledgeable and had great customer service skills. A great asset to the team.
5 augusti 2026
Svar från DFS Furniture - Plymouth
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Really helpful and friendly staff
Really helpful and friendly staff, plus lots of choice for a suitable sofa
6 augusti 2026
Svar från DFS Furniture - Plymouth
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Plymouth
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Svar från DFS Furniture - Plymouth
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Excellent customer service
Excellent customer service, very polite and professional and made you feel welcome with no pressure.
On down fall was there is no air con so it was very hot in the building
3 augusti 2026
Svar från DFS Furniture - Plymouth
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
great day everything well explainedand…
great day everything well explainedand it was well handled. it is great to be back again
3 augusti 2026
Svar från DFS Furniture - Plymouth
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Brook was polite
Brook was polite, professional and explained the order and process very well, great customer service.
1 augusti 2026
Svar från DFS Furniture - Plymouth
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Brook.
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Plymouth
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Plymouth
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Great service
Liam was very professional and helpful, he made sure we understand everything before we agreed to the finance
31 juli 2026
Svar från DFS Furniture - Plymouth
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Entering store the assistant offered…
On entering store the assistant offered help then left us to it .I decided on 2 sofas..the lady assistant let me take my time with no pressure..she even helped with moving storage stool around so I could decide .. just one negative, the price label showing was out of date but let me have it at the price on show ..
30 juli 2026
Svar från DFS Furniture - Plymouth
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Very good service
Very good service, easy to navigate getting the product you want and the right cost and more so they offer 0% credit to pay over terms that suit you.Very help full and knowledgeable about the material.
29 juli 2026
Svar från DFS Furniture - Plymouth
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Svar från DFS Furniture - Plymouth
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Svar från DFS Furniture - Plymouth
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
All staff were absolutely amazing
All staff were absolutely amazing - made the experience really easy and were very informative! Great customer service and welcoming vibe
28 juli 2026
Svar från DFS Furniture - Plymouth
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Great service
Great service , knowledgeable and courteous sales assistant with expert advice leading to a sale.
28 juli 2026
Svar från DFS Furniture - Plymouth
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Plymouth
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
A good price for a quality product
Service was friendly, polite and helpful. I was satisfied with the price paid.
26 juli 2026
Svar från DFS Furniture - Plymouth
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Give the lady a promotion
We had such a lovely experience buying our sofa thanks to the American lady (so sorry we forgot your name as the process was so smooth and fast!) who helped us at DFS. She was incredibly friendly, knowledgeable, and made the whole process so easy and enjoyable. Nothing was too much trouble, and she really took the time to help us find the perfect sofa. Excellent customer service from start to finish. Thank you!
26 juli 2026
Svar från DFS Furniture - Plymouth
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
The lady that served us was brilliant…
The lady that served us was brilliant and very helpful.
Excellent service so far.
26 juli 2026
Svar från DFS Furniture - Plymouth
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Detta är Trustpilot
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