Your representative was excellent. He helped me find the exact suite I was looking for and showed me all the options including online . He couldn't have been any more helpful. He explained everyth... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Advice was helpful when wanted and not intrusive when not required. Had left two other store because we were being mithered too much when just looking around. Salesman knew what he was talking abo... Se mer
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We’ve used DFS a few times over the years, and we’ve always been impressed at the level of service,(without being ‘pushy’ like some retailers!) the friendliness as well as the great range of sofas. D... Se mer
Företaget har svarat
From the second me and my wife walked in the door Dennis was very polite and welcoming. We had a quick chat and then he let us wonder round to have a look at what we wanted. Once we were ready we flag... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Throstles Green, M16 0SN, Stretford, Storbritannien
- 0333 999 9751
4,9
Utmärkt
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Tony @ Manchester was very polite and…
Tony @ Manchester was very polite and professional. He is truly one of the best customer support staff members I have ever come across. He made the whole process very simple and easy to understand. He definitely deserves to be promoted!
4 juli 2026
Omdöme utan inbjudan
Svar från DFS Furniture - Manchester
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Extremely informative and helpful lady…
Extremely informative and helpful lady called Julie. Asset to your team. Explained well.
Thank you
5 juli 2026
Svar från DFS Furniture - Manchester
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Really good service
5 juli 2026
Svar från DFS Furniture - Manchester
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Amazing staff and service
Amazing, caring, thoughtful, non pushy customer service. Julie at the Manchester store is INCREDIBLE! Great value and high quality too. Made sofa shopping an absolute joy - thank you so much 🤩🤩
4 juli 2026
Svar från DFS Furniture - Manchester
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Great customer service!
Great selection of sofas and it’s great how you can make the sofa fit to your needs. Excellent customer service, staff were very informative and knowledgeable, and even got a coffee!
4 juli 2026
Svar från DFS Furniture - Manchester
Hello Lauren,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Manchester
Hello Amy,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Excellent service
Excellent service, all our questions answered, no mither different options explained. Staff were very helpful. 10 out 10.
1 juli 2026
Svar från DFS Furniture - Manchester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Incredible customer service
Incredible customer service. Everything was well explained and wasn’t rushed into a decision. Had a great time with Ish (Manchester store)! The sofas at DFS are great quality and affordable - better than a lot of other stores online!
1 juli 2026
Svar från DFS Furniture - Manchester
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Svar från DFS Furniture - Manchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
It was very friendly environment and…
It was very friendly environment and nice customer service
30 juni 2026
Svar från DFS Furniture - Manchester
Hello Tom,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Our second purchase!
This is the second time we’ve bought a sofa from this DFS store in Manchester. We first went in for a nosey as we weren’t sure whether to go for a UShape sofa or an LShape sofa, Faruk introduced himself and said take a look around but if you need me give me a shout.
When we did Faruk was very knowledgable about the sofa’s with sizes off the top of his head for most of them and also wasn’t pushy at all.
We ended leaving but coming back for another nosy round the following weekend, Faruk remembered us and my children but was there to help again where needed. Showing us different layouts and sizes of sofas also offered us drinks each time.
Once we’d made our decision it was quick and easy mentioning the sofa care kit and also the insurance which we choose to get again gave us the information and let us decide which we liked.
All in all, a great service and would buy there again for the 3rd in the decent future.
Ps something to note for the big bosses at DFS, another furniture place at White City give us fresh cookies hint hint ha.
28 juni 2026
Svar från DFS Furniture - Manchester
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Svar från DFS Furniture - Manchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
That staff member was really helpful…
That staff member was really helpful and informative. The sale was quick and I had got what I wanted.
28 juni 2026
Svar från DFS Furniture - Manchester
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Svar från DFS Furniture - Manchester
Hello Nicholas,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
The welcome friendly, did not feel crowded
The welcome , warmth and friendly service
Informative and good guidance
15 juni 2026
Svar från DFS Furniture - Manchester
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Went to DFS welcomed straight away
Went to DFS welcomed straight away. Then a sales person introduced himself as ishy he offered us drinks and he looked after us showing us round to the sofa beds and sofas. He was professional, extremely knowledgeable and nothing was too much trouble. He went above and beyond what we expected. He was easy to talk to, he wasn’t pushy, he was funny but tactful and it was a pleasure to be served by him. I bought a sofa bed and a sofa.
20 juni 2026
Svar från DFS Furniture - Manchester
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Very helpful in store
Very helpful in store
Good range of products
Delivery time six weeks much better than a lot of furniture stores
8 juni 2026
Svar från DFS Furniture - Manchester
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Great customer service at DFS
I visited DFS a couple of days ago to browse and returned yesterday with my daughter to buy a sofa from DFS. I went in feeling quite overwhelmed after a busy day, and later I became confused about some of the finance details. After reviewing the paperwork, I realised everything had actually been explained clearly and the misunderstanding was on my part. I want to thank Farooq (Salesman) for his excellent customer service. He was welcoming, friendly, and patient throughout the whole process. He made both me and my daughter feel comfortable, answered all our questions, and never made us feel pressured. Buying a sofa is a big decision, and Farooq made it a positive experience…Thank you
18 juni 2026
Svar från DFS Furniture - Manchester
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great experience
We were seen by Ismail. He was lovely and super informative. Really happy with our purchase! Thank you
19 juni 2026
Svar från DFS Furniture - Manchester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Very helpful and friendly staff
Very helpful and friendly staff , they had good knowledge of all the furniture, but they were not pushy , left me to look around and said if I needed any help they were available to answer any question
17 juni 2026
Svar från DFS Furniture - Manchester
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
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