Your representative was excellent. He helped me find the exact suite I was looking for and showed me all the options including online . He couldn't have been any more helpful. He explained everyth... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The service from the staff was very welcoming, charming and polite with no pushy sales pitch. Always used DFS as their sofas, in my opinion are of great quality and competitive price.
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Advice was helpful when wanted and not intrusive when not required. Had left two other store because we were being mithered too much when just looking around. Salesman knew what he was talking abo... Se mer
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We’ve used DFS a few times over the years, and we’ve always been impressed at the level of service,(without being ‘pushy’ like some retailers!) the friendliness as well as the great range of sofas. D... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Throstles Green, M16 0SN, Stretford, Storbritannien
- 0333 999 9751
4,9
Utmärkt
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Friendly informative staff
Friendly informative staff . Didn't pressure me into extras
12 augusti 2026
Svar från DFS Furniture - Manchester
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Excellent Customer Service
The whole experience from start to finish was so relaxed, no pressure my Assistant was very helpful and patient nothing was any problem to her as I looked at many corner sofas, going backwards and forwards before I decided on the one I bought. She listened to what I wanted and gave excellent advice too. Well done! excellent customer service.
10 augusti 2026
Svar från DFS Furniture - Manchester
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Excellent service from Derek
Excellent service from Derek who easily completed my purchase. Allowed us to sit on the required settee and chair, gave us very good coffee and explained everything about the chairs and maintenance. Thank you
10 augusti 2026
Svar från DFS Furniture - Manchester
Hello Cathy,
Thanks for your lovely feedback, we’re glad to hear Derek met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
I had gone to many sofa company but at…
I had gone to many sofa company but at dfs I got the sofa i wanted and a looked and tried l think 70% of all the sofas with a lot of help from julie who was amazing very patient and went though everything to the point we picked and ordered sofas I wanted excellent customer service.
26 juli 2026
Svar från DFS Furniture - Manchester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Des was really helpful explained…
Des was really helpful explained everything we needed to know and made everything straight forward
9 augusti 2026
Svar från DFS Furniture - Manchester
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Lovely showroom and brilliant customer service.
No pressure sales here. Just very friendly fun and informative with loads of choice in all styles. Ismaeel was really easy to talk to and was very patient and helpful. Glad we came to DFS for our sofa. 🥰
8 augusti 2026
Svar från DFS Furniture - Manchester
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Really helpful staff that didn't…
Really helpful staff that didn't pressure you into a purchase
7 augusti 2026
Svar från DFS Furniture - Manchester
Hello Matt,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
DFS Manchester
Derek at DFS Manchester was excellent and offered genuinely helpful suggestions
6 augusti 2026
Svar från DFS Furniture - Manchester
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
We have bought from DFS for over 40…
We have bought from DFS for over 40 years and have never been disappointed with the furniture and the service/after sales service. Our salesman Dennis was very helpful, informative, polite and understood what it was we were looking for and let us make our own decision on the purchase. It was a pleasure to do business with him.
4 augusti 2026
Svar från DFS Furniture - Manchester
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
The salesman was so lovely
The salesman was so lovely. Not pushy at all. Very informative.
3 augusti 2026
Svar från DFS Furniture - Manchester
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
thanx hamza
bought a sofa from dfs old trafford its very good quality i think they are best in that area been to other stores as well but i liked there sofas proffesional people to dealth with hamza was the sales man he helped us alot he is gem very proffesional thnx bro stay blessed
26 juli 2026
Svar från DFS Furniture - Manchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Denis had White City retail park in…
Denis had White City retail park in Manchester was extremely helpful and guided me through the whole process. Couldn’t recommend him any more
1 augusti 2026
Svar från DFS Furniture - Manchester
Good Morning,
We are really happy that Denis met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Great experience
Ishy was brilliant start to finish. Very friendly and knowledgeable and credit to DFS.
29 juli 2026
Svar från DFS Furniture - Manchester
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
Very polite and helpful. Covered everything we needed to know to make sure the sale was right for us.
Very polite and helpful. Covered everything
28 juli 2026
Svar från DFS Furniture - Manchester
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Really good customer service
28 juli 2026
Svar från DFS Furniture - Manchester
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Staff
The person who served us (hamza) communicated very well with us and helped us a lot and recommended many things for our couch
26 juli 2026
Svar från DFS Furniture - Manchester
Hello Noor,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Manchester
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Great customer experience
26 juli 2026
Svar från DFS Furniture - Manchester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Svar från DFS Furniture - Manchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Svar från DFS Furniture - Manchester
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
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