Your representative was excellent. He helped me find the exact suite I was looking for and showed me all the options including online . He couldn't have been any more helpful. He explained everyth... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The service from the staff was very welcoming, charming and polite with no pushy sales pitch. Always used DFS as their sofas, in my opinion are of great quality and competitive price.
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Advice was helpful when wanted and not intrusive when not required. Had left two other store because we were being mithered too much when just looking around. Salesman knew what he was talking abo... Se mer
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We’ve used DFS a few times over the years, and we’ve always been impressed at the level of service,(without being ‘pushy’ like some retailers!) the friendliness as well as the great range of sofas. D... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Throstles Green, M16 0SN, Stretford, Storbritannien
- 0333 999 9751
4,9
Utmärkt
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very helpful staff. Not pressurised to get a sale
Very helpful staff.Hanza who did the paperwork was informative and very helpful.
20 april 2026
Svar från DFS Furniture - Manchester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Svar från DFS Furniture - Manchester
Good morning Paul,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Thanks to Hamzah and Matt
Hamzah and Matt have been amazing and very knowledgable about the products in store.
26 april 2026
Svar från DFS Furniture - Manchester
Hello,
Thank you for sharing your great review with us.
Kind Regards,
Holly M
DFS Customer Support
Our salesman Dennis helped us with a…
Our salesman Dennis helped us with a smooth transaction and helped to keep our 4 year old entertained to allow us to stay focused on the decisions we were making
26 april 2026
Svar från DFS Furniture - Manchester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great service by Dennis @ Manchester…
Great service by Dennis @ Manchester Stretford store. He showed us all the options available, helped us with everything we need: dimensions, colours, styles…. Thank you Dennis, really helpful and kind.
25 april 2026
Svar från DFS Furniture - Manchester
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Staff very helpful
24 april 2026
Svar från DFS Furniture - Manchester
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Rude and misleading
Sold me faulty sofa and refused to replace it.
Very rude manager dismissed me from the store.
Be very careful with their misleading marketing information.
Do not recommend them at all.
28 oktober 2025
Svar från DFS Furniture - Manchester
We are very sorry to hear that you are unhappy with your furniture; we understand how disappointing this must be. We can see that the store offered to come out and inspect the furniture, but this was declined. After reviewing your order, we note that you have sought external advice, and we have responded accordingly.
Kind Regards,
Vanessa
DFS Customer Suppoirt
Helpful staff
The staff were very patient, ran through everything in detail and were generally very helpful.
20 april 2026
Svar från DFS Furniture - Manchester
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Excellent experience. These are my fifth sets of sofas from DFS!
The Salesman was very helpful, he explained everything about the different choice of leather. Advised on how to look after the furniture. He was very informative.
He was empathetic towards my husband who is disabled and kept him happy with coffee 😊
20 april 2026
Svar från DFS Furniture - Manchester
Good morning Susie,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Great overall purchasing experience.
The salesperson, Ish was helpful and friendly. He listened to our needs and showed us a wide range of options. When we decided to buy he efficiently walked us through the warranty options. A no point did it feel like we were being hard sold.
21 april 2026
Svar från DFS Furniture - Manchester
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Great experience that Ishmael lad was…
Great experience that Ishmael lad was exceptional! If you go in store make sure you find him!
27 mars 2026
Svar från DFS Furniture - Manchester
Good morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Manchester
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great experience
Great experience. Very straightforward and everything was smooth. Can’t wait for our sofa to arrive. Staff were great.
18 april 2026
Svar från DFS Furniture - Manchester
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Hamzah was very helpful and have us…
Hamzah was very helpful and have us very good service
18 april 2026
Svar från DFS Furniture - Manchester
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Faruk was very friendly from the moment…
Faruk was very friendly from the moment we walked through the door at Old Trafford DFS. His attentiveness and knowledge assisted us in knowing we had made the right decision. Sound advice given in terms of choice and aftercare. We were in good hands from the start to the finish. Give this man a pay rise, he’s an asset to your company.
18 april 2026
Svar från DFS Furniture - Manchester
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Faruk met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Ish was superb
Ish was superb - not pushy, listened to everything we wanted and just provided the most comfortable sales service we've had in a very long time. Thanks so much.
18 april 2026
Svar från DFS Furniture - Manchester
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Manchester DFS had the suite we wanted…
Manchester DFS had the suite we wanted in to look at and salesman Denis was helpful and listen to what we wanted
18 april 2026
Svar från DFS Furniture - Manchester
Good Afternoon,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Denis.
Kind Regards,
Jordan
DFS Customer Support
DFS Stretford
No sales pressure. All the sraff were very friendly and helpful especially Julie and Matthew. Great toilet, drinks and parking facilities. Above all, the store has a wide selection of quality suites. Highly recommend DFS White City.
14 april 2026
Svar från DFS Furniture - Manchester
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Manchester
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Manchester
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
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