We recently bought two sofas and dealt with Mike, who was really helpful throughout. We weren’t too happy with the delivery charge initially, especially as we were already spending quite a lot, but... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We were looked after by Mike, not pushy at all and he knew his stuff. Nothing was an issue for him, we came into store ready to order a sofa we had previously decided on, it took us ages to decide as... Se mer
We were served by a delightful lady called shona, she was so friendly. I took my whole family inc my daughters boyfriend and my dad, so we could all sit on sofas and decide together. Shona included... Se mer
Företaget har svarat
Elle was wonderful. Myself and my partner are moving into our first rental property and nipped to look at our options. Elle was warm, inviting, attentive, and answered all of our questions with ease.... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Valentine Road, Unit 5, LN6 7BH, Lincoln, Storbritannien
- 0333 999 9833
4,9
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Megan was very helpful and answered all…
Megan was very helpful and answered all our questions.
12 augusti 2026
Svar från DFS Furniture - Lincoln
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Little Josh was very helpful with our…
Little Josh was very helpful with our order and explained everything clearly regarding delivery etc
12 augusti 2026
Svar från DFS Furniture - Lincoln
Hello Katherine,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Went in to buy a new sofa
Went in to buy a new sofa, done and dusted in no time. Very quick and professional and no pushy salesperson either. Very happy.
12 augusti 2026
Svar från DFS Furniture - Lincoln
Hello Karen,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Lincoln
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Elle was wonderful
Elle was wonderful. Myself and my partner are moving into our first rental property and nipped to look at our options. Elle was warm, inviting, attentive, and answered all of our questions with ease. We walked out of there feeling confident with our selection and what the next steps look like with delivery and caring for our sofa.
7 augusti 2026
Omdöme utan inbjudan
Svar från DFS Furniture - Lincoln
Hello Abbie,
We're really grateful you shared this amazing 5* review. We are glad to hear that Elle helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Great Customer Service
We were warmly greeted by Sham our sales representative. After confirming the furniture we wanted and colours available, we made out choice and everything was plain sailing throughout the process.
10 augusti 2026
Svar från DFS Furniture - Lincoln
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Svar från DFS Furniture - Lincoln
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Svar från DFS Furniture - Lincoln
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Lovey young lady explained everything…
Lovey young lady explained everything and answered my questions . No pressure to buy but at the same time very encouraging. Very patient. Made me a lovely coffee.hense I purchased a sofa and chair
9 augusti 2026
Svar från DFS Furniture - Lincoln
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Shona was excellent gave us all
Shona was excellent gave us all
The information we could need and showed us the features of the sofa
28 juli 2026
Svar från DFS Furniture - Lincoln
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Svar från DFS Furniture - Lincoln
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Great advice
The adviser was very helpful with her suggestions and explained everything clearly . Her customer service was excellent.
5 augusti 2026
Svar från DFS Furniture - Lincoln
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Svar från DFS Furniture - Lincoln
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Enjoyable buying experience
Very friendly staff members, not at all pushy. Let us look round at our own speed and then came straight over when we signalled we needed them. The customer service was excellent.
8 augusti 2026
Svar från DFS Furniture - Lincoln
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
The sales assistant was very helpful…
The sales assistant was very helpful and gave us all the time needed to pick our purchase and gave us all the info needed.
25 juli 2026
Svar från DFS Furniture - Lincoln
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Friendly and not pushy
25 juli 2026
Svar från DFS Furniture - Lincoln
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
We were served by a very knowledgeable
We were served by a very knowledgeable, helpful and friendly young man. He made parting with over a grand almost painless.
5 augusti 2026
Svar från DFS Furniture - Lincoln
Hello Bruce,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Fantastic customer service at Lincoln
As soon as we walked in we were greeted with a friendly face, everyone was so helpful and we didn't feel pressured at all.
28 juli 2026
Svar från DFS Furniture - Lincoln
Good Afternoon,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Great service Mike was excellent at…
Great service Mike was excellent at explaining every thing regarding the furniture very thorough start to finish
4 augusti 2026
Svar från DFS Furniture - Lincoln
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Great experience
Great experience! Lots of helpful information, which really helped my decision making. Josh (big) was very patient.
Impressed by the amount of detail that went into making sure my purchase was correct.
Would definately look here in the future for the next furniture we need.
Thankyou.
3 augusti 2026
Svar från DFS Furniture - Lincoln
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
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