I had a really great experience with Reece at DFS when choosing my sofa. From the moment I walked in, he was welcoming, friendly, and genuinely helpful without being pushy. His service was hones... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fantastic from start to finish. James was very friendly, approachable & knowledgeable. James knew when to leave us to consider our choices & knew when to be available when we needed his help. We w... Se mer
Företaget har svarat
We recently purchased a Lucius corner power sofa and matching console unit from the DFS Kettering store, and the whole experience was very positive. The staff were friendly, knowledgeable and g... Se mer
Företaget har svarat
Great customer service, listened to what I wanted and showed me ranges that could meet the measurements that I needed. Even with restricted measurement I still had choice of a few styles and good colo... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Northfield Avenue, Belgrave Retail Park, NN16 9TS, Kettering, Storbritannien
- 0333 999 9840
4,9
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från DFS Furniture - Kettering
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Good customer service
25 juni 2026
Svar från DFS Furniture - Kettering
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Svar från DFS Furniture - Kettering
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Very helpful.
They were very helpful on the kind of sofa we required to fit our family, with having a child and a puppy we were worried about wear and tear. Plus I have disabilities so needed something that wouldn't sag over time and something that wasn't low down.
16 juni 2026
Svar från DFS Furniture - Kettering
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Lorraine A
DFS Central Customer Support
Svar från DFS Furniture - Kettering
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Our advisor Reece made us feel very…
Our advisor Reece made us feel very welcome, had great product knowledge and was very friendly and helpful throughout.
21 juni 2026
Svar från DFS Furniture - Kettering
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Kettering
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Svar från DFS Furniture - Kettering
Good Morning,
Amazing 5* review, thanks for sharing!
Kind Regards,
Lorraine A
DFS Central Customer Support
Great options info and options
13 juni 2026
Svar från DFS Furniture - Kettering
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Great customer service and very…
Great customer service and very friendly. Made the whole process easy.
20 juni 2026
Svar från DFS Furniture - Kettering
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
We initially spoke with Nigel who was…
We initially spoke with Nigel who was friendly and knowledgeable about the settee we were looking at. Don was particularly helpful too and when we wrnt to place the order James assisted us offering a 5 year stsin/wear warranty which we decided to take. Looking forward to sitting on it in our new home. We particularly liked no pressure sales. Thank you.
19 juni 2026
Svar från DFS Furniture - Kettering
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Good experience of sofa buying
We had a good experience from entering the Store. It was bright and clean and welcoming.
We browsed around at our own pace and was asked by a sales person if we needed any help, we didnt at the time. When we were ready to ask questions about a certain sofa we were joined by Nigel who was very polite and helpful. He offered us a coffee and we sat and discussed what would be good for us and we chose a colour. We were given lots of options about treatments etc that offered protection as we have animals. All in all a very good experience would recommend DFS.
6 juni 2026
Svar från DFS Furniture - Kettering
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Kettering
Hello Stuart,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Kettering
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Lucy was friendly
Lucy was friendly, polite and very knowledgeable, helped making our choosing our sofa enjoyable.
12 juni 2026
Svar från DFS Furniture - Kettering
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Svar från DFS Furniture - Kettering
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Nigel the staff member who helped me
Nigel the staff member who helped me, guided me through all the steps making it easier for me to understand and then purchase the sofa I needed
12 juni 2026
Svar från DFS Furniture - Kettering
Hello Christopher,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
I was very pleased with my order and…
I was very pleased with my order and the customer service advisers that helped me making sure I got the best sofa I was looking for.
Thank you.
31 maj 2026
Svar från DFS Furniture - Kettering
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great customer service, couldn’t fault sales person
The gentleman that dealt with us was very good, not pushy at all and very personable. Just enough help but didn’t overstep. Gave us all of the information needed. Just a shame I can’t remember his name.
30 maj 2026
Svar från DFS Furniture - Kettering
Hello Kara,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great service
The staff that assisted us was exceptionally friendly and very helpful. Great customer service.
6 juni 2026
Svar från DFS Furniture - Kettering
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
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