Anthony served us today, very friendly and informative without the overbearing need to 'sell'. Had a very straight to the point but warm sales experience and kept things informed, determined and tho... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had a fantastic experience with Helena at DFS when purchasing our new sofa bed. She was incredibly friendly, helpful and professional, and made the whole process easy and enjoyable. Helena took th... Se mer
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Had a great experience purchasing my new sofa from DFS, the whole process was easy and enjoyable from start to finish. Delighted with my choice. Special mention to Harry, who was fantastic from sta... Se mer
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We were in just as the shop opened today. We were given plenty of time to look round the store before being approached. Fisayo was so helpful and made buying our sofas a very pleasant experience. She... Se mer
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Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Millburn Road, IV2 3TR, Inverness, Storbritannien
- 0333 999 9822
4,9
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I had an excellent experience at the…
I had an excellent experience at the DFS Inverness store. The staff were incredibly patient, friendly, and professional throughout the entire process. They took the time to answer all my questions, explain the available options clearly, and never made me feel rushed or pressured.
What stood out most was their commitment to providing great customer service. The team remained helpful, supportive, and positive throughout my visits, and their willingness to assist made the whole experience smooth and stress-free.
Overall, the service was outstanding from start to finish. The staff were knowledgeable, approachable, and genuinely focused on helping customers find the right solution. I would highly recommend DFS Inverness to anyone looking for quality furniture and exceptional customer service
8 juni 2026
Svar från DFS Furniture - Inverness
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
I have forgotten the salesman's name
I have forgotten the salesman's name, he was very informative, giving good advice and assisted with all our enquires.
13 juni 2026
Svar från DFS Furniture - Inverness
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Barbara the sales assistant at the…
Barbara the sales assistant at the Inverness store was extremely helpful. So much so, she stayed long after her finishing time. Great service.
2 juni 2026
Svar från DFS Furniture - Inverness
Hello Lorraine,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Genuinely great service in Inverness
13 juni 2026
Svar från DFS Furniture - Inverness
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Its been a good experience with DFS
Its been a good experience with DFS
Amazing range of all the sofas and furniture, very comfortable and sturdy
But the only thing which I didn’t enjoy is the long delivery time around 4-6 weeks which they should work on it
6 juni 2026
Svar från DFS Furniture - Inverness
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful staff,lovely showroom.
13 juni 2026
Svar från DFS Furniture - Inverness
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Excellent customer care
Excellent customer care. Many items on show instore. A pleasure to walk around and look at everything without being rushed or pushed into buying.
4 juni 2026
Svar från DFS Furniture - Inverness
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Inverness
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
pauline was great explaining choices…
pauline was great explaining choices and proceedures, she took her time offered coffee and did not make me feel rushed about the decision.
harry did follow up next day to check fit etc
6 juni 2026
Svar från DFS Furniture - Inverness
Hello Ann,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Happy
Harry provided excellent service when we purchased our sofa from DFS. He was friendly, knowledgeable, and took the time to understand what we were looking for. His advice helped us make the right decision, and we never felt rushed. Overall, a very positive experience and great customer service.
2 juni 2026
Svar från DFS Furniture - Inverness
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Svar från DFS Furniture - Inverness
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The lady who served me
The lady who served me, her name was Barbara (in Inverness),was extremely helpful & friendly. The shop was easy to navigate. Which was important to me as I have mobility issues following a stroke
7 juni 2026
Svar från DFS Furniture - Inverness
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Barbara.
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Inverness
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Great friendly experience
Great friendly experience , all the information, no pressure, great experience .
Harry was great at taking us through the process
6 juni 2026
Svar från DFS Furniture - Inverness
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Great Salesman
Harry! (Inverness Store) What a salesman. Really patient and very informative. Didn’t try and make me buy more than I wanted/needed or change my mind on what I wanted. Would buy from him again.
6 juni 2026
Svar från DFS Furniture - Inverness
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Orderd at zana 3 seater couch from…
Orderd at zana 3 seater couch from kealan from DFS ,he went through all the colours, from fabric to the colours of the feet,he gave us all the information we needed ,and was very helpful
5 juni 2026
Svar från DFS Furniture - Inverness
Hello Susan,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Inverness
Hello Kevin,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
The salesperson at Inverness branch ( think her name was…
The salesperson ( think her name was Fee) was very pleasant and helpful. I think she said she had only been there for a short time. However she was very approachable and nice to talk with. Her colleague who joined us to finalise the sale was also very professional.Altogether a good experience and I look forward to receiving my furniture order.
27 maj 2026
Svar från DFS Furniture - Inverness
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Very happy with the experience was…
Very happy with the experience was given plenty of time to have a look round and see the couches, when we found the right one the process was effortless and we are very happy with the service provided by harry.
4 juni 2026
Svar från DFS Furniture - Inverness
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Inverness
Good Afternoon,
Amazing 5* review, thanks for sharing!
Kind Regards,
Lorraine A
DFS Central Customer Support
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