From the moment we stepped into the shop, and told them exactly what we wanted, they were exceptional in their customer service. Victoria looked after us, and was able to take us to 3 different settee... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Our experience was absolutely lovely. Bailey was super helpful and very knowledgeable about everything. Super warm and welcoming and made our experience easy and enjoyable. There was so many ways a... Se mer
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Not pushy very knowledgeable let us try all the beds and jump on the mattresses Then went on to choose a 3 piece suite tried several until we found the right one Charlotte was exceptional made us re... Se mer
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Kurtis helped with the purchase of my new sofas today. He helped me find the right one with no pressure, explained everything in detail, even down to the colour and location in my living room to make... Se mer
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Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
5 St Andrews Quay, Retail Park, HU3 4SA, Hull, Storbritannien
- 0333 999 9733
4,9
Utmärkt
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service as always from DFS
Excellent service as always from DFS, and the Staffs are always helpful and very patient. 100% recommended as always. Thank you Will at Hull store
Happy Customer :-)
19 maj 2026
Svar från DFS Furniture - Hull
Good morning,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent Customer Service
Visited the store to view and check out the colour and size of the furniture seen online. The customer assistant was extremely helpful and sent me the link to exactly what I wanted so that I could place an online order. Excellent service
18 maj 2026
Svar från DFS Furniture - Hull
Good morning Julie,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind regards,
Lia
DFS Customer Support
Helpful young lady in Hull
The young lady with dark hair helped us in the St Andrews Quay store in Hull was very helpful and gave good advice
18 maj 2026
Svar från DFS Furniture - Hull
Good morning Josephine,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Hull
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Hull
Good afternoon,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Curtis was great
Curtis was great, very knowledgeable and laid back. Not pushy.
Great deal for what we wanted, straight forward
17 maj 2026
Svar från DFS Furniture - Hull
Good afternoon Victoria,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Really helpful and friendly staff nice…
Really helpful and friendly staff nice clean stor
15 maj 2026
Svar från DFS Furniture - Hull
Good morning Lyndsey,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Very helpful
Very helpful, no pressure to sell, very thorough about the process and the options available
15 maj 2026
Svar från DFS Furniture - Hull
Good morning Vicky,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
I’ve always shopped DFS for beds and…
I’ve always shopped DFS for beds and sofas ..just recently purchased a bed ..easy straightforward and reasonable prices and payment plans
8 maj 2026
Svar från DFS Furniture - Hull
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Excellent service
After a hip replacement, my sofa is too low.
First couple of minutes to look, which I liked, then the salesman approached. Louis, very polite, took me to the sofa I was looking for. Offered me a drink, much appreciated. Once I sat on “Dylan” my mind was made up. Perfect for me. Order placed, deposit paid. Just waiting now. Very happy customer, thank you.
14 maj 2026
Svar från DFS Furniture - Hull
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Amelia in your Hull branch was very…
Amelia in your Hull branch was very helpful and knowledgeable. She was lovely to deal with.
11 maj 2026
Svar från DFS Furniture - Hull
Good afternoon Rachel,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Svar från DFS Furniture - Hull
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Hull
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Svar från DFS Furniture - Hull
Good Morning,
Amazing 5* review, thanks for sharing!
Kind Regards,
Lorraine A
DFS Central Customer Support
Our experience at DFS
Our experience at DFS, especially Victoria was great! We was able to have a relaxed look around without being jumped on as we walked through the door, but when Victoria came over she was warm and welcoming. We already had in mind what we wanted but Victoria helped with the final details. Her knowledge was amazing and made our buying process stress free and easy, could recommend Victoria, the staff and service enough! Thank you!
5 maj 2026
Svar från DFS Furniture - Hull
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Met a great guy an Tuesday called Paul…
Met a great guy an Tuesday called Paul absolutely amazing and very welcoming and helpful come back today and got Paul to finish the deal with the sofa just want to say a massive thank you 🙏
6 maj 2026
Svar från DFS Furniture - Hull
Good morning Nathan,
We are really grateful for your kind words and for sharing your experience in our store with Paul. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Very good service Phil was exceptional…
Very good service Phil was exceptional very polit and helpful
6 maj 2026
Svar från DFS Furniture - Hull
Good afternoon Patricia,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Hull
Good afternoon Philip,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Its A nice piece of furniture if it fits.
Will have to try to sell this chair as it doesn't fit in the space I thought it would. Not DFS's fault as dimensions were shown.
18 april 2026
Svar från DFS Furniture - Hull
HI Angela,
We are really sorry to hear the concerns you have raised this is really disappointing to hear. We do usually advise our customer to measure all areas to ensure this fits prior to purchasing.
Kind Regards,
Vanessa
DFS Customer Support
The salesman Curtis was very pleasant…
The salesman Curtis was very pleasant and helpful,he explained everything about our purchase,we could not be more pleased with how easy and courteous he was.
5 maj 2026
Svar från DFS Furniture - Hull
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Curtis.
Kind Regards,
Jordan
DFS Customer Support
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